Experience

OPTO International, Inc.

• United States
• Retail
• 1 - 100 Employee

• Order Processing Administrator

  • 2023 - Present

  Opto International provides clients with custom modular displays for retail stores. I'm responsible for reviewing and accurately entering orders in Opto's ERP system, receiving and reviewing booked-to-order quotes, and ensuring the accuracy of purchase orders with exceptional time management and attention to detail. I process orders quickly with attachments of production PDFs, installation drawings, and related documentation effectively meeting ship date requirements. Opto International provides clients with custom modular displays for retail stores. I'm responsible for reviewing and accurately entering orders in Opto's ERP system, receiving and reviewing booked-to-order quotes, and ensuring the accuracy of purchase orders with exceptional time management and attention to detail. I process orders quickly with attachments of production PDFs, installation drawings, and related documentation effectively meeting ship date requirements.



Veterinary Team Solutions

• United States
• Veterinary
• 1 - 100 Employee

• Executive Administrative Assistant

  • 2020 - 2022

  Veterinary Team Solutions is a consulting company providing veterinary clinics with the support and restructuring needed to improve efficiency. I provided executive support to the CEO with all assignments including all calendaring, presentation creating, and travel arrangements utilizing effective communication. I also accurately transcribed data via alphanumeric typing for dozens of complex manuals and time sheets every month, utilizing MS Office, Excel, and PowerPoint. I identified errors and discrepancies through proofreading and cross-checking multiple sources, and I prioritized and executed all tasks with superior attention to detail and organization. Accomplishments: • Achieved 99% accuracy through proofreading, research, and verification, receiving constant praise from the CEO. • Increased workflow efficiency by 30% through efficient time management and process improvement initiatives. Show less



PaperBlast Co.

• United States
• Manufacturing
• 1 - 100 Employee

• Office Manager

  • 2016 - 2020

  PaperBlast creates custom wall banners, canvas prints, invitations, and more. I managed daily operations of the entire office and spearheaded data entry for dozens of complex and custom orders daily across three major websites using, 10-key, Adobe Creative Suite, and alphanumeric typing. I resolved issues and ensured all duties were completed by shift end. I also managed a team of six in a high-volume setting, providing ongoing training and coaching to optimize productivity. Accomplishments: • Consistently processed most orders per day and increased Amazon orders by 50% through rapid completion. • Boosted Amazon, eBay, and PaperBlast orders 300% by coordinating with print technicians to balance demand and optimize workflow during the fast-paced holiday season. • Saved $1K in monthly returns by reducing outgoing errors by 80% through high-volume proofreading for artwork. • Achieved a 98% customer satisfaction rating for four years across three websites by achieving 99% accuracy. • Improved productivity by 50% and reduced errors by 70% by developing and implementing an error reduction system outlining best practices. • Earned four commendations and one promotion in six months by consistently exceeding benchmarks and optimizing workflows. Show less



Centennial Bindery

• Office Manager

  • 2010 - 2016

  Centennial Bindery staples, inserts, folds, packages, or cuts paper products for their customers. I managed daily operations to ensure consistent output. I also performed data entry for invoices and bills of lading on large cross-country shipments with consummate accuracy. Accomplishments: • Increased shipment efficiency by 33% by utilizing Excel, A S400, and 10-Key to update databases and streamline data entry processes. • Managed sensitive information for 20 customers daily, ensuring strict confidentiality by always following privacy procedures. • Saved over 15 hours weekly by overhauling document filling and shipping procedures. • Maintained 99% accuracy on orders by following best practices to reduce errors. Show less