Karen Couch

Human Resources Manager at Goyette Mechanical
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Contact Information
us****@****om
(386) 825-5501
Location
Lapeer, Michigan, United States, US
Skills

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Credentials

  • Certified Payroll Specailist
    ADP Payroll
  • Certified TIPS Trainer
    TIPS
  • Certified Trainer
    Hilton Hotel and Suites
  • Certified Trainer
    Lodgian
  • Supervisor In Training
    Marriott Hotels

Experience

  • Goyette Mechanical
    • United States
    • Construction
    • 1 - 100 Employee
    • Human Resources Manager
      • Oct 2018 - Present

      Responsible for daily Human Resource tasks and benefit administration for a privately held company with 375 union and 125 non-union employees at 4 MI locations and numerous worksites. • Implementation, administration, and maintenance of employee data in COINS OA (companywide financial and payroll system) in 2019 • Pre-screening tasks for non-union applicants and New Hire paperwork administration • Processing of Bi-Weekly payroll for non-union employees • Research… Show more Responsible for daily Human Resource tasks and benefit administration for a privately held company with 375 union and 125 non-union employees at 4 MI locations and numerous worksites. • Implementation, administration, and maintenance of employee data in COINS OA (companywide financial and payroll system) in 2019 • Pre-screening tasks for non-union applicants and New Hire paperwork administration • Processing of Bi-Weekly payroll for non-union employees • Research, implementation, and administration of application (ATS) and onboarding with Paycor • Research, implementation, administration, and maintenance of employee data and benefits in Ascentis • Administration of benefit enrollments & terminations for non-union employees including invoice approvals • Maintain ACA and FMLA compliance • Issuing and administration of PINs and company credit cards for 300+ field and managerial employees • Registering and maintaining records for 300+ company vehicles Show less Responsible for daily Human Resource tasks and benefit administration for a privately held company with 375 union and 125 non-union employees at 4 MI locations and numerous worksites. • Implementation, administration, and maintenance of employee data in COINS OA (companywide financial and payroll system) in 2019 • Pre-screening tasks for non-union applicants and New Hire paperwork administration • Processing of Bi-Weekly payroll for non-union employees • Research… Show more Responsible for daily Human Resource tasks and benefit administration for a privately held company with 375 union and 125 non-union employees at 4 MI locations and numerous worksites. • Implementation, administration, and maintenance of employee data in COINS OA (companywide financial and payroll system) in 2019 • Pre-screening tasks for non-union applicants and New Hire paperwork administration • Processing of Bi-Weekly payroll for non-union employees • Research, implementation, and administration of application (ATS) and onboarding with Paycor • Research, implementation, administration, and maintenance of employee data and benefits in Ascentis • Administration of benefit enrollments & terminations for non-union employees including invoice approvals • Maintain ACA and FMLA compliance • Issuing and administration of PINs and company credit cards for 300+ field and managerial employees • Registering and maintaining records for 300+ company vehicles Show less

  • Acme Manufacturing
    • United States
    • Automation Machinery Manufacturing
    • 1 - 100 Employee
    • Payroll & Benefit Specialist /Accounts Receivable
      • Feb 2016 - Oct 2018

      Payroll and Benefit Specialist / Accounts Receivable Responsible for bi-weekly payroll and benefit administration for a privately held company with 80 employees. • Daily processing of machine invoices and allocation of paper and electronic payments • Maintain ACA and FMLA compliance • Administration and maintenance of employee data in ADP’s human resource and benefit system. • Implementation of online insurance enrollment and paycheck review through ADP WorkforceNow… Show more Payroll and Benefit Specialist / Accounts Receivable Responsible for bi-weekly payroll and benefit administration for a privately held company with 80 employees. • Daily processing of machine invoices and allocation of paper and electronic payments • Maintain ACA and FMLA compliance • Administration and maintenance of employee data in ADP’s human resource and benefit system. • Implementation of online insurance enrollment and paycheck review through ADP WorkforceNow. • Lead safety training and process Worker’s Comp claims • Invoicing customers for parts and projects from start to finish. • Processing of payments received via checks and ACH transfers • Follow-up with customers for status of payments Show less Payroll and Benefit Specialist / Accounts Receivable Responsible for bi-weekly payroll and benefit administration for a privately held company with 80 employees. • Daily processing of machine invoices and allocation of paper and electronic payments • Maintain ACA and FMLA compliance • Administration and maintenance of employee data in ADP’s human resource and benefit system. • Implementation of online insurance enrollment and paycheck review through ADP WorkforceNow… Show more Payroll and Benefit Specialist / Accounts Receivable Responsible for bi-weekly payroll and benefit administration for a privately held company with 80 employees. • Daily processing of machine invoices and allocation of paper and electronic payments • Maintain ACA and FMLA compliance • Administration and maintenance of employee data in ADP’s human resource and benefit system. • Implementation of online insurance enrollment and paycheck review through ADP WorkforceNow. • Lead safety training and process Worker’s Comp claims • Invoicing customers for parts and projects from start to finish. • Processing of payments received via checks and ACH transfers • Follow-up with customers for status of payments Show less

  • Qualified Staffing
    • United States
    • Staffing and Recruiting
    • 200 - 300 Employee
    • Corporate HR/Benefit Specialist
      • Oct 2014 - Jan 2016

      Responsible for day-to-day benefit management for national company with ~5,000 full-time and contract employees in Michigan, North Carolina, Georgia, Alabama, Mississippi, Wisconsin, & Texas. • ACA compliant administration of benefit programs for variable and non-variable hour employees. • Maintenance of employee data in benefit system. • Administration the FMLA program for approximately 1,000 employees at one location in MI . Responsible for day-to-day benefit management for national company with ~5,000 full-time and contract employees in Michigan, North Carolina, Georgia, Alabama, Mississippi, Wisconsin, & Texas. • ACA compliant administration of benefit programs for variable and non-variable hour employees. • Maintenance of employee data in benefit system. • Administration the FMLA program for approximately 1,000 employees at one location in MI .

  • Fernco, Inc
    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Human Resource Manager
      • Feb 2002 - Aug 2014

      I worked at Fernco, Inc in the Human Resource Department for over 12 years. I started as a contractor through a staffing agency to help the department complete their annual open enrollment in November 2001 as listed below (Select Staffing). Three months later, I was hired on as the Human Resource Administrator. During the first year, I implemented a scanning program for keeping employee's files electronically, increased the amount of employee data tracked electronically in Fernco's HRIS system,… Show more I worked at Fernco, Inc in the Human Resource Department for over 12 years. I started as a contractor through a staffing agency to help the department complete their annual open enrollment in November 2001 as listed below (Select Staffing). Three months later, I was hired on as the Human Resource Administrator. During the first year, I implemented a scanning program for keeping employee's files electronically, increased the amount of employee data tracked electronically in Fernco's HRIS system, and worked with department supervisors and managers to improve communications between our departments. The next few years involved taking on increased responsibility of the HRIS system including the implementation of a new payroll and benefit system, streamlining HR processes by reducing paperwork, and taking on more Selection and Hiring duties resulting in a promotion to Human Resource Generalist in 2005. After a Company reorganization in the Spring of 2009, I was promoted to Human Resource Manager. I have continued to grow as a person and a professional, working every day to meet the needs and expectations of my internal customers (my current employees) as well as those of my external customers (potential employees, vendors, and former employees). Show less I worked at Fernco, Inc in the Human Resource Department for over 12 years. I started as a contractor through a staffing agency to help the department complete their annual open enrollment in November 2001 as listed below (Select Staffing). Three months later, I was hired on as the Human Resource Administrator. During the first year, I implemented a scanning program for keeping employee's files electronically, increased the amount of employee data tracked electronically in Fernco's HRIS system,… Show more I worked at Fernco, Inc in the Human Resource Department for over 12 years. I started as a contractor through a staffing agency to help the department complete their annual open enrollment in November 2001 as listed below (Select Staffing). Three months later, I was hired on as the Human Resource Administrator. During the first year, I implemented a scanning program for keeping employee's files electronically, increased the amount of employee data tracked electronically in Fernco's HRIS system, and worked with department supervisors and managers to improve communications between our departments. The next few years involved taking on increased responsibility of the HRIS system including the implementation of a new payroll and benefit system, streamlining HR processes by reducing paperwork, and taking on more Selection and Hiring duties resulting in a promotion to Human Resource Generalist in 2005. After a Company reorganization in the Spring of 2009, I was promoted to Human Resource Manager. I have continued to grow as a person and a professional, working every day to meet the needs and expectations of my internal customers (my current employees) as well as those of my external customers (potential employees, vendors, and former employees). Show less

  • Select Staffing
    • Imlay City, MI assigned in Davison, MI
    • Human Resources Administrator
      • Nov 2001 - Feb 2002

      • Manual Open Enrollment for major medical plans including self-funded Dental and Rx plans • Update and Maintain OSHA Log and Worker’s Compensation files, coordinate employee restrictions with clinic, supervisors and WC Company • Process year-round enrollments for 401k, AFLAC, Group and Voluntary Life Programs, Flex Spending Programs, and STD & LTD programs • Ensure proper billing and payroll deductions for all insurance plans, as well as involuntary deductions • Process FMLA… Show more • Manual Open Enrollment for major medical plans including self-funded Dental and Rx plans • Update and Maintain OSHA Log and Worker’s Compensation files, coordinate employee restrictions with clinic, supervisors and WC Company • Process year-round enrollments for 401k, AFLAC, Group and Voluntary Life Programs, Flex Spending Programs, and STD & LTD programs • Ensure proper billing and payroll deductions for all insurance plans, as well as involuntary deductions • Process FMLA requests and other disability paperwork • Work with Third Party Administrators to answer billing and benefit questions • Maintenance of employee medical files • Internal Audit of I9 Forms Show less • Manual Open Enrollment for major medical plans including self-funded Dental and Rx plans • Update and Maintain OSHA Log and Worker’s Compensation files, coordinate employee restrictions with clinic, supervisors and WC Company • Process year-round enrollments for 401k, AFLAC, Group and Voluntary Life Programs, Flex Spending Programs, and STD & LTD programs • Ensure proper billing and payroll deductions for all insurance plans, as well as involuntary deductions • Process FMLA… Show more • Manual Open Enrollment for major medical plans including self-funded Dental and Rx plans • Update and Maintain OSHA Log and Worker’s Compensation files, coordinate employee restrictions with clinic, supervisors and WC Company • Process year-round enrollments for 401k, AFLAC, Group and Voluntary Life Programs, Flex Spending Programs, and STD & LTD programs • Ensure proper billing and payroll deductions for all insurance plans, as well as involuntary deductions • Process FMLA requests and other disability paperwork • Work with Third Party Administrators to answer billing and benefit questions • Maintenance of employee medical files • Internal Audit of I9 Forms Show less

  • Hilton Northfield
    • Troy, MI
    • Human Resource and Payroll Manager
      • Oct 1997 - Nov 2001

      • Advertisement of open positions in newspapers, on the internet, and with the home office • Conduct first interview, written and phone reference checks, and confirm job offers contingent upon passing drug tests • Implementation, administration, monitoring, and tracking of all training programs • Monitor associate performance appraisal programs to ensure reviews are timely. Process appropriate paperwork • Administer union contracts and ensure compliance • Implement associate… Show more • Advertisement of open positions in newspapers, on the internet, and with the home office • Conduct first interview, written and phone reference checks, and confirm job offers contingent upon passing drug tests • Implementation, administration, monitoring, and tracking of all training programs • Monitor associate performance appraisal programs to ensure reviews are timely. Process appropriate paperwork • Administer union contracts and ensure compliance • Implement associate relation and incentive programs • Respond to and negotiate unemployment claims • Monitor associate accidents. Process according to OSHA and Worker's Compensation laws and regulations • Process and track time off requests (accrual/approval) including medical and personal leaves of absence • Monitor union and management insurance programs. Process deductions for insurance, credit unions, and garnishments • Region Six Payroll Trainer for newly implemented program • Balance and correct daily time sheets. Produce daily payroll spreadsheet. Process weekly payroll. Balance Banquet Gratuities and Restaurant/Lounge tips • Inventory and order office supplies Show less • Advertisement of open positions in newspapers, on the internet, and with the home office • Conduct first interview, written and phone reference checks, and confirm job offers contingent upon passing drug tests • Implementation, administration, monitoring, and tracking of all training programs • Monitor associate performance appraisal programs to ensure reviews are timely. Process appropriate paperwork • Administer union contracts and ensure compliance • Implement associate… Show more • Advertisement of open positions in newspapers, on the internet, and with the home office • Conduct first interview, written and phone reference checks, and confirm job offers contingent upon passing drug tests • Implementation, administration, monitoring, and tracking of all training programs • Monitor associate performance appraisal programs to ensure reviews are timely. Process appropriate paperwork • Administer union contracts and ensure compliance • Implement associate relation and incentive programs • Respond to and negotiate unemployment claims • Monitor associate accidents. Process according to OSHA and Worker's Compensation laws and regulations • Process and track time off requests (accrual/approval) including medical and personal leaves of absence • Monitor union and management insurance programs. Process deductions for insurance, credit unions, and garnishments • Region Six Payroll Trainer for newly implemented program • Balance and correct daily time sheets. Produce daily payroll spreadsheet. Process weekly payroll. Balance Banquet Gratuities and Restaurant/Lounge tips • Inventory and order office supplies Show less

  • Crystal Mountain
    • United States
    • Hospitality
    • 100 - 200 Employee
    • Reservations Agent (Part-Time)
      • Aug 1996 - Sep 1997

      • Quoting of rates for current season and next season • Making and updating reservations for hotel rooms, condominiums, and resort homes • Billing advance deposits • Quoting of rates for current season and next season • Making and updating reservations for hotel rooms, condominiums, and resort homes • Billing advance deposits

  • Grand Traverse Resort and Spa
    • United States
    • Hospitality
    • 100 - 200 Employee
    • Benefits Coordinator
      • May 1996 - Sep 1997

      • Administration of health, life, and eye insurance programs • Coordination of associate accidents with associate, health care provider, department, and Worker's Comp • Safety Committee Co-Chair • Processing sick and vacation requests (accrual/approval) • Leave of Absence approval or denial • Coordination of associate housing for seasonal and foreign labor staff • Processing of requests for reciprocal hotel stays • Administration of Associate of the Month Program

    • Front Desk Supervisor
      • Sep 1995 - May 1996

      • 1 of 3 supervisors for 25 Front Desk and PBX associates • Scheduling for PBX and Front Desk • Training new staff on Resort's facilities, HIS system, and Front Office procedures • Continual updating of new hire manual • Up-selling incentive program • Worked closely with Housekeeping, Conference Planning, Concierge, and Guest Services to achieve guest satisfaction

  • Crystal Mountain
    • United States
    • Hospitality
    • 100 - 200 Employee
    • Front Desk Clerk (Part-Time)
      • Nov 1995 - Mar 1996

      • Check in and out of guests • Handling of guest comments and inquiries • Rebook reservations for next season • Maintained a bank of $100 • Check in and out of guests • Handling of guest comments and inquiries • Rebook reservations for next season • Maintained a bank of $100

  • Marriott Griffin Gate Resort
    • Lexington, KY
    • Housekeeping Operations Supervisor
      • May 1994 - Sep 1995

      • Interviewing and training of new associates • Supervise housekeepers, housemen, lobby and laundry staff • Overseeing of scheduling and purchasing • Monitoring of safety training and accident prevention for housekeeping. Implemented morning stretching program. • Associate Recognition Committee Chairperson • United Way Housekeeping Chairperson • Accident Prevention Committee and Peer Review Committee • Acting department head from March 3, 1995 to June 23… Show more • Interviewing and training of new associates • Supervise housekeepers, housemen, lobby and laundry staff • Overseeing of scheduling and purchasing • Monitoring of safety training and accident prevention for housekeeping. Implemented morning stretching program. • Associate Recognition Committee Chairperson • United Way Housekeeping Chairperson • Accident Prevention Committee and Peer Review Committee • Acting department head from March 3, 1995 to June 23, 1995 • Earned Supervisor in Training Show less • Interviewing and training of new associates • Supervise housekeepers, housemen, lobby and laundry staff • Overseeing of scheduling and purchasing • Monitoring of safety training and accident prevention for housekeeping. Implemented morning stretching program. • Associate Recognition Committee Chairperson • United Way Housekeeping Chairperson • Accident Prevention Committee and Peer Review Committee • Acting department head from March 3, 1995 to June 23… Show more • Interviewing and training of new associates • Supervise housekeepers, housemen, lobby and laundry staff • Overseeing of scheduling and purchasing • Monitoring of safety training and accident prevention for housekeeping. Implemented morning stretching program. • Associate Recognition Committee Chairperson • United Way Housekeeping Chairperson • Accident Prevention Committee and Peer Review Committee • Acting department head from March 3, 1995 to June 23, 1995 • Earned Supervisor in Training Show less

  • Marriott Downtown Chicago
    • Chicago, IL
    • Management Trainee (6 & 6 Program)
      • May 1993 - May 1994

      • Checked guests in and out for 1200 rooms • Maintained a bank of $800 • Rooms Controller. Answered telephone, handled customer questions and complaints, coordination of rooms with reservation department and VIP Coordinator • Cross training at concierge and bellstand • 1 of 5 AM supervisors for staff of 150 housekeepers • Linen Room Attendant • PM Supervisor of 5 lobby attendants • Monitoring of Guest Relations Line • Cross training in Health Club and pool facility • Checked guests in and out for 1200 rooms • Maintained a bank of $800 • Rooms Controller. Answered telephone, handled customer questions and complaints, coordination of rooms with reservation department and VIP Coordinator • Cross training at concierge and bellstand • 1 of 5 AM supervisors for staff of 150 housekeepers • Linen Room Attendant • PM Supervisor of 5 lobby attendants • Monitoring of Guest Relations Line • Cross training in Health Club and pool facility

  • Holiday Inn
    • Mount Pleasant, MI
    • Front Desk Attendant & Night Auditor
      • Mar 1992 - May 1993

      • Check in and out of guests for 189 rooms • Handling of guest comments and inquiries • In-house and nation-wide reservations • Night Auditor on weekends and summer • MOD for afternoon and midnight shift • Office supplies inventory • Check in and out of guests for 189 rooms • Handling of guest comments and inquiries • In-house and nation-wide reservations • Night Auditor on weekends and summer • MOD for afternoon and midnight shift • Office supplies inventory

Education

  • Central Michigan University
    BSA, Business--Hospitality Services
    1989 - 1993
  • Marian High School
    Diploma, College Prep
    1985 - 1989

Community

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