Karen Ladwig, CPXP
Patient Experience Manager at Cleveland Clinic Martin Health- Claim this Profile
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Topline Score
Bio
Cheryl Wieber
Karen is a thoughtful professional who focuses on creating the type of patient experience that she would want for her own family. Karen’s service recovery methods demonstrate her attention to a 360 service optimization.
Donna Murphy
Karen is a dynamic and dedicated marketing and patient experience professional. She has the capacity to absorb new information and perform complex tasks with great success. Karen has proven herself to be both a strong leader and a curious and determined collaborator. Her commitment to excellence and compassion and caring for others are exemplary. She's a joy to work with and a tremendous asset to Martin Health System!
Cheryl Wieber
Karen is a thoughtful professional who focuses on creating the type of patient experience that she would want for her own family. Karen’s service recovery methods demonstrate her attention to a 360 service optimization.
Donna Murphy
Karen is a dynamic and dedicated marketing and patient experience professional. She has the capacity to absorb new information and perform complex tasks with great success. Karen has proven herself to be both a strong leader and a curious and determined collaborator. Her commitment to excellence and compassion and caring for others are exemplary. She's a joy to work with and a tremendous asset to Martin Health System!
Cheryl Wieber
Karen is a thoughtful professional who focuses on creating the type of patient experience that she would want for her own family. Karen’s service recovery methods demonstrate her attention to a 360 service optimization.
Donna Murphy
Karen is a dynamic and dedicated marketing and patient experience professional. She has the capacity to absorb new information and perform complex tasks with great success. Karen has proven herself to be both a strong leader and a curious and determined collaborator. Her commitment to excellence and compassion and caring for others are exemplary. She's a joy to work with and a tremendous asset to Martin Health System!
Cheryl Wieber
Karen is a thoughtful professional who focuses on creating the type of patient experience that she would want for her own family. Karen’s service recovery methods demonstrate her attention to a 360 service optimization.
Donna Murphy
Karen is a dynamic and dedicated marketing and patient experience professional. She has the capacity to absorb new information and perform complex tasks with great success. Karen has proven herself to be both a strong leader and a curious and determined collaborator. Her commitment to excellence and compassion and caring for others are exemplary. She's a joy to work with and a tremendous asset to Martin Health System!
Experience
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Cleveland Clinic Martin Health
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United States
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Hospitals and Health Care
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300 - 400 Employee
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Patient Experience Manager
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Jan 2019 - Present
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Patient Experience Manager
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Jul 2015 - Present
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