Karen Noelia Mitma Pastrana
Auxiliar administrativo at Embryotools S.L.- Claim this Profile
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Spanish Native or bilingual proficiency
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English Full professional proficiency
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French Elementary proficiency
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German Full professional proficiency
Topline Score
Bio
Sandra V.
Estudie con Karen la Diplomatura de Turismo y con toda seguridad puedo decir que trabaja bien en equipo e individualmente, es responsable, atenta a los detalles. Trabajamos juntas en algunos proyectos y el resultado fue excelente. Sin duda alguna daria un gran valor a cualquier compañia.
Sandra V.
Estudie con Karen la Diplomatura de Turismo y con toda seguridad puedo decir que trabaja bien en equipo e individualmente, es responsable, atenta a los detalles. Trabajamos juntas en algunos proyectos y el resultado fue excelente. Sin duda alguna daria un gran valor a cualquier compañia.
Sandra V.
Estudie con Karen la Diplomatura de Turismo y con toda seguridad puedo decir que trabaja bien en equipo e individualmente, es responsable, atenta a los detalles. Trabajamos juntas en algunos proyectos y el resultado fue excelente. Sin duda alguna daria un gran valor a cualquier compañia.
Sandra V.
Estudie con Karen la Diplomatura de Turismo y con toda seguridad puedo decir que trabaja bien en equipo e individualmente, es responsable, atenta a los detalles. Trabajamos juntas en algunos proyectos y el resultado fue excelente. Sin duda alguna daria un gran valor a cualquier compañia.
Experience
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Embryotools S.L.
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Spain
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Biotechnology Research
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1 - 100 Employee
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Auxiliar administrativo
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Jun 2023 - Present
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KML Druck Service GmbH Berlin
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Berlín, Alemania
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Administration and Accounting Department
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2021 - 2022
• Customer history management and database update • Attention to customer in German and English • Management of invoices of suppliers and customers • Registration of accounting entries with Lexware • Updating and development of our Product Catalog • Customer history management and database update • Attention to customer in German and English • Management of invoices of suppliers and customers • Registration of accounting entries with Lexware • Updating and development of our Product Catalog
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All in hostel Berlin
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Berlin Area, Germany
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Back office Agent
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2018 - 2019
• Market study and analysis of the services • Distribution of tasks (Cleaning and laundry staff) • Making of tourist Routes and sales of tourist Packages • Balancing and cash management at the reception • Market study and analysis of the services • Distribution of tasks (Cleaning and laundry staff) • Making of tourist Routes and sales of tourist Packages • Balancing and cash management at the reception
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Citi seeightseeing Berlin
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Berlín, Alemania
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Guide Tours-selling tickets
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2017 - 2018
• Sale of tourist routes, balance of accounts, issuance and collection of tourist tickets • Guided tour both in English and Spanish of the different tourist routes, customer service, management and resolution of complaints • Sale of tourist routes, balance of accounts, issuance and collection of tourist tickets • Guided tour both in English and Spanish of the different tourist routes, customer service, management and resolution of complaints
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Hotel Madanis
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Spain
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Hospitality
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1 - 100 Employee
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Front Desk Receptionist
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2014 - 2016
Telephone support and reservations management. Check in and Check out for customers. Resolve customer needs and issues. Support in Restaurant-Hotel. Telephone support and reservations management. Check in and Check out for customers. Resolve customer needs and issues. Support in Restaurant-Hotel.
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Practice Secretariat
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Jun 2011 - Jun 2012
• Data entry into databases, receiving calls in Spanish and English, filtering messages and emails, running Power Point presentations • Conference Room Preparation • Guided tour of clients to the company • Data entry into databases, receiving calls in Spanish and English, filtering messages and emails, running Power Point presentations • Conference Room Preparation • Guided tour of clients to the company
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Menzies Aviation
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United Kingdom
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Airlines and Aviation
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700 & Above Employee
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Agent of check in
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Feb 2011 - Jun 2011
- Checking in people for Low Cost airlines including Ryanair and Easyjet and others regular airlines Finnair. - Attention in Check-In and boarding pass. - Assitance to the passenger in case of delaying or cancelled flights. - Checking in people for Low Cost airlines including Ryanair and Easyjet and others regular airlines Finnair. - Attention in Check-In and boarding pass. - Assitance to the passenger in case of delaying or cancelled flights.
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Education
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Master D
Actividades de gestión administrativa, Administración y gestión de empresas, general -
Wipa GmbH Berlin
Fachkraft Büromanagement -
CETT_UB Tourism & Hospitality, Education/Research
Master Oficial de Dirección Hotelera y de Restauracion, Hotel/Motel Administration/Management -
Universidad Autónoma de Madrid
Diploma of Tourism Administration