Karen Palma
Data Services Director at Institutional Real Estate, Inc.- Claim this Profile
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Bio
Experience
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Institutional Real Estate, Inc.
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United States
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Book and Periodical Publishing
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1 - 100 Employee
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Data Services Director
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Oct 2015 - Present
Supervises all projects and daily operations of the Data Services department • Coordinates over 40 investment guides and special reports every year featuring institutional investments on real estate and infrastructure funds • Manages major investor and investment manager surveys with over 5,000 contacts • Administers efficient strategies in accomplishing response rate goals consistently Directs the company’s online database with reliable data monitoring and maintenance • Maintains over 20,000 various record types • Oversees technical functionalities and development • Provides database demonstrations to clients • Presents the database at major conferences • Engages in selling the database to prospective subscribers Builds and develops client relationships within the institutional investment community • Prepares data requests to clients and figures out alternatives to enhance customer satisfaction • Attends various industry events to represent the company and its services • Cultivates consistent reliability to enhance contact lists Performs as Salesforce administrator by creating and customizing fields and reports • Motivated myself to self-educate in order to improve our procedures • Competently builds automated reports to get rid of manual processes Show less
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