Experience

MUSICAL ARTS CENTER OF SAN ANTONIO, INC.

• United States
• Retail
• 1 - 100 Employee

• Data Entry/Admin Specialist

  • Jan 2020 - Present



High Profile, Inc.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Temp in a variety of positions

  • Apr 2016 - Jan 2017

  I worked several short term positions through a temp agency, including a month at Dent Concepts, a company that assesses and repairs hail damage to vehicles. As a temp, my job was to enter simple data, but I proved so adept, within two days I was working with professional adjusters - Reviewed and entered information gathered by adjusters, modifying when needed - Analyzed data, estimated cost of repairs and forwarded to respective insurance companies - Communicated with repair experts to satisfactorily solve special cases - Single handedly oversaw wrapping up when the professional team swiftly relocated to another storm site, providing service to customers wanting to make claims, taking pictures of damaged cars, continuing to receive, assess, and process data, instructing repair crew, and exchanging information with the corporate team Show less



Musical Arts Center of San Antonio Inc

• Placement Consultant

  • Mar 2014 - Dec 2014

  After relocating to another state, I remained on staff with the school, continuing to provide placement services, as well as data collecting and analysis - Collected and managed years of placement data, including instructor response time, numbers of students in each instructor’s studio, instructors’ preferences for scheduling and level/age of students, and instructor compliance with school policy - Optimized archived data for ease of analysis by administration and executive director - Consulted on an as-needed basis regarding workflow, instructor statistics, and student placement recommendations; answered placement and office questions based on years of experience - Provided student placement recommendations when current placement director was out of office Show less



Musical Arts Center of San Antonio

• Placement Director

  • Aug 2013 - Feb 2014

  Showing initiative and an adeptness in working with both people and data, I secured a promotion to Placement Director. In addition to all tasks and responsibilities of the Placement Team position, I assumed many additional responsibilities- Interviewed potential employees, provided insightful feedback to executive director as part of hiring team- Trained new employees on policy and duties, providing continuing instruction as director of reception and placement staff- Coordinated with executive director, center directors, and office staff to streamline placement and front desk procedures- Lectured at annual company-wide meeting, as well as being instrumental in planning and preparing for meeting Show less

• Placement Team

  • Aug 2011 - Jul 2013

  As a key part of the Placement Team, it was my job to create and maintain good relations between instructors, students, and administration- Gathered information from prospective students in order to refer them to the instructor most suited to their needs and situations- Created and maintained forms, spreadsheets, and lists in order to streamline the placement process- Mediated conflicts between families and faculty to ensure a healthy learning environment- Provided technical support for teachers and receptionists, as well as instructing them in the use of Google Drive, Gmail, and other programs- Operated phones at front desk, took payments, answered customer questions, and provided troubleshooting for a variety of problems. Show less



Fastenal

• United States
• Wholesale
• 700 & Above Employee

• Inside Sales

  • Nov 2009 - Jul 2011

  Though new to the field, I quickly proved myself an invaluable asset and was promoted from hourly part-time to salaried full-time - Communicated with customers in person and over the phone to determine and meet needs - Contacted vendors to obtain pricing, availability, and place orders - Resolved accounts receivable issues and monitored expenditures - Maintained proper amounts in cash drawers, obtained required money orders; checked, approved, mailed weekly cash proofs - Created accounts for new customers - Researched and found required but uncommon tools and parts. Show less



LeTourneau University

• United States
• Higher Education
• 500 - 600 Employee

• Telecounseling Supervisor

  • Jan 2007 - May 2007

  Supervised up to seven employees at a time, created call lists, trained new employees, assisted in interviewing potential hires for the department, and maintained quality control. Also answered questions and assisted telecounselors with difficult calls.

• Telecounselor

  • Sep 2005 - Dec 2006

  Talked with prospective students, answering questions and providing information about the university.