Karen Noelia Mitma Pastrana

Auxiliar administrativo at Embryotools S.L.
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
L'Hospitalet de Llobregat, Catalonia, Spain, ES
Languages
  • Spanish Native or bilingual proficiency
  • English Full professional proficiency
  • French Elementary proficiency
  • German Full professional proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 1 ratings
  • (1)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Sandra V.

Estudie con Karen la Diplomatura de Turismo y con toda seguridad puedo decir que trabaja bien en equipo e individualmente, es responsable, atenta a los detalles. Trabajamos juntas en algunos proyectos y el resultado fue excelente. Sin duda alguna daria un gran valor a cualquier compañia.

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • Spain
    • Biotechnology Research
    • 1 - 100 Employee
    • Auxiliar administrativo
      • Jun 2023 - Present

    • Administration and Accounting Department
      • 2021 - 2022

      • Customer history management and database update • Attention to customer in German and English • Management of invoices of suppliers and customers • Registration of accounting entries with Lexware • Updating and development of our Product Catalog • Customer history management and database update • Attention to customer in German and English • Management of invoices of suppliers and customers • Registration of accounting entries with Lexware • Updating and development of our Product Catalog

  • All in hostel Berlin
    • Berlin Area, Germany
    • Back office Agent
      • 2018 - 2019

      • Market study and analysis of the services • Distribution of tasks (Cleaning and laundry staff) • Making of tourist Routes and sales of tourist Packages • Balancing and cash management at the reception • Market study and analysis of the services • Distribution of tasks (Cleaning and laundry staff) • Making of tourist Routes and sales of tourist Packages • Balancing and cash management at the reception

  • Citi seeightseeing Berlin
    • Berlín, Alemania
    • Guide Tours-selling tickets
      • 2017 - 2018

      • Sale of tourist routes, balance of accounts, issuance and collection of tourist tickets • Guided tour both in English and Spanish of the different tourist routes, customer service, management and resolution of complaints • Sale of tourist routes, balance of accounts, issuance and collection of tourist tickets • Guided tour both in English and Spanish of the different tourist routes, customer service, management and resolution of complaints

    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Receptionist
      • 2014 - 2016

      Telephone support and reservations management. Check in and Check out for customers. Resolve customer needs and issues. Support in Restaurant-Hotel. Telephone support and reservations management. Check in and Check out for customers. Resolve customer needs and issues. Support in Restaurant-Hotel.

    • Practice Secretariat
      • Jun 2011 - Jun 2012

      • Data entry into databases, receiving calls in Spanish and English, filtering messages and emails, running Power Point presentations • Conference Room Preparation • Guided tour of clients to the company • Data entry into databases, receiving calls in Spanish and English, filtering messages and emails, running Power Point presentations • Conference Room Preparation • Guided tour of clients to the company

    • United Kingdom
    • Airlines and Aviation
    • 700 & Above Employee
    • Agent of check in
      • Feb 2011 - Jun 2011

      - Checking in people for Low Cost airlines including Ryanair and Easyjet and others regular airlines Finnair. - Attention in Check-In and boarding pass. - Assitance to the passenger in case of delaying or cancelled flights. - Checking in people for Low Cost airlines including Ryanair and Easyjet and others regular airlines Finnair. - Attention in Check-In and boarding pass. - Assitance to the passenger in case of delaying or cancelled flights.

Education

  • Master D
    Actividades de gestión administrativa, Administración y gestión de empresas, general
    2021 - 2022
  • Wipa GmbH Berlin
    Fachkraft Büromanagement
    2021 - 2022
  • CETT_UB Tourism & Hospitality, Education/Research
    Master Oficial de Dirección Hotelera y de Restauracion, Hotel/Motel Administration/Management
    2013 - 2015
  • Universidad Autónoma de Madrid
    Diploma of Tourism Administration
    2006 - 2011

Community

You need to have a working account to view this content. Click here to join now