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Experience

    • Australia
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Administrative Assistant
      • Apr 2018 - Present
    • Australia
    • Appliances, Electrical, and Electronics Manufacturing
    • Administrative Coordinator
      • Oct 2017 - Present
    • Australia
    • Construction
    • Reception/Admin
      • May 2016 - Sep 2017

      Front Desk, meeting and greeting new customers booking procedures Front Desk, meeting and greeting new customers booking procedures

    • Advertising Services
    • 1 - 100 Employee
    • Comms Communicator
      • Mar 2012 - May 2016

      Morris International Pty Ltd Administration Officer, Mail and Call Centre Operations (Charities) • Create Campaigns in Automated Call Centre System, including uploading number ranges, customer ID’s, automated voice commands and campaign details • Update and maintain system data • Online Credit Card transaction processing • Train new staff on Mail procedures and Call Centre Operation • Customer Service Support for account queries, problem solving and real time payment transactions • Charities include: Cerebral Palsy, Alzheimer’s Queensland, Australia Queen, P.A.Research Hospital, Prince of Wales Hospital, Mater Prize Home, Diabetes Queensland and Team Kids Australia. Show less

    • Business Consulting and Services
    • Call Centre Operator
      • Jan 2009 - Feb 2012

      Administration Officer, National Call Centre, Hospital TV Services. • Reception Duties including receiving, screening and transferring incoming calls • Process calls from patients in over 60 hospitals Australia Wide requesting bedside TV services. to connect/disconnect (hold credit) hire TV’s or/and apply phone credit • Manage remote activation / deactivation of hospital TV services • Process credit card and other payment transactions • Trouble shooting and Problem solving Administration Officer, National Call Centre, Hospital TV Services. • Reception Duties including receiving, screening and transferring incoming calls • Process calls from patients in over 60 hospitals Australia Wide requesting bedside TV services. to connect/disconnect (hold credit) hire TV’s or/and apply phone credit • Manage remote activation / deactivation of hospital TV services • Process credit card and other payment transactions • Trouble shooting and Problem solving

    • United Kingdom
    • Construction
    • 1 - 100 Employee
    • P.A.
      • Jan 2002 - Jul 2005

      Customer Service / Personal Assistant to G.M. of Engineering • P.A. duties included organisation of meetings, agendas, minutes, travel, processing expenses and general office management • Engineering and Sales staff support including works order and sales order processing • Data entry and administration on SAP Management Software • Customer Relations including sales queries, order entry, payments, refunds and warranty inquiries. Customer Service / Personal Assistant to G.M. of Engineering • P.A. duties included organisation of meetings, agendas, minutes, travel, processing expenses and general office management • Engineering and Sales staff support including works order and sales order processing • Data entry and administration on SAP Management Software • Customer Relations including sales queries, order entry, payments, refunds and warranty inquiries.

Education

  • Buller High School, Westport, New Zealand
    sixth form certificate, English, Maths, Typing and Home Economics
  • Penrith Tafe NSW
    Cert lll Photography, Cert lll Photography

Community

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