Experience

Tmax A&C

• South Korea
• IT Services and IT Consulting
• 1 - 100 Employee

• Product Manager

  • Jul 2022 - Present

  South Korea



Cheesberry Studio

• Founder & Designer

  • Feb 2021 - Jan 2022

  Toronto, Ontario, Canada - Clearly communicated design revisions with customers to create the most satisfying customized product for each user. - Promoted business via social media to generate leads and maximize brand identity. - Studied the market to determine the recent trends and to capitalize on emerging opportunities. - Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Sep 2018 - Oct 2020

  Toronto, Canada Area - Built up close relationships with customers by interacting with every one of them and consistently asking and adapting their feedbacks - Worked with other partners as a team in fast-paced environments. - Trained new partners on store procedures, corporate branding, and the best customer connection.



Sun Life Financial of Canada (UK)

• United Kingdom
• Financial Services
• 200 - 300 Employee

• Administrative Assistant

  • Feb 2016 - Jun 2016

  Toronto, Ontario, Canada - Planned and hosted Canada Pension Plan Information Seminar for the existing clients. - Created presentation slides for CPP Info seminar in both English and Korean along with the presentation script for the speaker including expected Q&A’s.



EJ Plus Academy

• English Teacher

  • May 2014 - Aug 2014

  Seoul, South Korea - Taught four classes of 5 to 15 students ranging from kindergarten to adults. - Created course materials such as visual aids, board games, flashcards, as well as chapter review tests and monthly exams. - Performed monthly consultations with parents or students on individual progress and plans.