Karen Laughlin
Professional Services Manager at LAVA Technology Services- Claim this Profile
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Bio
Brian Krisukas
I’ve worked with Karen for the past thirteen years in providing service to our largest Enterprise Clientele. Karen is hard working and dedicated both to the customer needs and the needs of her peers. I could always rest assured that if she were dealing with my customer’s billing or service issue, that it would be resolved without delay and with extreme precision. Undoubtedly, Karen will serve as a valuable asset to any service based organization.
Karen D.
Karen Laughlin is amazing! Karen has been instrumental in the management of our customers’ needs. She is a highly skilled listener, tactical and gets results quickly. She collaborates extremely well across all departments and delivers exceptional results to both her internal and external customers. Phenomenal asset to any organization.
Brian Krisukas
I’ve worked with Karen for the past thirteen years in providing service to our largest Enterprise Clientele. Karen is hard working and dedicated both to the customer needs and the needs of her peers. I could always rest assured that if she were dealing with my customer’s billing or service issue, that it would be resolved without delay and with extreme precision. Undoubtedly, Karen will serve as a valuable asset to any service based organization.
Karen D.
Karen Laughlin is amazing! Karen has been instrumental in the management of our customers’ needs. She is a highly skilled listener, tactical and gets results quickly. She collaborates extremely well across all departments and delivers exceptional results to both her internal and external customers. Phenomenal asset to any organization.
Brian Krisukas
I’ve worked with Karen for the past thirteen years in providing service to our largest Enterprise Clientele. Karen is hard working and dedicated both to the customer needs and the needs of her peers. I could always rest assured that if she were dealing with my customer’s billing or service issue, that it would be resolved without delay and with extreme precision. Undoubtedly, Karen will serve as a valuable asset to any service based organization.
Karen D.
Karen Laughlin is amazing! Karen has been instrumental in the management of our customers’ needs. She is a highly skilled listener, tactical and gets results quickly. She collaborates extremely well across all departments and delivers exceptional results to both her internal and external customers. Phenomenal asset to any organization.
Brian Krisukas
I’ve worked with Karen for the past thirteen years in providing service to our largest Enterprise Clientele. Karen is hard working and dedicated both to the customer needs and the needs of her peers. I could always rest assured that if she were dealing with my customer’s billing or service issue, that it would be resolved without delay and with extreme precision. Undoubtedly, Karen will serve as a valuable asset to any service based organization.
Karen D.
Karen Laughlin is amazing! Karen has been instrumental in the management of our customers’ needs. She is a highly skilled listener, tactical and gets results quickly. She collaborates extremely well across all departments and delivers exceptional results to both her internal and external customers. Phenomenal asset to any organization.
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Experience
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LAVA Technology Services
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Professional Services Manager
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Mar 2023 - Present
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Spectrotel
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United States
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Telecommunications
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100 - 200 Employee
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Premier Accounts Manager
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Jul 2020 - Mar 2023
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Elite Account Manager
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May 2019 - Feb 2020
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Manager of Enterprise Billing Solutions
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Jun 2008 - May 2019
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Sr. Total Solutions Manager
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Aug 2001 - Jun 2008
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Product Manager, Local Service
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May 1998 - Sep 2001
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Sr. Account Representative
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Aug 1991 - May 1998
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Education
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West Virginia University
Bachelor of Science