Site Manager

• Apr 2022 - Present

Administrative

• Feb 2021 - Mar 2022

Procurement

• Dec 2020 - Feb 2021

• Dec 2012 - Feb 2021

• Jan 2015 - Dec 2020

Overseeing implementation of new ERP (Spectrum) system, Payroll and Human Resources, Materials & Sub-contracting purchasing, A/P, procedures

• Nov 2012 - Jan 2015

Job cost labor, process payroll including direct deposit. Maintain employee 'banked-time' and employee loans. Job cost and process payment of employee purchases, maintain vehicle mileage logs. Purchase and expedite materials for projects. Process payables and job cost materials to projects. Cost inventory. Report to VP of Finance. Extensively use SAGE accounting software (formerly Simply Accounting).

Administrative Contract for Purchasing and Payroll

• Oct 2011 - Nov 2012

As a contract employee, process employee payroll and expenses, contractor payables. Procure materials and services for both technical and civil projects. As a contract employee, process employee payroll and expenses, contractor payables. Procure materials and services for both technical and civil projects.

Project / Service Coordinator

• Mar 2010 - Sep 2011

Answered service calls from customers for both warranty and non-warranty issues. Performed basic troubleshooting over the phone and scheduled technicians to attend site as required. Handled all functions related to returned materials from issuance of RMA numbers, receipt of units, vendor consultation, and return to customer as required. Answered service calls from customers for both warranty and non-warranty issues. Performed basic troubleshooting over the phone and scheduled technicians to attend site as required. Handled all functions related to returned materials from issuance of RMA numbers, receipt of units, vendor consultation, and return to customer as required.

Customer Service Representative

• Mar 2004 - Sep 2009

Coordinated customers' product through five phases of remanufacturing process Worked with multiple internal stakeholders to determine salvage requirements Approved job costs, finalized file for invoicing Recommended services to potential customers, advised repair feasibility Resolved customer differences to preserve ongoing relationships Teamed with other departments to ensure organizational goals were met Assisted with weekend inventory counts and investigated discrepancies when requested Show less

• Feb 2001 - Sep 2003

Handled service requests and inquiries from customers Scheduled technicians (maintained a 90% rate of direct labor) Quoted, sold and scheduled repair work, ordered parts and supplies Quoted inspection services, prepared files to invoicing Worked with management to attain sales forecast and projections Trained; for ERP (Enterprise Resource Planning) program

• Jan 2000 - Feb 2001

Managed, from implementation, the Western Canada Region Parts centre in Edmonton ­ including BC to Manitoba and the Territories. Answered parts inquiries, prepared quotations, sold parts and product (regularly achieved sales targets). Maintained inventories ­ product received to and shipped from local stock, received to local stock, ordered from vendors. Established sales forecasts with management. Show less

• Jan 1996 - Dec 1999

Managed all accounting functions at the western region level using custom software including invoicing, payables, and month end reporting. Directed Vancouver office administration, trained administration personnel for both accounting functions and customer reporting functions. Travelled regularly to Vancouver to oversee operations and to Burlington for meetings and training. Collected receivables (meeting and exceeding company targets for 58 days outstanding). Moved from Calgary to Edmonton when an Edmonton company was acquired. Aided all aspects of the transition including training, inventory and accounting implementation. Show less