Karen Zhang

Head of L&D, China, DBS, HSBC at 汇丰环球客户服务(广东)有限公司
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Contact Information
us****@****om
(386) 825-5501
Location
Guangzhou-Foshan Metropolitan Area, CN
Languages
  • English -
  • Korean -

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Bio

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Credentials

  • DDI Certified Trainer
    DDI | Development Dimensions International
    Apr, 2016
    - Nov, 2024

Experience

  • 汇丰环球客户服务(广东)有限公司
    • China
    • Banking
    • 1 - 100 Employee
    • Head of L&D, China, DBS, HSBC
      • Feb 2017 - Present

      Lead Learning and Developing Function to support 3 organizations (around 20000 staff) sustainable development Lead Learning and Developing Function to support 3 organizations (around 20000 staff) sustainable development

  • Watsons China
    • Retail
    • 200 - 300 Employee
    • HR Manager, Learning and Development
      • Nov 2008 - Jan 2017

      Implement organization and employee development strategies, tactics, assessment/development systems and tools based on aligned strategies with execution excellence. Execute and ensure high quality application of talent review and other company-wide people processes at all levels. Design and deliver leadership development programs as part of talent development process when needed. Create the development programs to build the talent pipeline at different levels. Boost coaching and learning culture in the organization by using various tools and techniques. conduct organization learning and development needs analysis and diagnose. Proactively understand external and internal talent status. Provide help in learning and development strategies setting. Build up and manage Learning and Development Administration System, e.g. course system, trainer management mechanism,Learning Database, Budget control... Team Management. Show less

  • Wanjia Wuye
    • Guangzhou
    • Trainining supervisor
      • Nov 2007 - Oct 2008

      Be resposible for company training and junior staff recruitment. Design and deliver sales skills and company culture courses. Be resposible for company training and junior staff recruitment. Design and deliver sales skills and company culture courses.

Education

  • Sun Yat-Sen University
    Master's degree, Human Resources Management/Personnel Administration, General
    2004 - 2006
  • South China Normal University
    Bachelor’s Degree, Economics
    2000 - 2004

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