Assistant Quality Assurance Manager

• Jul 2022 - Present

1. Hazard Analysis of New Risks -Conduct hazard analysis and develop monitoring plan for new risks emerged from regulatory change or food safety news Achievement: -Developed monitoring plan for Ethylene Oxide (ETO); -Developed monitoring plan for radioactive substances in seafood ingredients; -Coordinated the study of PFAS in ingredients and final products; -Modified prepacked sachet raw materials traceability system2. Policy and Procedure Standardization Develop standardized policy and procedure to ensure local procedures align with company standards and international food safety standardsAchievements: -Developed and Implemented Product Self-Claim Assessment Procedure-Developed and Implemented Raw Material Supplier Risk Assessment and On-site Audit Checklist 3. Technical Inquiry Handling -Facilitate inquiry handling process through digitalization-Develop training materials for users of the new online platformAchievements: -Coordinated with Digital Innovation Team and developed online platform for inquiries handling-Cooperate with Hong Kong General Chamber of Commerce to arrange Free Sales Certificate and Health Certificate apostille for Southern American Customer (e.g. Colombia, Jamaica, Costa Rica etc.) Show less

Senior Quality Assurance Supervisor

• Apr 2021 - Jul 2022

1. Product Certificate Management -Conduct feasibility assessment with relevant stakeholders and external parties upon receival of Product Certificate request from marketing -Ensure application can be completed swiftly Achievements: Completed Vegan Society Trademark Application for Vegan Sauce, Premium Light Soy Sauce, Premium Dark Soy Sauce 2. Sensory Evaluation -Cooperate with RnD and arrange sensory evaluation when there is change in raw materials -Conduct regular training and assessment for sensory evaluation panel3. Technical Inquiry Handling-Manage Inquiries Team to ensure professional, timely and accurate response are provided to internal and external customers (i.e. consumers, industrial/food services customer) -Response to government inquiries related to custom clearance issue, develop subsequent corrective actions with relevant stakeholders Show less

Quality Assurance Supervisor

• Oct 2019 - Apr 2021

1. Technical Inquiry Handling-Provide professional, timely and accurate response to internal and external customers (i.e. consumers, industrial/food services customer) 2. Maintenance of Food Safety Management System (FSMS)-Develop and implement new procedure to comply with BRC Global Food Safety Standards-Coordinate and participate in internal and external audits (ISO9001, ISO14001, ISO22000, HACCP and BRC)Achievement: Successful transition to BRC Global Food Safety Standard3. Crisis Management of COVID-19-Assemble crisis management team and develop contingency plan against COVID-19 Show less

Assistant Quality Assurance Supervisor

• Aug 2017 - Oct 2019

1. Quality Control-Responsible for daily operation of quality assurance department, including incoming material inspection, online inspection, lab testing and routine GMP audit2. Maintenance of Food Safety Management System (FSMS)-Develop and maintain documentation control relevant to FSMS-Provide regular GMP training to operation and QA staff

Management Trainee (Quality Assurance)

• Aug 2016 - Aug 2017