Experience

AFFLINK | A PFG Company

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Strategic Account Coordinator-New Business

  • 2005 - Present

   Assist with new business Prepare proposals Set up and conduct conference calls for distributors  Set up and conduct conference calls for customers Train distributors and customers on new accounts via the phone and via computer Web Ex Transition new business to maintence teams Assist with the set up of customer service and billing of new accounts

• Strategic Account Launch Specialist

  • 2003 - 2005

   Train new customer on web ordering Assist sales rep with adding items to the contract Set up web shopping carts Provide reports to sales managers and customers Backup customer service

• Customer Service Representative

  • 1998 - 2003

   Take and process orders for national accounts Answer multiple phone lines Solve varies problems with national account customers and distributors Responsible for keeping correct time card Experience with various office machines including computers, faxes, copiers, etc Handle updates on national accounts such as notifying the locations of specific changes such as changes in distributors, pricing, or order forms Must keep accurate records of phone conversations and various problems which arise Handle customer and distributor complaints Work with varies other departments Run numerous reports such as history reports, open purchase order reports, location lists, etc…Perform other duties assigned by supervisor Add and delete locations when needed for customer service and other departments Enter purchase orders directly from invoices when needed Check for correct pricing and quantities on orders for both customers and distributors Full time of 40 hours per week Show less



Fazoli's

• United States
• Restaurants
• 700 & Above Employee

• Prep Cook

  • 1997 - 1998

   Prepare pastas, sauces, salads, breads, etc…daily as needed  Prepare orders for customers within a reasonable amount of time  Responsible for proper cleaning of equipment  Part-time hours of 30 hours per week  Prepare pastas, sauces, salads, breads, etc…daily as needed  Prepare orders for customers within a reasonable amount of time  Responsible for proper cleaning of equipment  Part-time hours of 30 hours per week



Kitchin's

• Starkville, MS

• Area Sales Manager

  • 1995 - 1997

   Daily deposits and daily/hourly change orders from the local bank  Handled insufficient checks  Supervised twelve employees in eleven departments within the retail store  Prepared for and assisted with the yearly inventory  Trained new employees in cash handling, merchandising, customer relations, and markups/markdowns of merchandise  Handled employee evaluations and raise recommendations  Assisted with the shipping and receiving of merchandise  Merchandising of new and old shipments of merchandise  Data entry  Prepared for weekly sales-newspaper ads, sign within the store and place merchandise on the proper sales racks  Full time 40-50 hours per week Show less



Popeyes Louisiana Kitchen

• United States
• Restaurants
• 700 & Above Employee

• Manager

  • 1994 - 1995

   Supervised as many as 20 employees in a 100 seated restaurant  Instructed new employees in money management, the propr food preparation techniques, and the correct cleaning procedures  Assisted the general manager with daily, weekly, and monthly inventory counts, nightly deposits, and minor accounting three times per day  Full time 50-70 hours per week  Supervised as many as 20 employees in a 100 seated restaurant  Instructed new employees in money management, the propr food preparation techniques, and the correct cleaning procedures  Assisted the general manager with daily, weekly, and monthly inventory counts, nightly deposits, and minor accounting three times per day  Full time 50-70 hours per week



SONIC Drive-In

• United States
• Restaurants
• 700 & Above Employee

• Cashier

  • 1993 - 1994

   Responsible for up to three hundred or more dollars per shift  Followed the proper food preparation techniques and cleaning procedures  Responsible for serving the customer with a quality product and good customer service  Part time of 35 hours per week  Responsible for up to three hundred or more dollars per shift  Followed the proper food preparation techniques and cleaning procedures  Responsible for serving the customer with a quality product and good customer service  Part time of 35 hours per week



Gooch's Deli

• Mississippi State, MS

• Student Supervisor

  • 1991 - 1992

   Opened and closed the store on weekends with at least two other student employees  Informed new employees of health department codes, rules and regulations, and cash management  Cash Deposits on weekends  Minor computer accounting  Opened and closed the store on weekends with at least two other student employees  Informed new employees of health department codes, rules and regulations, and cash management  Cash Deposits on weekends  Minor computer accounting