Karen Melkomyan

Product Manager at InoWise Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Yerevan, Armenia, AM

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Hayk Karapetyan

It has been an honor to work with Karen and I highly recommend you as a project manager. Karen's dedication to the project, attention to detail, and ability to bring out the best in the team has been truly remarkable.

Ani Kutuzov, MBA

I had a pleasure to work with Karen for 6 months in 2018, when he has joined Philip Morris Armenia as an intern in Digital Team. He demonstrated himself as a fast learner and a reliable team member. Within 6 months of his internship, he became a great support in digital projects and were able to demonstrate loyalty and engagement. As well as I appreciated his courage to share his point of view in order to receive better results for digital campaigns. Based on internship results he was offered to stay within the company and continue his career as one to one communication executive. I truly believe that with skill set that Karen owns, he can be valuable asset for any team he joins.

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Credentials

  • PostgreSQL Essential Training
    LinkedIn
    Nov, 2022
    - Sep, 2024
  • Relational Databases Essential Training
    LinkedIn
    Nov, 2022
    - Sep, 2024
  • Become a Product Manager
    LinkedIn
    Oct, 2022
    - Sep, 2024
  • SQL Essential Training
    LinkedIn
    Oct, 2022
    - Sep, 2024
  • Serving Customers Using Social Media
    LinkedIn
    Apr, 2019
    - Sep, 2024
  • The fundamentals of Digital Marketing
    Google
    Jan, 2019
    - Sep, 2024
  • Study of the U.S. Institutes for Student Leaders
    U.S. Department of State
    Jul, 2015
    - Sep, 2024
  • EFSET English Certificate 76/100 (C2/Proficient)
    EF Standard English Test (EF SET)

Experience

  • InoWise Systems
    • Armenia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Product Manager
      • Mar 2021 - Present

      The product was a CRM system for dental clinics.• Determine product needs through customer feedback• Worked closely with Product Owners to facilitate product backlog prioritization and roadmap creation• Recommend product development scope based on current market needs and competition• Collaborate with the dev team to make sure the product vision is clear and technically feasible• Communicate with stakeholders and keep them in the process and report to the core stakeholders about the milestones and key events • Work with different size teams with different frameworks Show less

    • Product/Project Manager
      • Sep 2019 - Mar 2021

  • S-PRO
    • Switzerland
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Project Manager
      • Dec 2021 - May 2023

      Main responsibilities • Manage the development team • Manage daily scrum activities • Make sure project is delivered within time and budget • Manage client expectations • Coordinate the work with the design team and QA team • Kepp the communication with 3rd party integration services • Do API research for integrations Main responsibilities • Manage the development team • Manage daily scrum activities • Make sure project is delivered within time and budget • Manage client expectations • Coordinate the work with the design team and QA team • Kepp the communication with 3rd party integration services • Do API research for integrations

  • Flux Technologies
    • Armenia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Project Manager
      • Mar 2021 - Nov 2021
  • Philip Morris International
    • Switzerland
    • Tobacco Manufacturing
    • 700 & Above Employee
    • Product Manager - CRM system
      • Jan 2020 - Aug 2020

      Projects• CRM system development and maintenance• New business feature collection, prioritization and development• Project base infrastructural adaptations

    • Product Manager - Digital Customer Care tools
      • Jan 2019 - Dec 2019

      • Planning and deploying digital customer care tools• Monitoring and managing agents in digital customer care team• Strategy planning for future improvements for customer care

    • Intern
      • Jul 2018 - Dec 2018

      Intern in the digital marketing team.Projects I was involved in:• 1-2-1 communication through Email, Viber, and SMS• Social media activities• Offline event organization• Website development• SEO of the website

  • SAMKON LLC
    • United States
    • Farming
    • 1 - 100 Employee
    • Marketing and Brand Manager
      • Nov 2017 - Mar 2019

      Main responsibilities: • Create a long-lasting partnership with suppliers • Participate in trade shows and networking events to add contacts to the network • Research new markets as opportunities for export Aside from that, I worked on a creation of a new brand of vodka. The result of my cooperation with "Samcon" LLC is Armat Vodka - https://armatdrinks.am/ Main responsibilities: • Create a long-lasting partnership with suppliers • Participate in trade shows and networking events to add contacts to the network • Research new markets as opportunities for export Aside from that, I worked on a creation of a new brand of vodka. The result of my cooperation with "Samcon" LLC is Armat Vodka - https://armatdrinks.am/

  • American University of Armenia
    • Armenia
    • Higher Education
    • 200 - 300 Employee
    • Teaching Assistant
      • Sep 2017 - Dec 2018

      I was helping the instructor on coordination of the classes, homework, exams and office hours. Courses I have worked on: • Integrated Marketing Communications • Brand Management • Consumer Behavior I was helping the instructor on coordination of the classes, homework, exams and office hours. Courses I have worked on: • Integrated Marketing Communications • Brand Management • Consumer Behavior

  • European Youth Parliament (EYP)
    • Germany
    • Education Administration Programs
    • 100 - 200 Employee
    • Project Manager
      • Dec 2014 - Jun 2015

      IEFA 2015 Main responsibilities: • Brainstorm, plan and supervise the implementation of events • Organize the accomodation and participation of 300+ participants from 23 countries • Work with 50 volunteer on daily bases • Find partners for the event • Plan the logistics of the event IEFA 2015 Main responsibilities: • Brainstorm, plan and supervise the implementation of events • Organize the accomodation and participation of 300+ participants from 23 countries • Work with 50 volunteer on daily bases • Find partners for the event • Plan the logistics of the event

Education

  • American University of Armenia
    Bachelor’s Degree, Marketing/Marketing Management, General
    2013 - 2017
  • Quantum college
    High School, Economics
    2009 - 2012

Community

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