Experience

Barrie Public Library

• Canada
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Director, Innovation & Technology

  • Oct 2013 - Present

  Reporting to the CEO and directly responsible for effectively planning, implementing, and evaluating the activities and services provided by Information Technology, Collections Management, and Bibliographic Services. Work collaboratively as part of the management team to ensure customer-focused services and efficient library operations. Previously Manager, Collections & Information Technology.Selected IT Projects & Achievements:- Issued an RFP for a new Integrated Library System… Reporting to the CEO and directly responsible for effectively planning, implementing, and evaluating the activities and services provided by Information Technology, Collections Management, and Bibliographic Services. Work collaboratively as part of the management team to ensure customer-focused services and efficient library operations. Previously Manager, Collections & Information Technology.Selected IT Projects & Achievements:- Issued an RFP for a new Integrated Library System, led the selection process, and oversaw the implementation of the new system- Managed the migration from an on-premises legacy telephone system to a Cloud-based VoIP phone system- Reduced network access costs by 68% by identifying an opportunity to leverage consortium pricing- Introduced a number of new and improved services and Applications including online fine payment, updated kiosks and self-checks, PC Reservation, Print Management solutions, Wireless Printing, 3D printing, Online Room Booking and Event Management, Statistical and Survey Tracking, and People Counters.- Updated technology infrastructure including wireless access points, virtualized servers, and specialized software- Introduced technology to support roving referenceSelected Collections Projects & Achievements:- Performed a deep analysis of physical and online resources, rebalanced library collections based on usage statistics, and developed a 5-year Collections & Content Plan to provide future direction- Introduced new formats for customers (streaming video & audio, new formats of ebooks)- Reviewed existing ARP plans and updated vendor structure to achieve savings and efficiencies- Revised collection layout for both locations based on usage statistics and staff observation and oversaw the implementation of new layout - Revised weeding documentation and implemented a large-scale weeding project for both locations Show more Show less



Oakville Public Library

• Canada
• Libraries
• 1 - 100 Employee

• Director, Collections & Technologies

  • 2013 - 2013less than a year

  Responsible for overseeing a team of over thirty individuals and all functions that acquire, describe, display and provide access to content that the library purchases and creates. Effectively plan, implement and evaluate the activities and services provided by Collections Management, Bibliographic Services, Web and Mobile Services, Library Systems, Community Information, and Technology Training.



British Columbia Securities Commission

• Canada
• Government Administration
• 100 - 200 Employee

• Manager, Knowledge Management Services

  • Nov 2011 - Oct 2012

  Responsible for Knowledge Management Services including library systems and services, two public websites, intranet, Reception, and the call centre. Managed a team of nine responsible for developing plans, technologies, collections, frameworks, and strategies to promote a knowledge-sharing environment and ensure that public stakeholders and staff have access to quality, reliable information, in a timely fashion. Major projects included a complete website redesign and overhaul of underlying… Responsible for Knowledge Management Services including library systems and services, two public websites, intranet, Reception, and the call centre. Managed a team of nine responsible for developing plans, technologies, collections, frameworks, and strategies to promote a knowledge-sharing environment and ensure that public stakeholders and staff have access to quality, reliable information, in a timely fashion. Major projects included a complete website redesign and overhaul of underlying systems and technologies, large scale weeding project, review of digital resources, and revision of our collection development plan. Show more Show less



Sault College of Applied Arts & Technology

• Canada
• Education Administration Programs
• 1 - 100 Employee

• Manager, Library Services

  • Apr 2004 - Nov 2011

  Responsible for planning, administering, and overseeing library services including library systems and technologies, print and digital collection management, strategic planning, information literacy activities, peer tutoring, and outreach. Selected Projects & Achievements:• Evaluated collections, allocated budgets, created appropriate policies, planned & managed weeding projects, implemented a new acquisitions model, introduced new cataloguing resources/procedures/protocols… Responsible for planning, administering, and overseeing library services including library systems and technologies, print and digital collection management, strategic planning, information literacy activities, peer tutoring, and outreach. Selected Projects & Achievements:• Evaluated collections, allocated budgets, created appropriate policies, planned & managed weeding projects, implemented a new acquisitions model, introduced new cataloguing resources/procedures/protocols, streamlined technical processing• Developed positive vendor relations, active participant in consortial committees investigating opportunities including a shared information literacy repository and purchasing of eresources• Introduced additional formats and resources into the library collection including streaming videos, ebooks, federated searching, and a discovery layer to improve online access to collections• Led the successful migration to a new Integrated Library System, set up the initial configurations and responsible for ongoing system administration• Introduced a number of web 2.0 services and enhanced online presence by introducing a CMS for the website, offering virtual reference through chat, adding online room booking, creating online subject guides and instructional videos • Introduced regular surveys and other methods of obtaining feedback from customers, evaluated and responded to suggestions and complaints, and introduced improvements• Increased library traffic, circulation, library orientations and database training sessions• Revised the service delivery model by amalgamating service areas and introducing roving reference• Evaluated employee roles and responsibilities, revised job descriptions and redefined roles to support the needs of our customers• Fiscal accountability for a number of budgets for staffing, collections, contract services, etc.• Assumed responsibility for two additional service areas and successfully incorporated them into operation Show more Show less



London Public Library

• Canada
• Libraries
• 100 - 200 Employee

• Information Services Librarian

  • Sep 1999 - Apr 2004

  Originally hired as a library assistant in 1999 and promoted to librarian upon completion of Master of Library & Information Science degree. Started as a librarian in October 2000 in a casual position providing service and programming across fifteen branches, promoted to permanent Children’s Librarian/Deputy Branch Head in early 2001, and earned a position in 2002 as Information Services Librarian at the Central Library. Responsible for introducing young adult collections & programming at the… Originally hired as a library assistant in 1999 and promoted to librarian upon completion of Master of Library & Information Science degree. Started as a librarian in October 2000 in a casual position providing service and programming across fifteen branches, promoted to permanent Children’s Librarian/Deputy Branch Head in early 2001, and earned a position in 2002 as Information Services Librarian at the Central Library. Responsible for introducing young adult collections & programming at the Central Library and in the fourteen branches, planning system-wide YA collections, & system-wide purchases across the YA collection development budgets. Also responsible for supervision of library technicians and pages. Show more Show less



University of Western Ontario

• Non-profit Organizations
• 1 - 100 Employee

• Library Assistant

  • Sep 1999 - Aug 2000

  Responsible for maintaining orderly shelves.



Lake Superior State University

• United States
• Higher Education
• 300 - 400 Employee

• International Studies Research Assistant

  • Sep 1998 - Aug 1999

  Responsible for supporting international students at LSSU and also assisting students applying to study internationally at other institutions.



Sault Ste Marie Public Library

• Canada
• 1 - 100 Employee

• Library Assistant

  • Jun 1989 - Mar 1998

  Student job - responsible for circulation, assisting patrons with finding materials, delivering system-wide children's programming (storytimes, crafts, etc), shelving, and shelf-reading.



Stanley Tools

• Manufacturing
• 200 - 300 Employee

• Marketing Assistant

  • 1998 - 1998less than a year

  Responsible for providing support to marketing professionals through competitor analysis and assisting with product evaluation & design.

• Finance Tutor, Accounting Assistant, Teaching Assistant

  • 1995 - 19972 years

  Simultaneously worked three student jobs while attending university.