Experience

PRAXES Medical Group
• Canada
• Medical Practices
• 1 - 100 Employee
• Office Administrator

  • Dec 2020 - Present

Think Imaging Solutions
• Canada
• Retail Office Equipment
• 1 - 100 Employee
• Office Administrator

  • May 2019 - Dec 2020


peel memorial center

• Administrative Clerk

  • Jun 2018 - Jul 2018

  externship externship



Solutions Electrical & Maintenace Ltd

• United Kingdom
• Construction

• Administrative Assistant Office Manager

  • Apr 2013 - Apr 2015

  • Answering phones for new and existing customers and inputting information into Sage • Directing calls to the appropriate personnel • Calling Electrical Safety Authority and pulling the proper permits for the jobs • Calling Electrical Safety Authority and setting up the appropriate appointments for the inspector to look at the job • Calling Hydro companies and setting up Disconnects/Reconnects of the power for the work that is being done on the customers home • Calling the customers and advising them of the date and time for the work they requested • Creating the work sheets for the electricians for the work they are to do for the week • Sending the copies of the permits to the customers once the job was completed • Responsible for general office duties including filing, faxing and mail • Emailing the sales agent with the information of the customers and what they wanted so they could do call backs • Follow up with the sale agent to make sure the call backs were done to the customers • Did cheque requisitions for the suppliers • Inputted the employees hours into quick books • Collected the work sheets from the electricians and scanning and inputting the information into the appropriate files • Responsible for ordering office supplies as needed • Schedule the jobs on the calendar for the customers • Advising customers the cost of hourly service for one/two electricians • Created the office and procedure manual • Calling suppliers and ordering material for the electricians Show less



Morenergy

• Canada
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Customer Service

  • Jan 2011 - May 2012

  • Assist customer in purchasing gas, hydro, water tanks , furnaces and air conditioners • Responsible for answering a 6 line phone system and transferred the calls to the correct departments • Responsible for distrusting and receiving legal packages for sales agents and customers • Ensuring material for advertising of water tanks and solar panels is correct • Responsible for general office duties including filing, faxing and mail • Assisted customers with their concerns and issues for gas and electricity prices • Answer questions regarding pricing, warranty and contracts • Prepare water tanks, furnaces, air conditioners, gas, hydro and solar panels material for sales agents • Receive contracts on behalf of agents and ensured contracts were correct in compliance with OEB • Contact clients to reaffirm the gas and hydro contracts as per Ontario Energy Board standards • Enter gas and hydro contracts, warranty claims for water tanks, furnaces and air conditioners • Responsible for making corrections to customer accounts • Call and sent information to customers to update their contracts • Advise agents on new pricing rates • Advise customers how to read their electricity and gas bills • Cancel accounts for customers • Book appointments for installation of water tanks, furnaces and air conditioners • Confirm appointments were scheduled and completed by installer • Ensure customers received their reimbursements • Complete cheque requisitions for early termination fee customers leaving previous company • Issue cheques to other companies and customers Show less



Juno Lighting Inc

• United States
• Building Materials

• Customer Service Representative

  • Sep 2007 - Aug 2009

  • Responsible for completing orders and entering them into the office database • Responsible for sending faxes to various contractors • Completed orders for sales reps through email • Verified prices on orders through quote department • Over looked orders to be shipped according to deadlines to various job sites • Helped customers locate correct lighting fixtures • Completed pole orders for parking lots, condominiums and businesses • Filed orders and completed inventory • Provided customers and sales representatives details on lights and attachments • Placed customer orders through production line Show less