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5.0

/5.0
/ Based on 2 ratings
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Valerie Sheehan (Morkert)

Karen Jones worked under my direct supervision at Antron Engineering & Machine for a period eight years in a Customer Service/Production Planning role. Her knowledge of the production process and attention to detail made her an outstanding asset to Antron. Karen was always looking for process improvements and very receptive to new methods in our ever changing industry. She would be an asset to any employer and I recommend her for any position she pursues.

Diane G.

Karen was my main contact at one of my suppliers for many years. She has always put forth a customer first attitude in all my dealings with her. She is honest, and upfront, which as a buyer, I expect my vendors to be. If she does not have the answer for you, she follows up immediatly with any infomation needed. I would recommend Karen as a strong Planner / Scheduler to anyone who has the opportunity to work with her.

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Credentials

  • ISO Internal auditor
    -

Experience

    • Stockroom/Office Support
      • Apr 2015 - Present

      - Receiving deliveries, verifying product and quantities against Purchase Orders, stocking shelves.- Use Quickbooks to maintain customer/consumer orders. receive payments. - Use Prestashop program to maintain online orders through our website. - Inspecting glasses for any defects in frame or lens. Repair if applicable. - Picking, packing and shipping customer orders using FedEx, UPS and USPS.- Maintain stockroom and work environment in clean and neat order. Replenish boxes and shipping materials as needed.- Assist office staff, answer phones, help customers. Show less

    • Customer Service
      • Apr 2015 - Present

    • Customer Service
      • Apr 2015 - Present

    • Delivery Driver/Customer Service
      • May 2014 - Apr 2015

      Deliver Customer orders in a timely fashion with a smile. Take orders on the phone and wait on customers at counter. Help others where needed. We have some frequent customers. The food is absolutely delicious and i'm not just saying that because I work there. I was a customer first. Carnivores offers DINE IN, TAKE OUT, DELIVERY and CATERING. You can visit their facebook page for more info. Delivery or Pickup Call 508-478-4227 http://www.carnivoresbbq.com/ Deliver Customer orders in a timely fashion with a smile. Take orders on the phone and wait on customers at counter. Help others where needed. We have some frequent customers. The food is absolutely delicious and i'm not just saying that because I work there. I was a customer first. Carnivores offers DINE IN, TAKE OUT, DELIVERY and CATERING. You can visit their facebook page for more info. Delivery or Pickup Call 508-478-4227 http://www.carnivoresbbq.com/

    • Office Support
      • Dec 2013 - Feb 2014

      •Office support, Customer Service, entered customer orders, answered calls, filed records, placed purchase orders, re-quoted quotes. MRP with JOBBOSS •Office support, Customer Service, entered customer orders, answered calls, filed records, placed purchase orders, re-quoted quotes. MRP with JOBBOSS

    • United States
    • Retail
    • 100 - 200 Employee
    • Seasonal Order Picker
      • Sep 2013 - Dec 2013

      -pick orders received from the call center -pick orders in a timely manner to meet a 100% or better. -looked up items in catalog if not tagged to find item number, and label to put in location -Used an automated voice scanning device that gave us the info to what bin to put product in, loc and description -pick orders received from the call center -pick orders in a timely manner to meet a 100% or better. -looked up items in catalog if not tagged to find item number, and label to put in location -Used an automated voice scanning device that gave us the info to what bin to put product in, loc and description

    • United States
    • Government Administration
    • 700 & Above Employee
    • Rural Carrier Associate
      • Feb 2013 - Jul 2013

      Part time/backup mail woman . Case 1st, 2nd and 3rd class mail based on address and verifying last name matched with address. Marked parcels and accountables with colored plaques so out on the road it is easy to identify that address has a parcel. Loaded LLV and delivered mail. Part time/backup mail woman . Case 1st, 2nd and 3rd class mail based on address and verifying last name matched with address. Marked parcels and accountables with colored plaques so out on the road it is easy to identify that address has a parcel. Loaded LLV and delivered mail.

    • United States
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Assembler/Customer Service/Production Planner
      • Aug 2004 - Apr 2012

      >>>2005-2012 Directly interacted with customers and vendors over the phone, also email to provide information regarding quotes, sstatus of order's. **negotiated with customers to provide them with the best pricing*** entered customer orders and build to stock jobs based on customer purchase order details***using JOB BOSS reviewed machine time and availability**coordinated with supervisors if orders are urgent.**identified and resolved customer problems, expedited RMA's when required**planned production runs based on allocations and re-order points, also based on KANBAN orders placed by customers to obtain best pricing***assisted documentation in ECO processing**Provided customers with open order reports and comments of status. *** ISO internal auditor Show less

    • Holiday Casual
      • Dec 2005 - Dec 2007

      Broke down skids delivered by tractor trailers from all over the US and sorted packages based on zip codes/zones. If package was damaged had to determine if salvageable or needed to be turned into a manager for decision. Broke down skids delivered by tractor trailers from all over the US and sorted packages based on zip codes/zones. If package was damaged had to determine if salvageable or needed to be turned into a manager for decision.

    • Material Picker/ Planner
      • May 2000 - Mar 2006

      >>>>Picked Parts for assembly** operated forklift/cherry picker**picked customer orders based on MRP**performed daily cycle counts and physical inventory**If unavailable had to review why. >>>>Entered assembly jobs based on MRP generated reports**verified stock and if none reviewed why and if part is a make or buy item. ***attended weekly ECO/MCO meetings and updated all applicable changes to BOMS and also checked revision levels on prints contacted vendor if applicable. >>>>Other Responsibilities Participated in an inventory control team to obtain 99% accuracy and to eliminate physical inventory and only do cycle counts and we as a team was successful. As company came to a close I assisted other departments in their daily duties. Those included entering, invoicing and closing of customer orders, order entry, shipping domestic and international packages, receiving packages, and assembling and kitting of parts. Show less

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Stockroom
      • 1990 - 1996

Education

  • Hopedale Jr Sr High
    business, 12th
    1980 - 1986

Community

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