Head of End-Point Assessment

• May 2021 - Present

Training and Assessment Manager

• Jan 2018 - Mar 2021

Conceptualised and delivered on the planning, development, implementation and embedding of an Apprenticeship End-Point Assessment Organisation within an Awarding Organisation Established robust Quality Assurance practices including evaluation and a continuous improvement strategy. Lead the Internal Quality Assurance function (skills matrix development, risk management, planning and delivery of all standardisation activity) Gained compliance with all regulators; ESFA and Ofqual (GCOR for EPAOs) Succeeded at engaging, recruiting, and cultivating a geographically dispersed yet collaborative team of Associate Assessors and Quality Assurers. Forecasted budget requirements and have been able to reduce costs annually whilst maintaining a quality service during unprecedented times of business challenge. Supports learner achievements with a high success rate through designing high quality assessments and supporting materials. Achieved Education Skills FA Register approval at first attempt on all submissions. Improved connectivity and efficiency with implementing a SharePoint Management system and EPA Management system Senior management team role to include contributing to organisations strategic direction, board reporting and data management. Optimised Stakeholder relationships to capture between significant market share of all Apprenticeship End-Point Assessments delivered. Apprenticeship Standard development supporting key Employer groups to transform their visions into credible Apprenticeships. Effective Project Management of assessment development with sector specialists Motivated remote worker with national reach.

Learning and Development Assistant

• Apr 2013 - Dec 2017

Co-ordinated the Internal Quality Assurance function for the Institute of Leadership and Management and Pearson’s qualifications to ensure compliance. Lead the External Quality Assurance relationship with 3 Awarding Organisations for qualifications level 2-7. Navigated a difficult service review and transformed the Quality Assurance Strategy for WAMITAB centre qualification delivery, including recruitment and line management of a new assessment and IQA team. Transforming EQA feedback from a historical level 2 sanction to zero actions in less than 6 months. Engaged with Public, Private and Third sector stakeholders across the South West region Collaborated with colleagues to identify organisations training needs and develop modules for Management Development programmes. Applied a visionary method of evaluation to measure long term impact of training. Designed and delivered engaging workshop sessions at conferences. Mentored and supported 300 learners across entire qualification provision ensuring an 80% achievement rate within 12 months of registration. Associate team training and mentoring including CPD training in the use of learning technologies. Research, procurement, and integration of learning technologies / management systems such as E-Portfolio and Assessment hub. Executed the successful development of an Apprenticeship End-Point Assessment Organisation including Education Skills Agency register applications, management of information systems, policies, and documents.

Social Media and Marketing Consultant

• Jul 2014 - Apr 2015

Building a local event centres profile and increasing sales and engagement from stakeholders with the use of Social Media campaigns. Using analytics to target users Writing articles and blogs Scheduling SM posts and forecasting need Responding to customer feedback where required Building a local event centres profile and increasing sales and engagement from stakeholders with the use of Social Media campaigns. Using analytics to target users Writing articles and blogs Scheduling SM posts and forecasting need Responding to customer feedback where required

Trainer/Assessor

• Jun 2011 - Jul 2013

Developed and sustained relationships with employers and learners to deliver Apprenticeships and literacy / numeracy skills via work-based learning. Mentored learners of all ages, ability ranges and learning styles to realise their aspirations, support them in their development and achieve their goals resulting in improved confidence, competency, and employability. Conducting organisational and training needs analysis to support learners to implement and follow through development plans. Coached and mentored a caseload of 40 learners to successfully achieve their Apprenticeships, whilst working to deadlines and KPI’s, meeting forecasted budgets and generating new business. Adhered to strict codes of practices to remain compliance to Ofsted requirements. Achieved low error rates to pass internal and external audits. Attained and retained a ‘Green Assessor’ grading – regarded as the highest level of competency and compliance to quality assurance organisationally.

Accounts / Purchasing Assistant

• Mar 2005 - Jul 2011