Conference Services Manager

• Jul 2021 - Present

Catering and Conference Services Manager

• Aug 2018 - Aug 2020

Four Seasons Hotel Singapore offers natural daylight, elegant, distraction-free event space, and meeting venues for gala banquets, private receptions, and meetings from 10 to 470 with option to select a menu from Michelin-star Jiang-Nan Chun Restaurant. Set above Singapore’s tree-lined Orchard Boulevard, the 7 light-filled event spaces offer a personality all their own. Four Seasons Hotel Singapore offers natural daylight, elegant, distraction-free event space, and meeting venues for gala banquets, private receptions, and meetings from 10 to 470 with option to select a menu from Michelin-star Jiang-Nan Chun Restaurant. Set above Singapore’s tree-lined Orchard Boulevard, the 7 light-filled event spaces offer a personality all their own.

Catering and Conference Service Manager

• Aug 2016 - Aug 2018

The only AAA 5 Diamonds Resort in Whistler (since 2007) + 5 Star Forbes Travel Guide (2016). With dramatic mountains as the backdrop, both the indoor and outdoor event venues' paired along with Four Seasons finest service will create a setting that will be remembered like no other. The only AAA 5 Diamonds Resort in Whistler (since 2007) + 5 Star Forbes Travel Guide (2016). With dramatic mountains as the backdrop, both the indoor and outdoor event venues' paired along with Four Seasons finest service will create a setting that will be remembered like no other.

Catering and Conference Service

• 2012 - 2016

Oversee Two Five Star Forbes, Five-Diamond AAA luxury resorts on the island of Lana’i Hawaii. Both resorts whether indoor or outdoor venues offer dramatic backdrops that are postcard-worthy with every angle. Four Seasons Resort Lana'i sets above the shimmering waters of Hulopoe Bay. A private seaside paradise unlike any other in Hawaii. Four Seasons Resort Lana'i, The Lodge at Koele is nestled in the lush rolling hills and endless cooked pine tree lines. A private mountain paradise with a plethora of land and sea activities. Lana'i is a perfect group event or private reception location, where you can have the best of both worlds all within the same visit. Show less

Catering Manager - Task Force

• Jun 2015 - Sep 2015

Restaurant Manager / Assistant Coordinator

• 2009 - 2012

● Responsible for coordination of up to 30 servers in high volume restaurant ● Responsible for Opening and Closing duties ● Assisting Management in daily duties and special projects ● Correspond with clients on daily inquiries and general office functions ● Assist onsite large, special and offsite catering ● Continue training of food and beverage knowledge to collaborate with chefs, bar manager and management to construct an event from initial conception to final production ● Help to create a positive experience for all clientele ● General experience in organization, guest relations and event planning Show less

Assistant Manager

• Aug 2008 - Sep 2009

● Opening Team ● Hands-on responsibilities in supervising all floor activities to ensure efficient service and providing best service to our clients ● Making sure all clients' needs and requests were fulfilled ● Maintaining excellent relationships with our clients for in restaurant request and off-site catering ● Responsible for training staff on policies and procedures, product knowledge and up-selling skills ● Responsible for staff schedules and vacations ● Performed quarterly appraisals for FOH staffs ● Responsible for communicating with clients regarding large parties and group reservations ● General understanding of P&L Accountability, Cost Control, and review of Daily Financial Reports Show less