Karen Stephens

Dispute Resolution Specialist at Australian Financial Complaints Authority
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU
Languages
  • English -
Skills

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Bio

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Experience

  • Australian Financial Complaints Authority
    • Australia
    • Financial Services
    • 500 - 600 Employee
    • Dispute Resolution Specialist
      • Aug 2023 - Present

  • Bendigo and Adelaide Bank
    • Australia
    • Banking
    • 700 & Above Employee
    • Senior Relationship Manager
      • Oct 2018 - Aug 2023

    • Professional
      • Oct 2018 - May 2023

  • Better Place Australia
    • Australia
    • Individual and Family Services
    • 1 - 100 Employee
    • Team Leader Financial Counselling & Capability
      • Feb 2016 - Aug 2023

      Team Leader of 12 financial counsellors and capability officers Team Leader of 12 financial counsellors and capability officers

  • NAB
    • Australia
    • Banking
    • 700 & Above Employee
    • Varying banking roles
      • Apr 1989 - Aug 2015

      Management of Bank of Melbourne, Carnegie Branch ensuring we exceed the expectations of our clients and provide the best service

    • Numerous Roles throughout Retail and Business Bank
      • Apr 1989 - Apr 2013

      Data Entry, Teller roles, Project team leader roles, Personal Banking, Branch Manager roles, Business Banking Manager roles, Administration roles, Champion of change roles

Education

  • Brentwood High School - Glen Waverley
    HSC
    1995 - 1997

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