Senior Vice President - Head of Operational Risk Management, BSA and Consumer Compliance

• Mar 2017 - Present

• Function as senior leadership team member responsible for implementing and overseeing multiple risk functions within the organization including, Information Security, Fraud Prevention, Compliance Management, Risk Management, Vendor Management, Business Continuity and BSA Administration • Present reporting and policy changes to the Board of Directors and Audit Committee • Implement state-of-the-art BSA AML/Fraud System along with creating operational process for multiple areas which has resulted in preventing over $1M in fraud losses to the Bank and its customers since implementation. • Lead the organization in an urgent change from in-office environment to a remote environment which allowed the organization to successfully resume a majority of operations within one business day in response to the pandemic. • Provide guidance to senior management relating to strategy and operations for existing and new initiatives and business lines including lockbox servicing, deposit products with investment features, product management, project management, concierge level services, and banking indirect marijuana businesses. • Implement cost-effective vendor management outsourcing solutions that allow the bank to obtain on-demand specialized skill sets for information security and financial statement analysis. • Produce positive results serving as the primary liaison between the organization and FDIC for Safety and Soundness and Compliance Examination. • Coach and develop colleagues effectively. • Manage and provide oversight to daily department activities. • Participate in Bank sponsored internship programs. Show less

Assistant Vice President & Manager –Bank Operations: Business Continuity, Risk and Control

• Sep 2015 - Mar 2017

• Provided oversight to the Mortgage Partnership Finance back-office support, records management, and sub-ledger reconciliation processes. • Collaborated with cross-functional areas to streamline processes. • Redesigned and administered the bank’s Business Continuity Management Program to align management’s need and regulatory requirements. • Provided oversight to the Mortgage Partnership Finance back-office support, records management, and sub-ledger reconciliation processes. • Collaborated with cross-functional areas to streamline processes. • Redesigned and administered the bank’s Business Continuity Management Program to align management’s need and regulatory requirements.

Vice President & Director - Compliance & Operational Risk

• Dec 2001 - Jul 2015

• Collaborated with business partners and management to develop and implement compliance required programs based on an in-depth knowledge of bank and insurance agency operations, regulatory environment, and organizational culture. • Collaborated with business partners to solve business issues. • Provided management oversight to daily department operations. • Redesigned corporate risk management programs to improve effectiveness. • Provided oversight and administered the Bank’s Regulatory Compliance Training Program and Business Continuity Plan • Performed various analyses relating to changes in regulation, new products/services and department processes. • Led corporate initiatives at the request of management. • Developed and provided general risk management and regulatory compliance training programs for the IT Division • Collaborated with IT to develop and implement a project management program aligned with project lifecycle concepts. • Performed quality assurance reviews for information security related standards. • Acted as a liaison with internal auditors and regulatory examiners. Show less

Assistant Vice President – Audit Manager

• Feb 1998 - Dec 2001

Staff Internal Auditor

• May 1996 - Feb 1998