Experience

FCA BANK

• Italy
• Financial Services
• 400 - 500 Employee

• Dealer Finance Operations Specialist

  • Nov 2007 - Present

  • Manage funded contracts for new, demo and used vehicles across the brands • Provide assistance to Fiat Chrysler Automobiles UK Ltd • Release payment blocked vehicles to the dealer and force the manufacturer invoice to allow the dealer to pay for the vehicle • Produce Daily, Weekly and monthly reports for Turin, FCA Automotive Services and Fiat Chrysler Automobiles, using MS Excel and Bex Analyser • Manage system and funding projects, resolving any issues that arise to ensure the smooth running of the assignment. • Conduct HPI financial checks over the phone, email and online for contracts FCA may hold or have a financial interest in • Liaise with Regional Credit Managers and other branded field staff to achieve a satisfactory reply and solution • Reverse and refund a fully paid vehicle back to the dealer • Raise manual Invoices and Credit Notes for both the manufacturer and dealers • Visit nationwide dealers to provide Easy Deal training • Investigate and work with the Helpdesk in Turin to resolve dealer and system issues • Check queries for all brand dealers credit limits, term end payment date and vehicle status • Ad hoc administration duties for internal colleagues including other departments Show less



Provecta Car Plan Ltd.

• United Kingdom
• Financial Services

• Remarketing Coordinator

  • 2002 - 2004