Karen Snyder, ICE-CCP

Senior Program Manager, Certification at MRC | Merchant Risk Council
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

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Greg Hennecke, CSRM, CPSI

I have worked directly with Karen while she supervised the CPSI program at NRPA. She was excellent to work with! She was open to ideas to expand the marketing of the CPSI program beyond the traditional parks and schools market. Karen did an excellent job managing and scheduling upwards of 50 classes a year, logistics for the support materials, as well as coordinating the 13 or so instructors. In addition to those duties, she also supervised the exam committee and represented NRPA at ASTM meetings, which demonstrated her ability to multitask as well as forward the goals and objectives of the NRPA. She is very detail oriented as well as an outside-the-box thinker. Any organization would be lucky to have her whether she is in a support role or in a leadership role.

Jennifer Stromberg

Karen is extremely diligent and has exceptional expertise in certification development and management. Karen was responsible for content creation and implementation for the over 20,000 professionals certified through NRPA. She quickly and efficiently transitioned the association’s in-person trainings to online alternatives during the Covid-19 crisis. She is a results oriented professional and would be a valuable member of any team.

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Credentials

  • Credentialing Specialist Certificate
    Institute for Credentialing Excellence
    Feb, 2017
    - Nov, 2024
  • I.C.E. Certified Credentialing Professional
    Institute for Credentialing Excellence
    Nov, 2021
    - Nov, 2024

Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Senior Program Manager, Certification
      • Apr 2022 - Present

    • United States
    • Non-profit Organization Management
    • 100 - 200 Employee
    • Certification and Designation Specialist
      • Nov 2020 - Apr 2022

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Director Of Certification
      • Oct 2018 - May 2020

      • Supervised 3-person team and 4 certification programs representing 22,000+ professionals• Forecasted, developed, and managed over $1M in program budgets • Cultivated relationships with state-level executives, subject matter experts and volunteers • Recruited, hired and trained 20+ instructors to teach in-person courses• Collaborated with test development vendor and subject matter experts on life cycle development, maintenance, and delivery of 4 certification exams • Developed and represented the Association’s position at semi-annual ASTM standards development meetings Show less

    • Senior Manager of Certification
      • Jul 2017 - Oct 2018

      • Supervised 2-person team and 2 certification programs representing 15,000+ professionals• Managed 3 volunteer committees including subject matter expert recruitment, meeting scheduling and oversight• Collaborated with 2 SMEs over a 1-year period to develop and launch a nationally recognized playground maintenance training course

    • Certification Manager
      • Aug 2014 - Jul 2017

      • Managed certification program to include delivery of 55+ in-person courses and 3,000+ certification exams annually• Managed cadre of 14 course instructors including scheduling teaching assignments and processing invoices• Provided customer support to 7,000+ certified professionals

    • Director/Administrator
      • Aug 2007 - Aug 2014

      • Responsible for day-to-day operations of parent owned and operated cooperative preschool for 100+ children aged 2 ½ to 5 • Managed all aspects of school enrollment including providing tours, application processing, class placement and record keeping • Ensured compliance with state licensing requirements for childcare facilities • Responsible for day-to-day operations of parent owned and operated cooperative preschool for 100+ children aged 2 ½ to 5 • Managed all aspects of school enrollment including providing tours, application processing, class placement and record keeping • Ensured compliance with state licensing requirements for childcare facilities

Education

  • Virginia Tech
    Bachelor of Science - BS, Psychology
  • Strayer University
    Diploma, Computer Information Systems

Community

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