Experience

San Luis Personnel Services

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Office Support Specialist

  • Sep 2019 - Dec 2019

  Assigned to the San Luis Obispo County Integrated Waste Management Authority (IWMA) to provide support for the Executive Director and Program Director. Answered and assisted callers from the public and government agencies, coordinated meetings, prepared Board and Executive Committee meeting packets, took and transcribed minutes for the Executive Committee meetings, reconcile hazardous materials disposal and drop off reports, assisted with bid review of RFP for annual audit contract, composed and typed correspondence, filing, project tracking, any other duties as requested. Office equipment used: Microsoft based programs (Word, Excel, Publisher), Adobe, Outlook for email and calendars, fax and copy machine, typewriter. Typing speed: 75 words per minute. Show less



City of Riverside Fire Department

• Sr. Administrative Assistant - Retired

  • Jun 2006 - Sep 2018

  Worked directly for the Fire Chief. Composed and typed correspondence, tracked projects, maintained appointment calendars for the Fire Chief and Deputy Chiefs, attended various meetings (with and on behalf of the Fire Chief), took and transcribed minutes, maintained department SOPs, maintained personnel and internal investigation files, and made travel arrangements. Managed phone calls from citizens, departmental personnel, and city department heads. Coordinated several department events a year. Served on the executive committee for the department’s Strategic Plan and was a lead member of our Accreditation team. Supervised a Senior Office Specialist (mid-level clerical support for the department). Provided additional clerical support for other chief officers as needed. Office equipment used: Microsoft based programs (Word, Excel, Access, and Publisher); Outlook for email and calendars; transcriber, fax machine, copy machine, typewriter. Typing speed: 78 words per minute. Show less



City of Riverside Police Department

• Administrative Assistant

  • May 2004 - Jun 2006

  Worked directly for the Deputy Chief of Police – Field Operations and as additional support staff for the Chief of Police. Answered phone calls from citizens, department personnel and city department heads. Composed and typed correspondence, tracked projects, maintained the appointment calendar for the Deputy Chief, attended various meetings, took and transcribed minutes, made travel arrangements, greeted visitors, and assisted staff in the Attorney General’s Compliance Task Force. Office equipment used: Microsoft based programs (Word, Excel, Access and Publisher); Groupwise email system; transcriber, fax machine, copy machine, typewriter. Typing speed: 78 words per minute. Show less



Flexsteel Industries Inc.

• United States
• Furniture and Home Furnishings Manufacturing
• 300 - 400 Employee

• Executive Secretary

  • Feb 2002 - Jan 2004

  Secretary to the Sr. Vice President of Vehicle Seating (Sr. VP), and the General Manager (GM) of the Riverside plant. Transcribed, composed and typed correspondence for the Sr. VP, GM, Plant Manager, QC Manager, RV Sales Department and Residential Furniture Salesmen with much of the correspondence being confidential in nature. Maintained appointment calendars and suspense files for the Sr. VP, GM and Plant Manager. Made travel arrangements for the Sr. VP, GM, Plant Manager, and other management or supervision as required. Created and maintained various documents, logs and charts which allowed plant executives to manage the business including price quotes for major RV and other RV sales quotations, Quality Control, Repairs and plant efficiency. Assisted the Accounting Department, Purchasing Department, Residential Sales and as back up Sales Secretary as needed. Show less



City of Riverside Police/Fire Departments

• Public Safety Dispatch

  • Nov 1990 - Nov 2001

  Positions rotated during shift that included answering and processing 9-1-1 and non-emergency calls for service, working as a dispatcher for either police or fire, back up channel dispatcher who ran persons and vehicles for wants/warrants/current status. Communications Training Officer (CTO) on all positions in the center. This included teaching about the position, training the proper procedures, daily/weekly reviews, review and update the training manual. Part of the transition/training team when a new Computer Aided Dispatch System was installed. Acted as Lead Supervisor in absence of a Supervising Public Safety Dispatch. Represented the position during recruitment events. Show less



CG Engineering (Civil Engineering Firm)

• Secretary

  • Feb 1990 - Nov 1990

  Primary answering point for eight Civil Engineers and their support staff. Type technical correspondence from recordings, update boilerplates for assessment districts for two contract cities; check in blueprints for plan checking. Filing, mailing, assist walk in clients. Business was sold several years ago. Primary answering point for eight Civil Engineers and their support staff. Type technical correspondence from recordings, update boilerplates for assessment districts for two contract cities; check in blueprints for plan checking. Filing, mailing, assist walk in clients. Business was sold several years ago.

• Supervising Public Safety Dispatcher (9-1-1)

  • Apr 1982 - Jun 1989

  Floor supervisor in a combined police/fire dispatch center, supervising from 4-8 dispatchers. Monitored radio/phone traffic, answered questions, investigated complaints (against dispatchers), managed scheduling and overtime schedule, wrote annual performance evaluations, maintained GIS, and assisted with the review and update of policies and training manual. As needed would cover/assist with phones and as a dispatcher. Floor supervisor in a combined police/fire dispatch center, supervising from 4-8 dispatchers. Monitored radio/phone traffic, answered questions, investigated complaints (against dispatchers), managed scheduling and overtime schedule, wrote annual performance evaluations, maintained GIS, and assisted with the review and update of policies and training manual. As needed would cover/assist with phones and as a dispatcher.