Karen Robbins
People Team Manager at Airparks Services Ltd- Claim this Profile
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Bio
Steve Hayes
It has been my pleasure to work directly with Karen during her time as People Team Manager at Airparks, and before this less directly in her role as Location Manager. Karen is enthusiastic, eager to learn, conscientious and thorough. In the last 2 years she has commenced her professional qualifications to compliment her skills. Karen is a real people person and on a personal level is really easy going with a great sense of fun. She is an asset to any organisation.
Fatima Raza
I was initially impressed with Karen's enthusiasm, communication skills and passion for people development when I started working with her at Airparks. Karen has always strived for consistency across the organisation and has a participative style of management. Karen is reliable, dedicated and her ability to calm angry or frustrated employees is unparalleled. Karen multitasks effectively and is able to handle a high-volume workload. Organised and diligent, Karen believes in taking ownership of her own professional development and constantly strives to perform well in her studies also. Karen is a hardworking HR professional and she has my highest recommendation for her prospective employers. I wish her all the best in her future endeavours.
Steve Hayes
It has been my pleasure to work directly with Karen during her time as People Team Manager at Airparks, and before this less directly in her role as Location Manager. Karen is enthusiastic, eager to learn, conscientious and thorough. In the last 2 years she has commenced her professional qualifications to compliment her skills. Karen is a real people person and on a personal level is really easy going with a great sense of fun. She is an asset to any organisation.
Fatima Raza
I was initially impressed with Karen's enthusiasm, communication skills and passion for people development when I started working with her at Airparks. Karen has always strived for consistency across the organisation and has a participative style of management. Karen is reliable, dedicated and her ability to calm angry or frustrated employees is unparalleled. Karen multitasks effectively and is able to handle a high-volume workload. Organised and diligent, Karen believes in taking ownership of her own professional development and constantly strives to perform well in her studies also. Karen is a hardworking HR professional and she has my highest recommendation for her prospective employers. I wish her all the best in her future endeavours.
Steve Hayes
It has been my pleasure to work directly with Karen during her time as People Team Manager at Airparks, and before this less directly in her role as Location Manager. Karen is enthusiastic, eager to learn, conscientious and thorough. In the last 2 years she has commenced her professional qualifications to compliment her skills. Karen is a real people person and on a personal level is really easy going with a great sense of fun. She is an asset to any organisation.
Fatima Raza
I was initially impressed with Karen's enthusiasm, communication skills and passion for people development when I started working with her at Airparks. Karen has always strived for consistency across the organisation and has a participative style of management. Karen is reliable, dedicated and her ability to calm angry or frustrated employees is unparalleled. Karen multitasks effectively and is able to handle a high-volume workload. Organised and diligent, Karen believes in taking ownership of her own professional development and constantly strives to perform well in her studies also. Karen is a hardworking HR professional and she has my highest recommendation for her prospective employers. I wish her all the best in her future endeavours.
Steve Hayes
It has been my pleasure to work directly with Karen during her time as People Team Manager at Airparks, and before this less directly in her role as Location Manager. Karen is enthusiastic, eager to learn, conscientious and thorough. In the last 2 years she has commenced her professional qualifications to compliment her skills. Karen is a real people person and on a personal level is really easy going with a great sense of fun. She is an asset to any organisation.
Fatima Raza
I was initially impressed with Karen's enthusiasm, communication skills and passion for people development when I started working with her at Airparks. Karen has always strived for consistency across the organisation and has a participative style of management. Karen is reliable, dedicated and her ability to calm angry or frustrated employees is unparalleled. Karen multitasks effectively and is able to handle a high-volume workload. Organised and diligent, Karen believes in taking ownership of her own professional development and constantly strives to perform well in her studies also. Karen is a hardworking HR professional and she has my highest recommendation for her prospective employers. I wish her all the best in her future endeavours.
Experience
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Airparks Services Ltd
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Travel Arrangements
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1 - 100 Employee
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People Team Manager
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Aug 2008 - Present
Promoted to establish and self governed an HR function and strategy - reporting to CEO – up to 450 employeesKey Achievements• Created, implemented and led an HR Function , adding considerable value and support mechanism for the organisation• Introduced and designed Vision, Mission and Values , including a values nomination programme• Introduced Key HR practices, including a robust performance management system align to the organisation core competencies and values• Actively involved in the design and delivery of key structural changes, reducing headcount , recruiting new skills and increasing efficiency• Actively involved in recruitment of heads of department and other key senior positions, enabling the business to develop in line with agreed strategy• Introduced, implemented and regulated a self service HR System Show less
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Location Manager
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Mar 2008 - Jul 2010
Reporting to Operations Director – up to 35 staff• Responsible for the day to day management, recruitment and leadership of the whole site operation• Individually responsible for own profit & loss account• Managed performance management processes ,conduct appraisals, incorporated objective setting and training of a team of 35 • Responsible for the implementation of staff training requirements, whilst maximising staff development in conjunction with company personnel procedures• Preserved the highest possible standards of customer service in all areas of the business at all times• Conduct regular customer visits in order to sell and promote goods sold by the site, and to maintain and develop long term partnerships relationship• Effectively communicate with all levels and departments within the business at all time Show less
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National Car Rentals
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Tamworth Area
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Area Manager
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May 2004 - Jan 2008
Promoted and reported to - Operations Director South West – 6 Locations – 325 staff - 1200 Fleet Units • Creating close business working relationships with all major clients within the area, and identify and investigating new business opportunities, both consumer and corporate • Through appraisals, reviews, meetings and focus groups, identifying and progressing staff training and development needs, supporting and motivating managers and encouraging teamwork • Managing staff performance , including following company disciplinary, grievance and appeal procedures • Having an awareness of current market shares and competitor activity in order to utilise the information in terms of a marketing planning • Accountable for adhering to company policies and procedures, area budgets, key performance indicator’s and Profit & loss accounts • Ensure control of area expenses, staff costs, payroll, administration and I.T. systems and procedures • Conduct regular customer visits in order to sell and promote goods sold by the branch, and to keep an ongoing relationship Show less
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Education
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2011 - 2013
CIPD
Human Resource Management Dipola (Level 7), Human Resources Management/Personnel Administration, General
Community
