Experience

Tabor Services, Inc

• United States
• Non-profit Organizations
• 1 - 100 Employee

• President & CEO

  • May 2021 - Present

• Chief Operating Officer

  • Nov 2020 - May 2021


Tabor Community Partners
• United States
• Medical Practices
• 1 - 100 Employee
• CUA Director

  • Feb 2017 - Nov 2020


Drexel University, Partnership Comprehensive Care Practice

• Administrative Director

  • Feb 2003 - Apr 2016

  • Oversaw all aspects of the day to day operations for a large ambulatory health care center serving over 1800 patients per year including and $3 million budget in driving patient care, process improvements, cost containment, data management, as well as improving operating performance. • Guided daily operations supporting a 45-member team including the delivery of medical care and supportive services including case management, treatment adherence and prevention services of this high growth Division. • Orchestrated three project teams in improving business processes and ensuring optimum performance, cost efficacy and related outcomes through implementation of evidence-based strategies. • Managed program resources, progress, completion timeframes, and budget while exceeding key operational performance targets, with results that included high compliance scores between 85% to 100% for grant related medical and case management service goals for 7 consecutive years. • Increased program growth by securing $500K for projects including Peer Education and Patient Training programs, as well as a Self-Management Support Program and a Client Level Demonstration Project. Show less

• Director of Case Management

  • Sep 1999 - Feb 2003

  • Spearheaded the development of the first-ever Case Management Department; built the infrastructure, defined case management processes, including developing policies and procedures, determining appropriate case loads, and creating new positions such as case manager assistant. • Oversaw case management program services; led a professional team of five Medical Case Managers with fiscal accountability for several Ryan White programs in excess of $300K. • Assume the responsibility for the hiring and termination of staff, including monitoring of goals and objectives related to staff performance, supervision, and evaluation. • Designed and delivered a client relationship management strategy, providing advocacy and responsiveness to patient’s needs, increasing the number of clients that were represented in the program by 400%. • Improved average service units of Case Managers by 19% through evaluation of processes and delivery of one-on-one training. • Motivated and develop team members to improve practice issues and implement practice standards, resulting in resolution of issues and improvement in team cohesiveness and overall performance. • Increased the diversity and cultural competency of staff by offering cultural and linguistic competency training, flexible work schedules, and accommodating cultural and religious holidays and office appropriate attire. Show less