Experience

Eglo Canada

• Quotation Specialist

  • Nov 2022 - Present

• Inside Sales & Customer Support

  • Jul 2009 - Nov 2022

  • Responsible for all customer accounts in the province of Quebec• Assist with onboarding of new accounts across Canada• Process orders and credits, resolve customer service and shipping issues and upsell whenever possible• Manage SAP system for product pricing, customer information, EDI system• Prepare quotations for sales and management teams• Prepare and analyze monthly and yearly sales reports for the management team• Prepare and analyze sales reports requested by the sales managers to help achieve the territory’s targets• Assist in completing sales projects including proposals and marketing• Participate in department meetings and take responsibility for sales improvement initiatives and other assigned action items• Identify areas of improvement in the company and assist in creating and implementing solutions• Coordinate events for in-office staff and customer visits of showroom • Back-up for immediate manager when she is away or on vacation Show less


RESCUE ALL DOGS
• Canada
• Fundraising
• 1 - 100 Employee
• Intake Manager

  • Nov 2018 - Present


Agence Ometz

• Canada
• Individual and Family Services
• 100 - 200 Employee

• Case Manager, Mental Health Department

  • Jan 2011 - Apr 2011

  • Counseling of clients and assistance with ADL and IDL skills • Coordinate group activities • Implement intervention programs • Counseling of clients and assistance with ADL and IDL skills • Coordinate group activities • Implement intervention programs



Cedarcrest Elementary School

• United States
• Education Management

• Special Care Counselor

  • Jan 2010 - Apr 2010

  • Conduct group activities with children with behavioral problems • Implement tools to facilitate educational skills of children with learning disabilities and ADHD • Conduct group activities with children with behavioral problems • Implement tools to facilitate educational skills of children with learning disabilities and ADHD



Future Shop

• Italy
• Information Technology & Services
• 1 - 100 Employee

• Sales Representative & Customer Service Specialist

  • Nov 2003 - Dec 2008

  • Sales and support representative in the Computer Department • Cashier and Customer Service Specialist • Promoted to head of customer service and staff training • Cash reconciliation and other financial responsibilities • Sales and support representative in the Computer Department • Cashier and Customer Service Specialist • Promoted to head of customer service and staff training • Cash reconciliation and other financial responsibilities



PSB BOISJOLI

• Canada
• Accounting
• 100 - 200 Employee

• Income Tax Preparer

  • Mar 2004 - Apr 2008

  • Responsible for preparing Personal Income Tax Returns (200 clients per season) • Liaison with government for all tax inquiries • Responsible for preparing Personal Income Tax Returns (200 clients per season) • Liaison with government for all tax inquiries