Karen Hicks
Executive Assistant to CEO at MIS Solutions, Inc.- Claim this Profile
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Bio
Jason Brantley
Karen is a high-performing and engaged professional. She possesses strong administrative, organizing and analytical skills, and she couples those with a relentless focus on the needs of customers, partners and team members. It was a common sentiment among our managers in the field that Karen was the "glue" that held our team together, and her passion and capabilities played a key role in our success as we grew our business across the Southeast.
Fred Midkiff
Karen and I worked on marketing programs for the Southeast. She is very organized and can manage projects, along with any level of detail required. She is very pleasant to work with and dedicated to the task. I would recommend her to anybody and would welcome a call or email if there are questions. She is quite a catch.
Jason Brantley
Karen is a high-performing and engaged professional. She possesses strong administrative, organizing and analytical skills, and she couples those with a relentless focus on the needs of customers, partners and team members. It was a common sentiment among our managers in the field that Karen was the "glue" that held our team together, and her passion and capabilities played a key role in our success as we grew our business across the Southeast.
Fred Midkiff
Karen and I worked on marketing programs for the Southeast. She is very organized and can manage projects, along with any level of detail required. She is very pleasant to work with and dedicated to the task. I would recommend her to anybody and would welcome a call or email if there are questions. She is quite a catch.
Jason Brantley
Karen is a high-performing and engaged professional. She possesses strong administrative, organizing and analytical skills, and she couples those with a relentless focus on the needs of customers, partners and team members. It was a common sentiment among our managers in the field that Karen was the "glue" that held our team together, and her passion and capabilities played a key role in our success as we grew our business across the Southeast.
Fred Midkiff
Karen and I worked on marketing programs for the Southeast. She is very organized and can manage projects, along with any level of detail required. She is very pleasant to work with and dedicated to the task. I would recommend her to anybody and would welcome a call or email if there are questions. She is quite a catch.
Jason Brantley
Karen is a high-performing and engaged professional. She possesses strong administrative, organizing and analytical skills, and she couples those with a relentless focus on the needs of customers, partners and team members. It was a common sentiment among our managers in the field that Karen was the "glue" that held our team together, and her passion and capabilities played a key role in our success as we grew our business across the Southeast.
Fred Midkiff
Karen and I worked on marketing programs for the Southeast. She is very organized and can manage projects, along with any level of detail required. She is very pleasant to work with and dedicated to the task. I would recommend her to anybody and would welcome a call or email if there are questions. She is quite a catch.
Experience
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MIS Solutions, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Executive Assistant to CEO
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Jun 2018 - Present
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Rent.
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United States
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Software Development
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700 & Above Employee
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Executive Assistant
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Aug 2012 - Sep 2017
Supports the SVP and General Counsel, VP Sales Operations, and Chief of Staff providing all administrative support and organizing the various support functions into an effective and productive working environment. Interact with all levels of the corporate structure and field personnel and act as the central point of contact for all departments that report to the Executives. Improves efficiency by streamlining processes, eliminating redundancy and waste, and writing procedures. Supports the SVP and General Counsel, VP Sales Operations, and Chief of Staff providing all administrative support and organizing the various support functions into an effective and productive working environment. Interact with all levels of the corporate structure and field personnel and act as the central point of contact for all departments that report to the Executives. Improves efficiency by streamlining processes, eliminating redundancy and waste, and writing procedures.
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Georgia Medical Transportation, Inc
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Customer Relations Manager
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Oct 2009 - Jul 2012
For this small, privately owned non-emergency medical transportation company, reported to the owner/CEO. Increased market awareness and revenues by visiting prospective customers including skilled nursing facilities, rehabilitation centers and dialysis clinics. As a "Jill-of-all-trades" on the operation side of the business, served as Office Manager / Administrator to assure seamless business operations; established and nurtured relationships with customers and third-party business partners; served as compliance coordinator for state required certifications; screened potential employees and assist with preparing the payroll cycle. Private Pay revenues increased over 150%+. Implemented new policy and procedures in new South Carolina office. Developed private pay discharge policy for hospital market.
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John Deere
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United States
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Machinery Manufacturing
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700 & Above Employee
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Administrator, Sales & Tactical Marketing
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Apr 1985 - Sep 2009
Provided operational and administrative support for the Branch Manager and three Divisional Sales Managers covering a $1.2B revenue territory generated by 171 Dealers with 349 total locations. Managed calendars and travel arrangements, coordinated meetings and events including recreational activities, team building exercises, meals and awards programs. Partnered with administrative staff to assure smooth workflow regardless of absences or vacation.Monitored, tracked and provided tactical support to the Sales, Marketing and Product Managers to help them achieve the MBOs defined by the Branch Manager. Collaborated with Human Resources, Legal, Accounting, Aftermarket and Dealer Development departments to accomplish MBOs. Built and maintain databases and reports as needed by management.Maintained relationships and worked effectively with a wide network of internal and external contacts throughout the company and customer base to be able to resolve issues that may arise when managers are unavailable
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Community
