Karen Crichton
Caseworker Emergency Rent & Utilities Coalition at Manna on Main Street- Claim this Profile
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Bio
Roxolana Telepko, MS, CCP
I had the pleasure of working with Karen at NHS in the compliance department and later in the field. Karen distinguished herself through data analytics, organization, detail orientation and eagerness to meet deadlines. I was immediately impressed with Karen's ability to quickly distill data, format it in various forms and variable formats and provide clear and concise facts. Karen is a skilled quality auditor, versed in healthcare compliance, KPI, corrective action planning and quality measurements. She is a natural leader and interacts professionally and efficiently with staff at all levels. Karen is also a patient and supportive trainer with a seasoned sense of humor. I have no hesitation in recommending Karen for a leadership position. She will prove to be a valuable addition to any team.
Roxolana Telepko, MS, CCP
I had the pleasure of working with Karen at NHS in the compliance department and later in the field. Karen distinguished herself through data analytics, organization, detail orientation and eagerness to meet deadlines. I was immediately impressed with Karen's ability to quickly distill data, format it in various forms and variable formats and provide clear and concise facts. Karen is a skilled quality auditor, versed in healthcare compliance, KPI, corrective action planning and quality measurements. She is a natural leader and interacts professionally and efficiently with staff at all levels. Karen is also a patient and supportive trainer with a seasoned sense of humor. I have no hesitation in recommending Karen for a leadership position. She will prove to be a valuable addition to any team.
Roxolana Telepko, MS, CCP
I had the pleasure of working with Karen at NHS in the compliance department and later in the field. Karen distinguished herself through data analytics, organization, detail orientation and eagerness to meet deadlines. I was immediately impressed with Karen's ability to quickly distill data, format it in various forms and variable formats and provide clear and concise facts. Karen is a skilled quality auditor, versed in healthcare compliance, KPI, corrective action planning and quality measurements. She is a natural leader and interacts professionally and efficiently with staff at all levels. Karen is also a patient and supportive trainer with a seasoned sense of humor. I have no hesitation in recommending Karen for a leadership position. She will prove to be a valuable addition to any team.
Roxolana Telepko, MS, CCP
I had the pleasure of working with Karen at NHS in the compliance department and later in the field. Karen distinguished herself through data analytics, organization, detail orientation and eagerness to meet deadlines. I was immediately impressed with Karen's ability to quickly distill data, format it in various forms and variable formats and provide clear and concise facts. Karen is a skilled quality auditor, versed in healthcare compliance, KPI, corrective action planning and quality measurements. She is a natural leader and interacts professionally and efficiently with staff at all levels. Karen is also a patient and supportive trainer with a seasoned sense of humor. I have no hesitation in recommending Karen for a leadership position. She will prove to be a valuable addition to any team.
Experience
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Manna on Main Street
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United States
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Individual and Family Services
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1 - 100 Employee
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Caseworker Emergency Rent & Utilities Coalition
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Aug 2022 - Present
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Devereux Advanced Behavioral Health
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United States
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Mental Health Care
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700 & Above Employee
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National Quality Improvement Analyst
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Nov 2021 - Apr 2022
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National Quality Improvement Data Specialist
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Sep 2018 - Nov 2021
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National Quality Improvement Specialist
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Jul 2016 - Sep 2018
Provides consulting and project management, as well as technical and training support to the Quality Improvement Systems Director. Prepares QI reports and conducts analysis, utilizing Clinical/QI systems. Reviews and analyzes information from internal database systems to identify trends and incident needs. Identifies opportunities for improvement, and recommends best practices to guide Center and national activities. Serves as a liaison between the department and the Centers by providing systems training and QI systems and process design. Show less
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Quality Improvement Technician
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Jan 2012 - Jun 2016
• Serves as a liaison between the department and the Devereux Centers nationwide. Provides technical assistance and systems training. • Monitors and facilitates Center compliance with submitting required and requested reports. • Maintains existing quality management system for Devereux Centers. Monitors, benchmarks and identifies trend indicators for Centers for inclusion in National activities. Collects, reviews and aggregates data from the quality indicator database and MRE/event databases to identity trends, opportunities for improvement and best practices to guide centers and national activities. Show less
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Quality Improvement Coordinator
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Apr 2009 - Oct 2011
• Organized and participated in processes and procedures for QI monitoring including site visits and audits; medical and counseling services; HIV counseling and testing; HIV case management; infection control; laboratory services; follow up procedures; referral services; protocol creation and adherence; consumer satisfaction; etc. • Ensured that providers met funding guidelines and expected level of performance as outlined in contracts and service agreements. • Identified, participated and built opportunities for collaboration with Local, Regional, State and Federal organizations involved in quality improvement for Family Planning Services and HIV prevention and care. Show less
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NHS Human Services
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Mental Health Care
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700 & Above Employee
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Continuous Quality Improvement Specialist
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Jan 2008 - Apr 2009
• Responsible for conducting internal audits and assisted in preparation for external audits conducted by various funding entities. • Supported corporate wide QI activities including but not limited to; Global Monitoring audits of behavioral healthcare programs such as Mental Health Outpatient, Targeted Case Management, Psychiatric Rehabilitation, Partial Hospitalization and multiple residential programs• Maintained knowledge of standards and practices as well as policies and procedure related to internal functions as well as external funding requirements. • Trained staff on a multitude of topics including, but not limited to: documentation guidelines, implementing policies and procedures, database functionality and quality improvement best practices. Show less
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Compliance Technician
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Mar 2005 - Jan 2008
• Performed compliance investigations company-wide, which included, but was not limited to, chart audits, interviews with staff and clients, data compilation and report writing; the goal being to improve service delivery and quality of care.• Tracked statistical data regarding company-wide compliance, including multi-regional breakdown of data and trends. Show less
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Education
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2001 - 2004
Rochester Institute of Technology
BFA, Photography, Women's Studies -
1998 - 2001
Quinebaug Valley Community College
Associate of Fine Arts, Fine Art
Community
