Karen Duque

Programme Manager at Flutter Entertainment Plc
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • Spanish Native or bilingual proficiency
  • English Full professional proficiency

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Credentials

  • Communicating for Influence and Impact
    University of Cambridge
    Dec, 2022
    - Nov, 2024
  • MSP Managing Successful Programmes (Foundation and Practitioner)
    The Knowledge Academy
    Jun, 2019
    - Nov, 2024
  • P3O® Certifications
    SPOCE Project Management Ltd.
    Jul, 2018
    - Nov, 2024
  • CMI Level 7 in Strategic Management and Leadership (QCF)
    Chartered Management Institute
    Jul, 2014
    - Nov, 2024
  • Prince 2
    -

Experience

    • Ireland
    • Entertainment Providers
    • 700 & Above Employee
    • Programme Manager
      • Apr 2022 - Present

    • United Kingdom
    • Architecture and Planning
    • 200 - 300 Employee
    • Senior Project Manager / Programme Manager
      • 2018 - Apr 2022

      • Leading large transformation programmes across the organisation, owning the responsibility of the end to end for multiple workstreams. • Responsible to bring structure to programmes to ensure the vision and deliverables are understood and avoid ambiguity among key stakeholders. • Ensuring the programmes are delivered with the right project management methodology. • Create the relevant programme plans taking into consideration the various workstreams deliverables. • Keep RAID log updated in order to clearly show cross dependencies, risks and issues for the overall programme.• Challenge business units on their assumptions of how they will successfully execute their plans for change and support them in the change process. Show less

    • Project Manager
      • Jan 2017 - Jan 2018

      • Effectively manage the delivery of projects and programmes within the Business Transformation Team and PMO to achieve programme and corporate objectives. This includes, successfully delivering the GDPR programme and an audit to all the organisational products and services. • Currently programme managing the International Growth Programme to support and provide best practice to expand RIBA product and services to the Americas, Europe, Asia and the Gulf. • Develop, update and control project initiation documents, project plans, risk and issue register and revise as appropriate to meet changing needs and requirements.• Ensuring to build strong relationships and actively communicate with all relevant stakeholders across RIBA to ensure the effective and efficient implementation of projects and programmes. • Challenge business units on their assumptions of how they will successfully execute their plans for change and support them in the change process. • Support the introduction of Agile development practices within RIBA to encourage greater staff engagement and quicker, more user-centred approach to digital development Show less

    • Project Coordinator
      • Jul 2015 - Dec 2016

      Effectively coordinating and supporting the delivery of projects within the Transformation Programme and other related business transformation initiatives to achieve programme and corporate objectives. • To monitor assigned projects and ensure regular reviews are carried out to ensure variances, risks and issues are managed. • To build strong relationships and actively communicate with all relevant stakeholders across RIBA.• To support the introduction of Agile development practice within RIBA to encourage greater staff engagement and a quicker, more user-centred approach to digital development. Show less

    • United Kingdom
    • Construction
    • 1 - 100 Employee
    • Project Manager
      • Jul 2016 - Dec 2016

      •Reporting to a director and giving close support on the delivery of residential projects over £5m as well as managing my own fit-out projects in retail across London and across the UK, with reputable brands such as, Watches of Switzerland, Mappin and Webb, Rolex and Goldsmith stores. •Used project management methodologies to appropriately apply project life cycle to the projects. •Prepare cost plans for the clients, based on contractor’s tender issues. •Prepare project plans for clients and contractors and maintain their relevance based on project progress. •Undertake contract administration to communicate change on the project scope of works on regular basis. •Effectively developing project documentation to suit relevant stages of the projects and keep contractors and architects informed throughout the project lifecycle. Show less

    • United Kingdom
    • Non-profit Organizations
    • 700 & Above Employee
    • Volunteer PMO Coordinator
      • Apr 2015 - Jul 2015

      • Directly assisting the PMO officer to successfully deliver Peabody’s portfolio.• Establishing, maintaining, communicating and ensuring uptake of a suite of guides, tools and templates for the delivery of projects.• Assisting in the management of key initiatives and programs, supporting the strategic objective of the organisation.• Assisting in the definition of project management within the organisation. • Supporting the delivery of lessons learned and best practices across programs. Show less

    • Volunteer Project Coordinator
      • Jan 2015 - Jun 2015

      Directly assisting the Project Manager for a community literacy project, for families in deprive areas throughout London to promote the importance of the home learning environment, as well as giving practical ideas for parents to support their child's learning. Organisation and planning of the project content and sessions for families and children in the community centre of each estate. Recruitment and Coordination of volunteers for weekly sessions and providing support to families throughout the duration of the program. Utilizing adaptable skills from creating interactive learning environments to budgeting and purchasing content materials. Ongoing record keeping and audit to monitor the progress with families after each session and feedback on outcomes. Show less

    • United Kingdom
    • Market Research
    • 1 - 100 Employee
    • Account Manager
      • Mar 2014 - Jun 2014

      • Responsible for Latin America market in the company. • Building up strong and long customer relations. • Researched and compiled contact book and CRM for potential clients. • Assisted at organising networking events to provide new ideas to enhance the business development. • Video Conference with potential clients. • Responsible for the management of projects of special accounts. • Responsible for Latin America market in the company. • Building up strong and long customer relations. • Researched and compiled contact book and CRM for potential clients. • Assisted at organising networking events to provide new ideas to enhance the business development. • Video Conference with potential clients. • Responsible for the management of projects of special accounts.

    • United Kingdom
    • Professional Training and Coaching
    • 700 & Above Employee
    • Development program consultant
      • May 2013 - Nov 2013

      • Detailed planning of events, workshops and demonstrations (e.g. timelines, venues, suppliers, legal obligations, staffing and budgets). • Analysing different markets in UK in order to obtain work placement for international students. • Establishing and identifying the needs and requirements of employees. • Marketing and suggesting different strategies to employees as well as providing informs. • Arranging business meetings for future employees. • Careers advice and goal setting for students • Undertake sector specific research and write briefings and reports for both, senior managers and clients. Show less

Education

  • BPP University
    Master's Degree, Project Management
    2013 - 2014
  • Universidad de Medellín
    Bachelor's Degree, International Business
    2006 - 2011
  • Copenhagen Business School
    Specialization in Strategic Management, Business Administration and Management, General

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