Regional PA and Office Manager

• May 2021 - Present

Regional PA and Office Manager

• May 2021 - May 2021

Payroll and HR Administrator

• Sep 2019 - May 2021

Receptionist & Central Team Administrator

• Feb 2019 - Sep 2019

PA

• Aug 2018 - Jan 2019

Executive Assistant

• Apr 2016 - Jun 2018

Team Secretary

• Apr 2015 - Apr 2016

Providing general administrative support to the General Manager of the Children and Young People’s Services, including diary management, organizing meetings- preparing the agenda and disseminating the minutes. Daily duties range from fielding telephone calls, dealing with email correspondence. I am also part of the operational support team working closely with Locality Service Leads throughout the County providing a strategic platform to improve the communications and performance of the department. Show less

Senior Personal Assistant

• Jul 2011 - Mar 2015

Responsible for the diverse and complicated diary management and orchestration of complex national and international travel arrangements for the Global Operations, Production, Finance and Managing Directors following strict guidelines dictated by the American parent company. Pivotal role in planning and organising of major projects including annual Company Roadshow, Customer Conference in Scotland and various Social/Charity events. Duties also included: Fielding various communication approaches to the Directors via email, letters and telephone calls Minute taking and preparation of agendas and dissemination of actions Coordination and preparation of monthly and annual strategic and financial reports Negotiating best possible prices and packages from venues and suppliers for local, national and international meetings Interdepartmental liaison within the UK and Globally Maintenance of annual leave records and monthly staff achievement awards Organised and coordinated the Christmas social events for the Directors and the Christmas gifts for the children of the 500+ staff within the UK Show less

PA

• Mar 2004 - Jul 2011

Provided comprehensive operational, administrative and personal support to the satellite Director of a four county group within the healthcare industry. Duties incorporated: Office/diary management, Organization and coordination of a variety of events, meetings and travel, both locally and nationally Health and Safety, Fire Marshal/First Aid representative Minute taking and subsequent dissemination of information for action Maintenance of county website and newsletter Responsible for the management, personal development, training and efficient service provision of the admin team Volunteered to drive the marketing initiative within the county, contributing to a 50% reduction in under occupancy. Show less

Membership Secretary

• Dec 1998 - Sep 2003

Responsible for administration of membership information including: Protecting the integrity of confidential customer information, database maintenance and implementation of company policies relating to the collection of annual/monthly fees and arrears Liaison with the Sales team to develop and protect membership numbers Investigate and resolve customer complaints Supervise the membership team Duty management Responsible for administration of membership information including: Protecting the integrity of confidential customer information, database maintenance and implementation of company policies relating to the collection of annual/monthly fees and arrears Liaison with the Sales team to develop and protect membership numbers Investigate and resolve customer complaints Supervise the membership team Duty management