Karen Lindley

VP Global Operations & Customer Success at Discuss.io
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Contact Information
us****@****om
(386) 825-5501
Location
New Orleans, Louisiana, United States, US
Skills

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Bio

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Experience

  • Discuss
    • United States
    • Market Research
    • 1 - 100 Employee
    • VP Global Operations & Customer Success
      • Jan 2016 - Present

      Built a global team of 50+ members who operate remotely in 9 different countries. Staff includes, project managers and customer service support representatives. Works directly with Biz Development and Research Solutions teams for new client acquisition as well as ongoing account management. Direct contact with clients before during and after project completion. Able to handle client contract and budget negotiations leading to lower costs across key KPI’s.

Education

  • Central Michigan University
    B.S. in Business Administration, Marketing
    1981 - 1985

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