Karen Raja

Lead Internal Communications and Social Media at Airtel Business
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Contact Information
us****@****om
(386) 825-5501
Location
South Delhi, Delhi, India, IN

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Experience

    • India
    • Telecommunications
    • 700 & Above Employee
    • Lead Internal Communications and Social Media
      • Mar 2023 - Present

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Assistant Manager
      • Feb 2022 - Mar 2023

      Driving global communications and engagement for EY's Tecnology, Innovation and Transformation businesses Driving global communications and engagement for EY's Tecnology, Innovation and Transformation businesses

    • India
    • Airlines and Aviation
    • 700 & Above Employee
    • Assistant Manager Corporate Communications and CSR
      • Feb 2020 - Feb 2022

      Contributing towards excellence in internal communications (IC), the inflight magazine and CSR activities pan India. Working collaboratively with management and other business stakeholders to boost internal and external brand value and culture. Implemented 20+ programs in FY 21 for employee engagement across mailers/newsletters, in-person activities and social media Contributing towards excellence in internal communications (IC), the inflight magazine and CSR activities pan India. Working collaboratively with management and other business stakeholders to boost internal and external brand value and culture. Implemented 20+ programs in FY 21 for employee engagement across mailers/newsletters, in-person activities and social media

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • New Media Coordinator
      • Jan 2018 - Jan 2020

      Helped develop and execute the organization's comprehensive marketing strategy in India & the US. Cultivated relationships with multiple marketing partners for annual fund-raising campaigns. Led Public Relations for continuous brand building and awareness. About Miracle Foundation India Miracle Foundation India brings life-changing care to the world’s orphans. Our mission is simple. We stand for orphaned children and help them thrive in real-time. We’ve created a… Show more Helped develop and execute the organization's comprehensive marketing strategy in India & the US. Cultivated relationships with multiple marketing partners for annual fund-raising campaigns. Led Public Relations for continuous brand building and awareness. About Miracle Foundation India Miracle Foundation India brings life-changing care to the world’s orphans. Our mission is simple. We stand for orphaned children and help them thrive in real-time. We’ve created a measurable, repeatable, and systematic method to ensure that orphans are educated, fed, loved, and safe. At the same time, we explore every avenue to reunite them with their parents or relatives, when possible. Our method: —Guides leaders to resettle children with a caring, responsible relative or family—and help them stay together —Ensures organizations meet the United Nations Rights of the Child and rise to international standards —Transitions orphanages into Centers for Excellence where children thrive until they successfully move into family care Our goal is for every child to live in a loving family; to become a healthy, happy, self-sustaining person—and experience a real sense of belonging. Show less Helped develop and execute the organization's comprehensive marketing strategy in India & the US. Cultivated relationships with multiple marketing partners for annual fund-raising campaigns. Led Public Relations for continuous brand building and awareness. About Miracle Foundation India Miracle Foundation India brings life-changing care to the world’s orphans. Our mission is simple. We stand for orphaned children and help them thrive in real-time. We’ve created a… Show more Helped develop and execute the organization's comprehensive marketing strategy in India & the US. Cultivated relationships with multiple marketing partners for annual fund-raising campaigns. Led Public Relations for continuous brand building and awareness. About Miracle Foundation India Miracle Foundation India brings life-changing care to the world’s orphans. Our mission is simple. We stand for orphaned children and help them thrive in real-time. We’ve created a measurable, repeatable, and systematic method to ensure that orphans are educated, fed, loved, and safe. At the same time, we explore every avenue to reunite them with their parents or relatives, when possible. Our method: —Guides leaders to resettle children with a caring, responsible relative or family—and help them stay together —Ensures organizations meet the United Nations Rights of the Child and rise to international standards —Transitions orphanages into Centers for Excellence where children thrive until they successfully move into family care Our goal is for every child to live in a loving family; to become a healthy, happy, self-sustaining person—and experience a real sense of belonging. Show less

    • India
    • Non-profit Organizations
    • 1 - 100 Employee
    • Communications Specialist
      • Nov 2016 - Nov 2017

      Managed awareness and outreach programs (digital and print media) on work done and causes supported by Concern India; resulted in acquiring new corporate sponsors and increased funding Managed awareness and outreach programs (digital and print media) on work done and causes supported by Concern India; resulted in acquiring new corporate sponsors and increased funding

    • India
    • Technology, Information and Internet
    • 700 & Above Employee
    • Senior Content Associate
      • Dec 2014 - May 2016

      Pune & Bengaluru: City Content Lead covering 4800 & 9300 restaurants respectively. Managed a team of 4 Data Collectors & 1 Content Associate. Executed and Supervised Web Management tasks in terms of Sourcing, Curating & Updating information for restaurants in the two cities resulting in a magnified control of quality. Product Management: Worked with the Product Team to optimize user experience, trends & examine cross channel analysis to enhance growth strategies around… Show more Pune & Bengaluru: City Content Lead covering 4800 & 9300 restaurants respectively. Managed a team of 4 Data Collectors & 1 Content Associate. Executed and Supervised Web Management tasks in terms of Sourcing, Curating & Updating information for restaurants in the two cities resulting in a magnified control of quality. Product Management: Worked with the Product Team to optimize user experience, trends & examine cross channel analysis to enhance growth strategies around users interface & better marketing opportunities for restaurant owners. Sales Training: Continuous on the job training for the city sales teams (SMs, KAMs, ASMs) wrt product layout & its changes and ensuring adherence to company guidelines while making a sales pitch. User Retention: Working with the neutrality team in terms of user queries, evaluation of content suggestions & feedback, fraud reviewers, legalities & product updates. Show less Pune & Bengaluru: City Content Lead covering 4800 & 9300 restaurants respectively. Managed a team of 4 Data Collectors & 1 Content Associate. Executed and Supervised Web Management tasks in terms of Sourcing, Curating & Updating information for restaurants in the two cities resulting in a magnified control of quality. Product Management: Worked with the Product Team to optimize user experience, trends & examine cross channel analysis to enhance growth strategies around… Show more Pune & Bengaluru: City Content Lead covering 4800 & 9300 restaurants respectively. Managed a team of 4 Data Collectors & 1 Content Associate. Executed and Supervised Web Management tasks in terms of Sourcing, Curating & Updating information for restaurants in the two cities resulting in a magnified control of quality. Product Management: Worked with the Product Team to optimize user experience, trends & examine cross channel analysis to enhance growth strategies around users interface & better marketing opportunities for restaurant owners. Sales Training: Continuous on the job training for the city sales teams (SMs, KAMs, ASMs) wrt product layout & its changes and ensuring adherence to company guidelines while making a sales pitch. User Retention: Working with the neutrality team in terms of user queries, evaluation of content suggestions & feedback, fraud reviewers, legalities & product updates. Show less

    • India
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Content Analyst
      • Jun 2014 - Nov 2014

    • India
    • Book and Periodical Publishing
    • 200 - 300 Employee
    • Student Internship
      • Nov 2013 - Dec 2013

    • United States
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Internship
      • May 2013 - Jun 2013

    • Student Internship
      • May 2012 - Jun 2012

    • Content Writer
      • Oct 2011 - Feb 2012

    • India
    • Non-profit Organizations
    • 700 & Above Employee
    • Student Internship
      • Nov 2011 - Dec 2011

Education

  • Symbiosis Centre for Media & Communication (SCMC)
    Bachelors in Media Studies, Communication, Journalism, and Related Programs
    2011 - 2014
  • Kendriya Vidyalaya IIT Powai
    12th, Commerce with maths
    2009 - 2011

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