Karen Saunders

General Manager at Mercury IT
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Contact Information
us****@****om
(386) 825-5501
Location
Bay of Plenty, New Zealand, NZ
Languages
  • English -

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Arron Edwards

I've worked with Karen for a long time now, and her dedication both at work, to her family, and her personal interests shines through in all she does. Karen always gives her best and is passionate to help others. She takes on projects that need help and does them well. I always enjoy working with Karen. She will always ask for help when needed and involve others who have expertise before she needs it. Karen's strategic thinking has helped me out of more than one tricky situation, which is nice to have around when you feel you're bashing your head against a wall. Karen seeks to understand and clarify the issue before giving her advice.

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Credentials

  • Jira Fundamentals Badge
    Atlassian
    Jul, 2023
    - Nov, 2024

Experience

    • New Zealand
    • Computer and Network Security
    • 1 - 100 Employee
    • General Manager
      • Nov 2021 - Present

    • New Zealand
    • Advertising Services
    • 1 - 100 Employee
    • Operations Manager
      • Mar 2019 - Feb 2022

      As the team grew it became clear that we need to create a new role that focussed on managing the systems and processes for the company. Since starting in this role we have automated a significant part of our operations allowing our team to better serve our clients.I manage the support team both here and in Cebu, Philippines. I am directly responsible for three team members including their training and professional development. This has lead to creating a training programme enabling us to recruit and onboard new staff in 45 days or less. Show less

    • Project Manager
      • Feb 2017 - Mar 2019

      Continuing from Totali, as the team grew I was involved in managing more projects. I was involved in the launch of many complex e-commerce website projects that integrated with back-office systems.I worked closely with clients in the preparation of their e-commerce projects involving large amounts of data tidying and content loading to ensure the smooth deployment of their websites.

    • New Zealand
    • Technology, Information and Internet
    • Project Manager
      • Apr 2018 - Feb 2022

      I work closely with the team to develop the product and service offering. We build and maintain WordPress websites ranging from brochure or marketing websites to e-commerce websites using WooCommerce. Our approach to WordPress is to take care of all the technical aspects ensuring site security and updates, and ensure websites don't break as a result of the updates. I work closely with the team to develop the product and service offering. We build and maintain WordPress websites ranging from brochure or marketing websites to e-commerce websites using WooCommerce. Our approach to WordPress is to take care of all the technical aspects ensuring site security and updates, and ensure websites don't break as a result of the updates.

    • New Zealand
    • Information Technology & Services
    • Project Manager
      • Apr 2013 - Jan 2017

      When I joined the company we only had a few employees so my tasks were varied. I would help clients with their support issues, maintain content on their websites, assist with briefing the designers on the scope of work, test and QA work from the development team. We have rebranded Totali Limited to Bravesight Limited in March 2017. When I joined the company we only had a few employees so my tasks were varied. I would help clients with their support issues, maintain content on their websites, assist with briefing the designers on the scope of work, test and QA work from the development team. We have rebranded Totali Limited to Bravesight Limited in March 2017.

  • Avalon BOP Incorporated
    • Tauranga, Bay of Plenty, New Zealand
    • Financial Administrator
      • Nov 2002 - Apr 2013

      I returned to the workforce after taking a year out on maternity leave. My tasks centred around the financial administration for the Not-for-Profit organisation and included, Debtors and Creditors management, processing the payroll, Debt collection, Bank reconciliations, completing IRD returns as necessary, creating financial reports for the board, annual budgeting for the organisation. I also was involved in managing the finances of the social club for the attendees of the organisation. I assisted with collecting the weekly subscriptions, arranging social events such as outings, Christmas functions and overseas trips for members. Show less

    • Canada
    • Accounting
    • 700 & Above Employee
    • Accounting Clerk
      • Sep 1996 - Dec 2001

      When first employed by KPMG my role was as an account accounting clerk. I would create annual financial reports and income tax returns for a number of clients in the horticultural and agricultural industries as well as retail and other small businesses. When staff were on leave I would cover their roles so did a number of tasks including, PA for the firm partners or associates, reception, wages clerk. I became experienced in the insolvency team assisting the associate running that department. This involved attending liquidation or receivership meetings as needed. Completing creditor and IRD reports. Show less

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