Karen Osgood

Organizational Development Manager at AGIA
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Contact Information
us****@****om
(386) 825-5501
Location
Santa Barbara, California, United States, US

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Karen has been instrumental in helping me shape my career. Over the years she has held so many helpful training sessions as well as one-on-one sessions with me and others on my team. She has an amazing amount of strength, dedication and loyalty to her job and making sure that everyone feels good about what they are doing. I can’t begin to express my gratitude and appreciation for her taking the time to really make sure I have (as well as others) understood concepts-she is an expert at so many things. She has been my go-to for Project Management, Franklin Covey courses, extended learning and has been my business coach for many years. She truly cares about everyone she works with and is just a bright guiding light always. She is a tremendous source for knowledge and her sunny disposition is infectious.

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Credentials

  • Professional Certified Coach (PCC)
    International Coaching Federation
    Sep, 2011
    - Oct, 2024
  • ICF Professional Certified Coach (PCC)
    International Coach Federation (ICF)
    Apr, 2015
    - Oct, 2024

Experience

    • United States
    • Insurance
    • 100 - 200 Employee
    • Organizational Development Manager
      • Apr 2006 - Present

      Proven success in design, development, and deployment of coaching solutions, which includes leadership development, change and project management, performance management, onboarding, internal coaching, and talent improvement solutions. Conceptualized and brought to fruition an Organizational Development (OD) department for a national organization establishing a corporate competency model, job descriptions for 350 positions, and sourced and launched a talent and learning management… Show more Proven success in design, development, and deployment of coaching solutions, which includes leadership development, change and project management, performance management, onboarding, internal coaching, and talent improvement solutions. Conceptualized and brought to fruition an Organizational Development (OD) department for a national organization establishing a corporate competency model, job descriptions for 350 positions, and sourced and launched a talent and learning management system (LMS). Designed and engaged a multi-tiered development program to identify high potentials, grow leaders and associates, and provided appropriate development plans for all business units to ensure balanced investment in the corporate training budget. Extensive experience designing, authoring, and facilitating corporate training classes for all levels of an organization. Notable facilitated courseware includes Franklin Covey, DDI, Wilson Learning, Ken Blanchard, and Microsoft Corporation

    • Lead, Org Dev Specialist
      • 2006 - 2011

      Brought on board as a Corporate Trainer and quickly moved into the role of sole OD Specialist and Coach. Spearhead activities, projects, corporate training, and serve as coaching subject matter expert (SME) for leaders and associates throughout the organization. Collaborate with Human Resources (HR) leaders in the development and implementation of leadership education and management development programs. Direct and administer the internal Talent Management, Learning Management… Show more Brought on board as a Corporate Trainer and quickly moved into the role of sole OD Specialist and Coach. Spearhead activities, projects, corporate training, and serve as coaching subject matter expert (SME) for leaders and associates throughout the organization. Collaborate with Human Resources (HR) leaders in the development and implementation of leadership education and management development programs. Direct and administer the internal Talent Management, Learning Management solutions, and associate training initiatives.  As Leader of the OD department, reduced internal and external training cost by $40,000 annually. • Took over administration of the LMS and Talent Management Systems. Researched and implemented new systems. • Reengineered and launched the onboarding process, which increased completion rate by 20%. • Designed, facilitated, and orchestrated a leadership development certification program for all levels of leadership. • At the COO’s request, accelerated associate training date by 4 weeks to accommodate workforce reduction. Successfully created and deployed a survey, scheduled out-of-state training, composed training content, and materials in 10 days. Constructed, developed, and championed a Change Management methodology and process to utilize and apply consistent processes for projects, software, and corporate initiatives. Implemented change management methodology and toolset across corporation to leverage human capital, increase understanding, and optimize productivity. • Successfully delivered HR roles and responsibilities for 350 different positions, designed organizational competency model, and established policies, procedures, and best practices for OD. • Developed and implemented a Leadership Development program, created career paths and job families, introduced coaching programs for all leaders and associates, built an onboarding process that improved retention, and conducted new-hire program training.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Communication Instructor
      • Jun 1996 - Present

      Joined the part-time staff to provide lectures on materials and utilized lab environment for on-hands learning. Develop syllabi, schedules, activities, tests, and select text books.  Produced numerous instructional designs for computer applications, operating systems, communication skills, and leadership development.  Sought out to construct and teach adult education classes in computer software and hardware. Coordinate schedules for 100+ computer training courses… Show more Joined the part-time staff to provide lectures on materials and utilized lab environment for on-hands learning. Develop syllabi, schedules, activities, tests, and select text books.  Produced numerous instructional designs for computer applications, operating systems, communication skills, and leadership development.  Sought out to construct and teach adult education classes in computer software and hardware. Coordinate schedules for 100+ computer training courses offered 4 times a year. Assist with new employee hiring and orientations, plan and present bi-yearly employee in-service meetings, and secure substitute teachers.  Tapped to teach software training classes at the Santa Barbara County Employees’ University, revising 5 training manuals for software courses. Show less Joined the part-time staff to provide lectures on materials and utilized lab environment for on-hands learning. Develop syllabi, schedules, activities, tests, and select text books.  Produced numerous instructional designs for computer applications, operating systems, communication skills, and leadership development.  Sought out to construct and teach adult education classes in computer software and hardware. Coordinate schedules for 100+ computer training courses… Show more Joined the part-time staff to provide lectures on materials and utilized lab environment for on-hands learning. Develop syllabi, schedules, activities, tests, and select text books.  Produced numerous instructional designs for computer applications, operating systems, communication skills, and leadership development.  Sought out to construct and teach adult education classes in computer software and hardware. Coordinate schedules for 100+ computer training courses offered 4 times a year. Assist with new employee hiring and orientations, plan and present bi-yearly employee in-service meetings, and secure substitute teachers.  Tapped to teach software training classes at the Santa Barbara County Employees’ University, revising 5 training manuals for software courses. Show less

Education

  • iPEC
    Certified Professional Coach, ELI - Master Practioner, Certified Coach
    2010 - 2011
  • CSUN
    Master of Arts (M.A.), Communiation Studies
    2004 - 2006
  • UCSB
    Bachelor of Arts (B.A.), Communication Studies

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