Karen Yuen

Associate Staffing Specialist at Nintendo
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Contact Information
Location
Mercer Island, Washington, United States, US
Languages
  • English Native or bilingual proficiency
  • Cantonese Chinese Elementary proficiency

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Mei B.

Because of her superior organizational skills, Karen was an absolute delight to work under. She clearly communicated her expectations to those reporting to her, calmly alerting us when adjustments were needed. Her ability to mediate also came in handy when dealing with dissatisfied customers. Karen effectively deescalated situations in order to establish a plan best suited for the student, parents, and tutors involved. I appreciated her willingness to help those around her when needed, regardless of standing--whether as manager, administrator, tutor, or teaching assistant. Her flexibility and efficiency allowed for the smooth running of our center.

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Experience

    • United States
    • Computer Games
    • 700 & Above Employee
    • Associate Staffing Specialist
      • Mar 2022 - Present

    • Associate Development Specialist
      • Mar 2021 - Mar 2022

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Talent Development Specialist
      • Jun 2018 - Mar 2021

      -Coordinate, plan, and host office events such as monthly birthday celebrations, potlucks, and seasonal events -Organize and oversee companywide events such as the Holiday Party-Plan, facilitate, and lead the Quarterly Employee Meetings-Screen resumes, schedule and conduct phone interviews and in-person interviews, and create and send job offers-Manage full cycle onboarding for new staff from job offer through training including preparing training materials, scheduling in-center training, facilitating and leading employee onboarding, and processing paperwork-Oversee and improve the employee review process by tracking, communicating with appropriate team members, and processing-Assist with ongoing staff scheduling by keeping the staff schedule updated, processing time off requests, staffing for seasonal programs and events, and keeping team members updated

    • Human Resources Coordinator
      • Feb 2018 - Jun 2018

      -Assisted with ongoing staff scheduling by maintaining the staff schedule, processing time off requests, staffing for seasonal programs and events, and keeping team members updated-Assisted with onboarding for new staff including preparing training materials, scheduling in-center training, and facilitating and leading employee onboarding-Screened resumes, and scheduled and conducted phone and in-person interviews-Oversaw the employee review process with tracking, communicating with appropriate team members, and processing-Coordinated, planned, and hosted office potlucks

    • Business Support Coordinator
      • Oct 2016 - Dec 2017

      -Trained and onboarded new franchise owners and provided ongoing support -Planned, coordinated, and assisted with discovery days, training, grand opening events, and travel -Ensured state/city/county compliances with franchise growth -Facilitated grand openings onsite -Utilized mapping tools to create zoning for franchisees-Edited and created templates and marketing materials -Prepared and collected monthly revenue reports from franchisees for royalty payments-Restructured and reorganized franchisee training materials

    • Assistant Manager
      • Jul 2014 - Oct 2016

      - Scheduled appointments for current and prospective families - Communicated with families to ensure satisfaction in our services - Organized equipment, materials, & supplies - Taught classes of students ranging from pre-K to 12th grade in Math and English - Promoted company and education services at marketing events

    • Teaching Assistant
      • Mar 2013 - Jul 2014

      - Graded students’ assignments & tests - Maintained & logged work/academic progress of students - Trained new team members to become teaching assistants

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Assistant Teacher
      • 2010 - 2013

      Cared for, watched, disciplined, and played with children in a classroom environment between the ages of 1 and 11 Cared for, watched, disciplined, and played with children in a classroom environment between the ages of 1 and 11

Education

  • University of Washington
    Bachelor of Arts - BA, Comparative History of Ideas
    2012 - 2016
  • University of Washington
    Minor, Mathematics
    2012 - 2016
  • Mercer Island High School
    High School
    2008 - 2012

Community

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