Experience

Brand Services Pty Ltd

• Australia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Account Manager

  • Jan 2011 - Present

  Currently work at Brand Services, which is a Marketing Supply Chain expert. Brand Services takes a complete marketing supply chain approach to clients needs, covering their print, promotional products, uniforms and procurement requirements. Combined with their award winning technology platform Brand Services provides the full supply chain process for clients. In this role I am required to develop a deep understanding of the clients business, key business drivers and present tailored solutions to assist them in achieving their key goals. The solutions may vary and can consist of a complete end-to-end solution from briefing the designer through to production, distribution and installation. Strong communication skills both verbal and written are required and the ability to liaise with many levels of the business. Specific responsibilities include: • Develop a deep understanding of clients business requirements and present solutions based on brief • Build and secure long term business partnerships • Manage internal and external stakeholder relationships • Promptly respond to leads for all sources • Liaise with internal designer to provide concepts for client approval • Effectively plan and implement a management strategy to ensure ongoing client service is maintained • Project manage client based business requirements ie o Re-brand including all printed collateral, promotional products and website relaunch, B2C Campaigns • Consistently achieve sales budgets by providing innovative and proactive ideas • Manage and consult on a number of projects at one time • Manage timelines with internal stake holders to ensure timelines are achieved • Work and manage stressful situations and timelines • High level of accuracy and an eye for detail to ensure products are produced to a high standard and commercially acceptable. • Current portfolio includes 30 clients with a number of them being well known national and international brands Show less



Waivestar

• Australia
• Advertising Services

• Production Co-ordinator

  • Feb 2011 - Dec 2012

  In this role I provided production services for designated accounts with a high level of customer service and communication, ensuring job timelines and requirements are met. I coordinated and developed processes to maximize productivity and managed a number of relationships with print and promotional suppliers both local and offshore. I have successfully dealt with offshore suppliers to ensure quality, price and timelines are maintained by thorough and effective communication and negotiation skills. Specific responsibilities for this role include: • Adhere to KPI’s for quote turnaround times. • Provides quotes for new jobs, reprints, local promotional, offshore promotional and non-standard products. • Source, secure and mange delivery of jobs based on client requirements. • Provide outstanding customer service by responding to internal queries from Account Coordinators and Account Managers in a detailed, effective and timely manner. • Develop and streamline processes to maximize productivity and efficiencies. • Work with suppliers to create a price matrix for standard print items, which reduces the amount of time spent obtaining quoting and provides clients with an instant quote. • Manage, maintain and develop relationships with new and existing suppliers for print and promotional companies. • Review all jobs delivered for quality control ie colour, print, delivery etc If unacceptable discuss with supplier the issues and determine best outcome for the client. • Review the market and provide alternative suppliers for print and promotional products. • Have daily WIP’s with Account Managers to provide an update on the status of each job in production. Discuss any challenges that need to be resolved. • Coordinate the timely and effective creation of Purchase Orders and send to suppliers. • Review and process financial administration duties on a daily basis. Show less



Angus & Robertson

• Retail
• 1 - 100 Employee

• Merchandise and Promotions Co-ordinator

  • May 2002 - Jan 2011

  In this role I was responsible for the production, distribution, implementation and budgeting of all marketing collateral for monthly, promotional and permanent promotions for 182 Angus & Robertson stores nationwide. I liaised with advertising agencies, print agencies and other external suppliers on a day-to-day basis which allowed me to develop strong relationships. Working together with these agencies, not only did we build a strong working relationship but we developed sound processes that were effective and ensured timelines were met. Specific responsibilities for this role include: • Co-ordinate the production of signage, collateral and POS equipment. • Brief advertising agency on creative for all promotions and liaise with them to achieve sign off. • Brief agency based on print requirements for promotions and provide breakdown by store of signage requirements. • Provide recommendations to reduce costs on print and POS equipment • Responsible for maintaining POS budget of approx $600,000 per year. • Ensure budget, timelines and objectives are met for each promotion/new initiative. • Provide recommendations to reduce costs on print and POS equipment. • Provide recommendations too increase the visibility of the promotion/new initiative to management team. • Maintain consistency in all POS elements based on brand guidelines. • Develop and implement above the line marketing material such as instore newsletters, category flyers. • Develop and maintain ‘silent selling’ POS elements to increase conversion and customer awareness of products. • Liaise with external suppliers to produce high quality and effective POS to promote their products in Angus & Robertson stores. • Maintain online ordering website with images and product information for national usage. • Co-ordinate the production and creation of artwork for gift cards. • Liaise with stores to produce LAM (local area marketing) POS and even. Show less



Kmart Australia Limited

• Australia
• Retail
• 700 & Above Employee

• Layout Planner

  • Aug 1997 - Apr 2002

  In this role I was responsible for managing space planning for the Leisure Buying Group. Manage the development and production of spaceman planograms within the group and document to all stores Assist in the implementation and rollout of new concepts approved by the business. In this role I was responsible for managing space planning for the Leisure Buying Group. Manage the development and production of spaceman planograms within the group and document to all stores Assist in the implementation and rollout of new concepts approved by the business.



Coles Myer

• United States

• 2IC / Replenishment Manager - World 4 Kids

  • Feb 1995 - Aug 1997

• New Store Refurbishment Manager - World 4 Kids

  • Apr 1993 - Feb 1995

• Area Manager

  • Jan 1991 - Apr 1993

• Shop Assistant

  • May 1989 - Jan 1991