Karen Smith

Head of Foreign Exchange at Barrhead Travel Group
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Contact Information
us****@****om
(386) 825-5501
Location
Littleborough, England, United Kingdom, UK

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5.0

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Andrew Buller

Karen is a great team player who demonstrates her business knowledge and acumen on a daily basis. Her commitment to the both the customer and her peers is exceptional and I believe she would be an asset to any company

Trevor Davis

Karen is a positive, conscientious and driven individual who recognises deadlines .... and delivers! Her fantastic personality is a huge asset as is her ability to communicate at every level. Whilst highly capable of working to her own initiative, Karen is a wonderful example of a good team player and will compliment any organisation seeking a hard-working, results driven professional.

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Experience

    • United Kingdom
    • Leisure, Travel & Tourism
    • 100 - 200 Employee
    • Head of Foreign Exchange
      • Jan 2015 - Present

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Business Development Manager - Sales UK&I
      • Oct 2013 - Dec 2014

      Ensuring the continued acquisition of new profitable relationships and driving revenue growth within the current key accounts portfolio Management and Support function for up to 120 Corporate Client Accounts – general travel & expense programme. Clients in Education (The University of Oxford, Manchester University, Association of Commonwealth Universities) , Charity (Oxfam & the Red Cross Society) & Transport sectors (Prepaid Corporate Cash Passport) Management and Support function for 2 Key Retailing Accounts (Prepaid Consumer Cash Passport) - British Airways & Avios Travel Rewards Prospect new business, with a focus on Retail, delivering high impact presentations and proposals - Tesco Bank & Various travel retailers Analysis of any portfolio shortfalls, recognising gaps & developing action plans to resolve, highlight potential upsides & challenge/change existing practices to deliver returns. Show less

    • Travel Arrangements
    • 700 & Above Employee
    • Foreign Exchange Sales & Product Manager
      • Sep 2012 - Sep 2013

      Supporting a team of 15 Regional Managers throughout the Core North Retail Estate to acheive targets and goals. Regular store visits to review operational and compliance practices. Monitor the day to day commercial performance of Retail stores, at individual, regional and territorial level. Provide training workshops and developmental coaching for the regional sales teams. Supporting a team of 15 Regional Managers throughout the Core North Retail Estate to acheive targets and goals. Regular store visits to review operational and compliance practices. Monitor the day to day commercial performance of Retail stores, at individual, regional and territorial level. Provide training workshops and developmental coaching for the regional sales teams.

    • National Foreign Exchange Manager (Thomas Cook)
      • Sep 2011 - Sep 2012

      Supporting a team of up to 20 Regional Sales Managers throughout the Retail estate to achieve targets & goals – through regular performance updates / presentations etc. Provide training and developmental coaching with individual staff members, regional training events and national conferences. Conduct Monthly Meetings with members of the sales team to determine priorities and focus, update the team on the wider performance delivery and determine objectives for the coming month. Monitoring the day to day commercial performance of Retail stores, at individual, regional and national level. Conduct regular store visits to review operational & compliance practices, to motivate and inspire and improve service and sales. Show less

    • Retail
    • 1 - 100 Employee
    • National Travel Money Manager
      • Jan 1996 - Sep 2011

      Leadership of Retail Foreign Exchange Business with annual sales in excess of £150M and revenue targets in excess of £4.5M Conduct regular 1:2:1's and Performance Reviews with members of the sales team. Effective Relationship management with key suppliers to ensure delivery of new sustainable business initiatives and to maximise revenue earning potential through commercial renegotiation of contracts etc. Monitoring the day to day commercial performance of Retail stores, at individual, regional and national level. Conduct regular store visits to review operational & compliance practices, to motivate and inspire and improve service and sales. Monitor and review competitor activity for any environmental change, assess impacts and adapt strategies and focus accordingly Project management for major events and policy implementation (New systems & product launches) Show less

    • Overseas resort representative
      • 1995 - 1996

      Corfu - ipsos - Summer 95 Tenerife - Playa De Las Americas - Winter 95/96 Corfu - ipsos - Summer 95 Tenerife - Playa De Las Americas - Winter 95/96

Education

  • The Bluecoat School, Oldham
    11 GCSE's (11 Passes)
    1986 - 1991

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