Karen Coudenne

Head of Ecommerce at Julie Sandlau A/S
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Contact Information
us****@****om
(386) 825-5501
Location
København, Capital Region, Denmark, DK
Languages
  • Anglais Native or bilingual proficiency
  • Espagnol Professional working proficiency
  • Français Native or bilingual proficiency
  • Arabe Elementary proficiency

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Experience

    • Retail Luxury Goods and Jewelry
    • 1 - 100 Employee
    • Head of Ecommerce
      • Dec 2022 - Present
    • Denmark
    • Apparel & Fashion
    • 1 - 100 Employee
    • Head of Ecommerce
      • May 2021 - Dec 2022

      Leading the Ecommerce department during a maternity cover. Some of the main tasks included:- Manage a team for the daily operations- Analysis of global performances, reporting on all the main KPIs & working closely with the CEO- Define & manage yearly and monthly budgets - board presentation - as well as the yearly costs for paid and other eCommerce expenses- Development of the eCommerce Team and proactively sharing important information- Ecommerce seasonal buying based on constructive analysis for an optimized purchase- Development of an e-partner strategy - Manage the on-site activities to boost sale & communicating information to the appropriate teams- Monitoring newsletter performances & newsletter planning- Create and manage the IT development roadmap- Project management - related to website optimization & new releases & UX optimizations - Creative meetings with the design & sales team for key insights on eCommerce customer preferences for future collections- Implementation of videos on the eCommerce website - manage their creation on photoshoots Show less

    • Ecommerce Specialist
      • Jan 2021 - May 2021

      - Manage the daily operations, new collection launch strategies & creating new on-site marketing activities- Analysis of global performances, reporting on all the main KPIs & working closely with the CEO- Define & manage yearly and monthly budgets - board presentation - as well as the yearly costs for paid and other eCommerce expenses- Development of the eCommerce Team and proactively sharing important information- Ecommerce seasonal buying based on constructive analysis for an optimized purchase- Development of an e-partner strategy - Manage the on-site activities to boost sale & communicating information to the appropriate teams- Monitoring newsletter performances & newsletter planning- Create and manage the IT development roadmap- Project management - related to website optimization & new releases & UX optimizations - Creative meetings with the design & sales team for key insights on eCommerce customer preferences for future collections- Implementation of videos on the eCommerce website - manage their creation on photoshoots Show less

    • France
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • E-store manager nordic market
      • Jan 2020 - Jan 2021

      - In charge of daily operations on nordic websites (according to the commercial calendar)- Implementation, test, and launch of new websites - Analysis of performances, using different leverages to meet objectives- Project management - related to website optimization & new releases- E-partners management - relay commercial and communication operations & analyze the performances- Work with the CRM & traffic managers to ensure proper alignment of the e-commerce strategy- UX optimizations - continuous website improvement- Keeping up with the innovation team and testing new releases- Html coding - launch of new pages- Editing pictures to create new usable assets Show less

    • Digital Intern
      • Jun 2019 - Dec 2019

      - Follow-up and implementation: respect of the animation plan of each country (from design to integration) on Salesforce - 7 websites.- Product implementation (content, images, videos & cross-sale).- Website management, search for optimizations and improve customer experience- KPI analysis and follow-up on objectives (Google Analytics, Fast mag, KPI analytics and Content Square).- HTML coding (sliders, banners, sticky, zoning on a web page)- Photoshop editing

    • United Kingdom
    • Pharmaceutical Manufacturing
    • Intern in charge of Dim.fr
      • Jan 2018 - Jun 2018

      - Daily management of the site on Salesforce : integration of Home Page, newsletters, new collection - Implement good practices for a better client experience (AB tests) - Analytics & reports to follow up on the different KPIs - Creation of newsletters - content & design - New collection implementation - from the photoshoot to the website - Project management of new pages on the site. - Writing & integrating Dim'Mag blog posts - Daily management of the site on Salesforce : integration of Home Page, newsletters, new collection - Implement good practices for a better client experience (AB tests) - Analytics & reports to follow up on the different KPIs - Creation of newsletters - content & design - New collection implementation - from the photoshoot to the website - Project management of new pages on the site. - Writing & integrating Dim'Mag blog posts

    • Lebanon
    • Broadcast Media Production and Distribution
    • 100 - 200 Employee
    • Marketing Intern
      • Jul 2017 - Aug 2017

      - Media planning - Booking orders - Meeting preparation - working on barter agreements - Media planning - Booking orders - Meeting preparation - working on barter agreements

    • Lebanon
    • Wholesale
    • 1 - 100 Employee
    • Digital Marketing Intern
      • Jul 2016 - Aug 2016

      - Promoted posts on social networking sites for Samsung, Huawei, Midea and Aria kitchen in Lebanon - Helped on launching the new Samsung CTC website - Marketing visits reports - Learned to use software such as Hootsuite - Promoted posts on social networking sites for Samsung, Huawei, Midea and Aria kitchen in Lebanon - Helped on launching the new Samsung CTC website - Marketing visits reports - Learned to use software such as Hootsuite

Education

  • 이화여자대학교
    Master - semestre d'échange, Marketing
    2018 - 2019
  • IÉSEG School of Management
    Master, Marketing
    2017 - 2019
  • Université Paris 1 Panthéon-Sorbonne
    2014 - 2017
  • Lycée Jeanne d'Arc Colombes
    Baccalauréat, Économie et Social

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