Karen Valsler
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Bio
Experience
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looking for new opportunity
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Consumer Services
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1 - 100 Employee
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Looking for new opportunity
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Apr 2021 - Present
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Liftmaster Ltd
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United Kingdom
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Service Coordinator
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Feb 2020 - Apr 2021
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Front Desk Receptionist, Administrator
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Dec 2019 - Feb 2020
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Administrator, Receptionist, Office front desk
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Nov 2019 - Nov 2019
Looking for new opportunity
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JCB Group
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United Kingdom
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Automotive Service Advisor
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Jul 2019 - Nov 2019
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Front Office Receptionist
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May 2019 - Jul 2019
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C. R. ALLEN & SONS LTD
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United Kingdom
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Motor Vehicle Manufacturing
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Front desk receptionist
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Apr 2016 - May 2019
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Senior Administrative Assistant, Co-ordinator, Advisor & Photographer
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Sep 2015 - Apr 2016
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Service Assistant
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Aug 2014 - Sep 2015
All administration for Service Department
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Co-ordinator, Administrator
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Apr 2014 - Aug 2014
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Training Co-ordinator
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Sep 2008 - Apr 2014
My duties within this role were to be first contact for the organisation (3 companies in total) and to arrange ATV (All terrain Vehicles) Safety Rider Courses for any person/s that purchased a machine. I worked closely with the top 5 manufacturers of these machines and all of their over 500 approved dealerships. My job entailed receiving notification of purchase of ATV's by dealers for the customers, input of correct details onto the database & final contact to the customers/organisations to see if they would like to attend one of the courses that were running. Arrange the courses which entailed contacting & booking instructors (currently have 30), finding & booking locations where the courses could be run, find accommodation for the instructors and arrange travel for them if the courses were not run at their venues. I maintained the instructor database which covered the whole of the British Isles and some European countries. Several different courses were run, these would rang from just one person attending to large corporations with groups of attendees so correct details had to be maintained along with a detailed call history of any conversations that had been had. Assemble and distribute new instructor packs, dealership/customer packs and also helped with any ad-hoc jobs that were required on any specific day.
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Kroll
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United States
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Business Consulting and Services
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700 & Above Employee
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Screening Administrator
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Mar 2007 - Sep 2008
Duties within this role were to assess and manage from 30 and 30+ candidate files of people that were applying for jobs at any of the companies that we provided the service for. It entailed receiving relevant information regarding applicants for jobs, checking information provided is correct, that any discrepancies reported to company with supporting information collated. Information checked with any previous relevant employers, educational and professional institutes. This worked to strict deadlines and was a worldwide application.
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Further Treatment, Psychology Administrator & International negotiations co-ordinator
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Mar 2005 - Mar 2007
I liaised with various legal bodies, clients, treatment providers arranging appointments & distributing results for customers that had been involved in any accidents. Duties within these roles were arranging all psychology treatments, further investigations which included MRI’s, MRA’s, X-rays, Cortisone injections and Ct scans. I also had to co-ordinate any incoming cases that needed to be dealt with by the international negotiation team, collated the monthly management statistics, copy typed, maintained queries via phone, letters, fax & email. I also provided support for the accounts department whenever necessary.
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Stockroom Technitian and Shop Assistant
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Aug 2004 - Mar 2005
My duties within this role were mainly customer service & also dealing with the deliveries of the stores stock. I had to make sure that day to day stock was processed & placed in the correct departments. This store consisted of 3 floors & had 8 stock rooms that had to be kept in order. I handled queries from the other staff members, customers regarding items & also assisted on the shop floor when needed. I was given the responsibility of co-ordinating the winter sale for the store in 2004. This consisted of compiling rota’s, placement of staff & the stock control/preparation for this.
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Last position was Marketing Assistant
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Apr 1989 - Jun 2004
My last position within the company was in the Marketing department which consisted of maintaining communication effectively & efficiently throughout the company& with external customers. Maintaining & working within the departmental budgets, design & distributing of a monthly magazine for the staff, also monthly newsletter for the sales team regarding competitor research. Creation & application of a staff referral incentive scheme, deal with direct mail & the responses & queries generated from this. Organisation of sales teams events i.e. corporate hospitality days. Tracking stock levels & all aspects of ordering stationary, executive & customer gifts. To assist in all aspects of marketing the company undertook. Previous positions held include: Audit Administrator which entailed all aspects of diary bookings for the auditors & contact with the 100+ companies that were to be visited, the area that I covered was from the Midlands to Scotland. Loan Administrator this entailed maintaining a portfolio of 25+ companies & reconciliation of their bought & purchase ledgers per month (strict deadlines). Other earlier positions held were InterFace Help Desk Support, Client Service Supervisor, Senior Data Controller & Senior Clerk.
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Education
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Falmer High School
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Falmer High School