Experience

Gail Borden Public Library District

• United States
• Libraries
• 1 - 100 Employee

• Customer Relations Clerk

  • May 2021 - Present

  Provide assistance to library customers of all ages and ethnicities through material check-outs/check-ins, renewals, holds, financial transactions, and record-keeping. Greet customers and direct them to library materials and amenities. Answer questions about library offerings and services. Register customers for library cards, museum passes, and library events/classes/programs; process license plate renewals. Keep library materials organized, clean, and accessible. Provide assistance to library customers of all ages and ethnicities through material check-outs/check-ins, renewals, holds, financial transactions, and record-keeping. Greet customers and direct them to library materials and amenities. Answer questions about library offerings and services. Register customers for library cards, museum passes, and library events/classes/programs; process license plate renewals. Keep library materials organized, clean, and accessible.



Geneva Park District

• United States
• Recreational Facilities
• 1 - 100 Employee

• Marketing Coordinator

  • May 2016 - Apr 2020

  Planned and implemented all park district, program, and event marketing for an agency serving over 22,000 residents. This included promoting 3000+ classes, 20+ community events, and 11 recreational facilities. Designed associated marketing materials including quarterly brochures, flyers, newsletters (print and electronic), signs, banners, annual reports, and e-blasts. Designed and managed the agency's WordPress website. Managed the agency’s social media sites (Facebook and Instagram). Prepared press releases and online calendar listings. Developed marketing plans, promotional plans, and branding campaigns for the park district. Maintained the park district photo library. Show less



TriCity Family Services

• United States
• Mental Health Care
• 1 - 100 Employee

• Marketing Coordinator

  • Aug 2014 - May 2016

  Planned and implemented all agency, program, and event marketing for a nonprofit mental health counseling agency serving central Kane County. Designed associated materials including brochures, flyers, newsletters (print and electronic), annual reports, invitations, posters, direct mail pieces, e-blasts, and collateral items. Designed and managed the agency's WordPress website. Made presentations to the community about agency services and programs. Prepared press releases and online calendar listings. Developed marketing plans, promotional plans, and branding campaigns. Maintained the agency photo library. Show less



Creekside Printing

• United States
• Printing Services
• 1 - 100 Employee

• Graphic Designer

  • Jul 2013 - Aug 2014

  Provided design, typesetting, and prepress services to nonprofit and commercial clients at a full-service printing company. Projects included park district brochures, library and city newsletters, corporate manuals and calendars, and business ads. Additional responsibilities included collaborating with clients and keeping accurate documentation of project progress. Provided design, typesetting, and prepress services to nonprofit and commercial clients at a full-service printing company. Projects included park district brochures, library and city newsletters, corporate manuals and calendars, and business ads. Additional responsibilities included collaborating with clients and keeping accurate documentation of project progress.



Kaplan Family

• United States
• Investment Management

• Planned Career Break

  • Apr 1999 - Jun 2013

  Took a planned career break to focus on parenthood. • Expanded my breadth of experience through extensive volunteering (see Volunteer Experience Section for more details). • Updated my skills by earning Basic Vocational Specialist Certificates in Adobe Creative Suite and Web Design. Took a planned career break to focus on parenthood. • Expanded my breadth of experience through extensive volunteering (see Volunteer Experience Section for more details). • Updated my skills by earning Basic Vocational Specialist Certificates in Adobe Creative Suite and Web Design.



At Your Fingertips Organizing

• United States
• Consumer Services

• Owner / Organizer

  • Sep 2008 - Sep 2011

  Managed all aspects of a professional organizing business that provided clutter control and organizing services directly to residential customers. Managed all aspects of a professional organizing business that provided clutter control and organizing services directly to residential customers.



Borders Books & Music

• United States
• Retail
• 1 - 100 Employee

• Seasonal Associate

  • Oct 1999 - Jan 2000

  Greeted customers, answered questions, and assisted with the purchase of merchandise; stocked shelves and displays to promote sales; processed sales transactions involving cash and credit. Greeted customers, answered questions, and assisted with the purchase of merchandise; stocked shelves and displays to promote sales; processed sales transactions involving cash and credit.



Community Action Agency of South Central Michigan

• Director of Marketing and Fund Development

  • Sep 1997 - Mar 1999

  Planned and managed all marketing and fund development projects for a nonprofit human services organization serving four counties and having an $8.2 million budget. Wrote press releases and public service announcements, conducted radio interviews, and developed television commercials. Designed and managed the agency's website. Developed agency newsletters, brochures, flyers, promotional items, and annual reports. Coordinated annual fundraising events and direct-mail fundraising campaigns. Prepared successful proposals for CDBG, HOME, and FEMA grants. Show less



ICF Incorporated

• United States
• Government Administration

• Associate

  • Mar 1996 - Jun 1997

  Provided housing and community development expertise to nonprofit organizations and federal agencies as part of an international consulting firm. Planned and managed national conferences and workshops on housing and community development issues. Developed training courses, training manuals, and legislative fact sheets on federal housing regulations and programs. Managed contracts between ICF and the federal government. Provided housing and community development expertise to nonprofit organizations and federal agencies as part of an international consulting firm. Planned and managed national conferences and workshops on housing and community development issues. Developed training courses, training manuals, and legislative fact sheets on federal housing regulations and programs. Managed contracts between ICF and the federal government.



National Neighborhood Coalition

• Program Coordinator

  • Jan 1995 - Mar 1996

  Coordinated the information-sharing, advocacy, and fundraising activities of a national nonprofit organization dedicated to neighborhood improvement. Planned information forum meetings and fundraising receptions to raise awareness of neighborhood issues. Wrote newsletters and action alerts on federal policy and its impact on communities. Handled all accounts payable and receivable. Developed and managed member database. Conducted membership drives. Developed and implemented annual work and fundraising plans. Show less