Experience

closerlook

• United States
• Advertising Services
• 100 - 200 Employee

• Accounting Analyst

  • May 2022 - Present



Trustwave

• United States
• Computer and Network Security
• 700 & Above Employee

• Supervisor-Revenue/Order to Cash

  • Apr 2022 - May 2022

• AR Supervisor

  • Jul 2021 - Mar 2022

• Senior Accounts Receivable Analyst

  • Jun 2020 - Jun 2021

  • Collections: Manage the Latin American & Asia Pacific region portfolio: assuring customers are paying, or any disputes are escalated or resolved • Accounting- participate in end of month cash reconciliations, assuring balances are correct, or if any adjustments are to be made via journal entries• Audits: participate in any internal audits for the Accounts Receivable team, any requests are submitted on a timely manner• Communication- Communicate with Sales Reps and other depts, for internal issues such as billing, aging reports, cancellation requests, breach notices, cash, refunds etc.• External Collection Agency- the liaison between TW and external collection agency, assuring all files are transferred, and report any updates. Maintain excel reports/data for auditing purposes• Support Collections team in additional areas if needed or to assist in any escalation points• Special Projects- participate in any new projects that involves new or improved systems affecting AR, and assure that any changes, the AR team is aware. Also verify that these new systems bring no significant impacts in AR general ledgers if they do, solution needs to be discussedAccounts Receivable Specialist- Bilingual ( Sept 2018- June 2020)

• Accounts Receivable Specialist- Bilingual

  • Sep 2018 - Jun 2020

  With a background in Finance and experience in translating to Spanish it is time to combine those things together and challenge myself. Here in Chicago I will be able to work with Latin American countries and explore more the area of Finance, Agreements, and understanding of US Laws. Reto Aceptado! Challenge Accepted!Accounts Receivable Specialist- Bilingual ( Sept 2018- June 2020)• Collections: Manage the Latin American Accounts and assure clients pay invoices on a timely manner. • Account Reconciliations- Assure update on accounts regarding, billing, payments, credit memo or other adjustments. • Collection Process: Assure internal collection process is follow, and updated to AR aging reports• Communication- Communicate with Sales Reps and other depts, for internal issues such as billing, aging reports, cancellation requests, breach notices, etc. • Cash Application- Investigate any credits available, and follow procedure to process customer refunds. • Support Collections team in resolving customer accounts, responding to emails, and answering calls on the shared Finance Line.



Honor Finance

• Evanston, Illinois

• Treasury Manager

  • May 2013 - Aug 2018

  Treasury Manager : (August 2015- August 2018) Verify new loans in system, and communicate to Operations team to buy-in deals. Submit funds to dealers for all branches via ACH. Complete wires, and any reversals. Audit contract loans for all branches. Detail oriented-- separate new loans vs. rejected loans. Assist in the communications between Operations and the Funding team. Assist in the cash forecast, and reporting to Wells Fargo for Company's Funding requests. Communicate with Wells Fargo via email/phone for copies or original document request for Contracts and Titles. Send out all original documents to the Vault at Wells Fargo via UPS. Monitor tracking of shipments, and exceptions in audits. Monitor all shipments, shipping and receiving from Wells Fargo. In charge of receiving all Dealer Agreements and ACH information for all branches. Assure that any type of document or record is scanned in or recorded. Assist the General Counsel by providing banking proof, contracts, or agreements for court purposes if any. Accounting Associate: (Jan 2014-July 2015) Reconciling the Operations side. Accounting Reconciliations through the ReconArt website. Creating forecasts/cash position reports on a daily basis. Finalizing and submitting funds electronically. Funding/Treasury Reporting for all the branch locations. Accounting-Journal Entries/posting manually and automatic via paradata program. Observing bank activities/filters to avoid fraud. Operations Manager: (May 2013- Dec 2013)- Assigned specified state branches to monitor the accounts receivable. Post payments to accounts, deposit checks via Desktop Deposit. Input and verify titles received from DMV into the system. Send out paid paperwork to customers along with their title once account is paid off. Buy in new deals in system, by verifying information on contract vs. system. Assist with accounts payable when needed. Issue any checks and given to COO to sign off.



Help at Home

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Spanish Training Aide/ Hiring Department

  • Apr 2012 - May 2013

  Hiring Spanish speaking applicants for Home care Aide Position. First and second interviews are provided in Spanish. In addition, I provide the 3 day training sessions for new applicants in Spanish only. Translation of teaching material and additional documents from English to Spanish. Verify that employees are satisfied with the hours worked, and are in compliance.I enjoyed the stay in this company, in downtown Chicago. After work, it was night class at DePaul-Loop Location. Very convenient, and grateful for the understanding and opportunity the company has provided.

• Supervisor

  • Aug 2011 - Apr 2012

  Hiring homecare aides for the elderly, providing information to case managers/social workers, calling clients/participants to assure service satisfaction, answering calls, documenting, faxing. Mixture of telecommunications and hospitality.



White Castle

• United States
• Restaurants
• 700 & Above Employee

• Crew Manager II

  • Apr 2008 - Jul 2011

  Customer Service is providing when handling orders. Ending Shift-assure all areas are clean, and stocked for the next shift. Assure all cash is in drawers, any maximum amount of cash is placed in the safe. Daily inventory using FIFO method. In addition, assist my team in cooking, cleaning, and stocking. Work a rotating shift (1st, 2nd and 3rd) . I enjoyed this rotating, and flexibility while in College. As a mother, wife and student, the flexibility in hours was well needed. Customer Service is providing when handling orders. Ending Shift-assure all areas are clean, and stocked for the next shift. Assure all cash is in drawers, any maximum amount of cash is placed in the safe. Daily inventory using FIFO method. In addition, assist my team in cooking, cleaning, and stocking. Work a rotating shift (1st, 2nd and 3rd) . I enjoyed this rotating, and flexibility while in College. As a mother, wife and student, the flexibility in hours was well needed.