Experience

Loup Logistics

• United States
• Truck Transportation
• 1 - 100 Employee

• Manager I - Intermodal Operations

  • Nov 2020 - Present

  • Develop teams responsible for monitoring customers' shipments and ensuring delivery as committed (JIT). Measure and evaluate customer specific shipments and develop implementation of Interline Service Management policies and strategies• Implement problem solving and corrective action for those shipments that are in jeopardy of missing their commitments and, when necessary, lead the process to change the transportation network to better meet the requirements of our customers• Manage the interline service plans based upon customer requirements to grow revenue and improve profitability and utilization of company assets• Develop and implement ways to reduce cost to Loup, and assist in achieving or exceeding profit and revenue objectives for specific commodities or customers• Lead projects established by Loup's strategic plan, including assigned budgets• Create new business and new products in conjunction with Loup staff. This entails being on the leading edge of developing products that add value to the customer and provide the railroad with a sustainable, competitive advantage

• Manager II - Mexico Carrier Relations

  • Mar 2018 - Nov 2020

• Senior Logistics Cordinator

  • Mar 2017 - Mar 2018

• Logistics Coordinator

  • Apr 2016 - Mar 2017

• Bilingual Logistics Service Representative

  • Mar 2015 - Apr 2016



Bellevue University

• United States
• Higher Education
• 700 & Above Employee

• Admissions Counselor

  • Apr 2013 - Mar 2015

  • Recruit and enroll students into Bellevue University’s courses and programs • Use effective enrollment management sales techniques • Provide excellent customer service• Contact prospective students • Conduct advisory sessions via telephone or in personal to ensure prospects needs are met• Coordinate with offices handling financial aid, transcript and application processing • Manage student accounts to assure that students encounter streamlined and user-friendly processes in pursuing and completing a Bellevue University degree• Achieve measurable enrollment goals and objectives

• CSR - Scholarships and Grants

  • May 2012 - May 2013

  • Answer questions and communicate with students, parents, staff and other customers• Serve as point of contact for issues within STARS Online System• Maintain and input scholarships/information into STARS Online system• Verify student information via CS and WebNow• Calculate scholarship budgets for every awarding period• Assist in meetings with potential donors• Maintain information on awarded scholarships/students; notify Financial Aid for disbursements• Assist with selecting and awarding students; send notification letter awards/denials• Identify/research new scholarship opportunities and upload into system• Create/maintain scholarship display area in OneStop area

• Administrative Assistant-Student Worker- Enrollment Management & Student Finance

  • Feb 2009 - May 2012



LatPro Studios

• Outreach Specialist-Intern

  • Dec 2011 - May 2012

  • Oversaw efforts to market organization; organized and maintained client database• Reached out to community organizations to promote services and establish relationships• Quoted service prices, answered questions and provided exceptional customer service