Karen Merrill
Application Systems Analyst II at Enterprise Bank (Enterprise Bancorp)- Claim this Profile
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Bio
Andrea Eichhorn
Karen is one of the most organized and "can do" people I have ever met. When presented with a challenge she will use her intelligence and tenacity to find and execute a viable solution. She blends this with a genuine care and concern for others. I would gladly work with Karen again.
Pamela Chipman
Karen is a very customer focused individual, it was a pleasure to work with her. She is tremendously talented and versatile, I highly recommend Karen to any company looking to find an employee who is as focused on getting any task done accurately and timely. She provided me with many valuable insights that assisted me with a wholeistic view into many projects we collaborated on together.
Andrea Eichhorn
Karen is one of the most organized and "can do" people I have ever met. When presented with a challenge she will use her intelligence and tenacity to find and execute a viable solution. She blends this with a genuine care and concern for others. I would gladly work with Karen again.
Pamela Chipman
Karen is a very customer focused individual, it was a pleasure to work with her. She is tremendously talented and versatile, I highly recommend Karen to any company looking to find an employee who is as focused on getting any task done accurately and timely. She provided me with many valuable insights that assisted me with a wholeistic view into many projects we collaborated on together.
Andrea Eichhorn
Karen is one of the most organized and "can do" people I have ever met. When presented with a challenge she will use her intelligence and tenacity to find and execute a viable solution. She blends this with a genuine care and concern for others. I would gladly work with Karen again.
Pamela Chipman
Karen is a very customer focused individual, it was a pleasure to work with her. She is tremendously talented and versatile, I highly recommend Karen to any company looking to find an employee who is as focused on getting any task done accurately and timely. She provided me with many valuable insights that assisted me with a wholeistic view into many projects we collaborated on together.
Andrea Eichhorn
Karen is one of the most organized and "can do" people I have ever met. When presented with a challenge she will use her intelligence and tenacity to find and execute a viable solution. She blends this with a genuine care and concern for others. I would gladly work with Karen again.
Pamela Chipman
Karen is a very customer focused individual, it was a pleasure to work with her. She is tremendously talented and versatile, I highly recommend Karen to any company looking to find an employee who is as focused on getting any task done accurately and timely. She provided me with many valuable insights that assisted me with a wholeistic view into many projects we collaborated on together.
Experience
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Enterprise Bank (Enterprise Bancorp)
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United States
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Banking
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300 - 400 Employee
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Application Systems Analyst II
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Jul 2018 - Present
In depth breadth of knowledge of the applications in the bank’s environment and serves as a liaison between an assigned business area and the Application Engineers in Information Services. Provides application functionality research services, works with an embedded business analyst or a business area subject matter expert to document business/functionality requirements to a level acceptable to hand off to an Application Engineer for building/configuration. * Maintains detailed knowledge of the functionality of applications for their supported business areas and works with the business area to take advantage of this functionality. * Maintains an awareness of patches/new releases and reviews documentation to determine if new functionality will assist the business area. * Collaborates with the business area and the Application Systems Engineer to help implement new functionality that will assist the business area. * Understands interdependencies of applications within the environment to anticipate the impact of changes to the applications used by the business area(s). * Understands the data for applications used by a department and can assist the department with data questions. * Understands the testing resources available for department level applications and can assist embedded business analysts/SMEs with end user test design * Maintains an awareness of the bankwide applications in use within the organization such as the bank’s database reporting system, document management systems, Intranet, CRM and core banking system in order to provide recommendations to a supported business area embedded business analyst or SME for an identified business function. * Assist the business area with more advanced reporting needs, document management needs, form and workflow needs or can interface with the Application Systems Engineer or vendor for more in-depth expertise. Show less
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Partners HealthCare
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United States
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Hospitals and Health Care
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Applications Analyst II
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Jul 2016 - Jun 2018
Member of the team supporting financial, budgeting, and analytic systems used at multiple Partners institutions (including hospitals and affiliates). Work as a team player under the guidance of the Hyperion Team Lead, working closely with users and acting as a liaison between the business areas and IT. Support end users, work individually and with other developers to develop rules and scripts, test software, analyze and reconcile data, meet with end-users to define their needs, and system administration related to the annual budget roll-out. Show less
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Avid Technology
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United Kingdom
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Business Intelligence Senior Analyst
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Nov 2000 - Jun 2016
Single point of contact for ~400 global users of the Cognos applications in all capacities. Provide assistance to Finance, Sales, Marketing, Business Operations, and Product Management for financial reporting. Liaise with business users to define processes and data to transfer financial information from SAP and other source systems to Cognos. Work with Finance and Supply & Technology groups to segue to the Cognos application for the Sales-Inventory Operations Planning (SIOP) process. -Interact with global business users on a daily basis to ensure all data is reconciled between the ERP system and business intelligence solutions for all corporate financial reporting. -Research and deliver solutions where discrepancies in data or values are found. -Provide training, testing, and security; analysis and preparation of appropriate OLAP model design in reporting applications. -Project manager for any enhancements or changes to SAP database extracts or the target OLAP cubes that will directly affect business reporting and analysis. -Manage multiple daily update procedures of corporate BI solutions that combine SAP financial data with non-SAP data using integration and OLAP cube-building tools from the Dimensional Insight suite and SQL server database. These solutions allow finance, marketing, and sales operations to analyze data from a single and trusted source in a fast and efficient manner. -Gather and analyze requirements from all levels of the business to enhance or create new BI reporting solutions. -Write technical and functional specifications based on business requirements and implement solutions. -Document all technical instructions for department tasks. -Provide Sarbanes-Oxley documentation and testing on all projects and transports, as well as auditing on an as-needed basis. Show less
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Third Party Billing Processor
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Jan 1992 - Jan 1996
Created a database for patient records and designed all office forms. Prepared, submitted, and recorded all billable services. Created a database for patient records and designed all office forms. Prepared, submitted, and recorded all billable services.
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Answering Service Operator
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Jan 1994 - Jan 1995
Processed urgent medical care information utilizing computerized database system. Trained new operators. Efficiently satisfied client requests while processing a high volume of calls. Offered promotion to supervisor after 6 months of Processed urgent medical care information utilizing computerized database system. Trained new operators. Efficiently satisfied client requests while processing a high volume of calls. Offered promotion to supervisor after 6 months of
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Taco Bell
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United States
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Restaurants
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700 & Above Employee
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Administrative Assistant/Accounts Payable Clerk
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Jan 1987 - Jan 1991
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Education
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UMass Lowell
BS, Business Administration; Management and IS, Minor in Nutrition