Experience

Superior Glove

• Canada
• Wholesale
• 100 - 200 Employee

• Operations Manager

  • Jan 2021 - Present

  Springdale, Newfoundland and Labrador, Canada

• Office Manager/Human Resources

  • Sep 2019 - Dec 2020

  Springdale, Newfoundland And Labrador, Canada

• Business Development

  • Jan 2019 - Sep 2019

  Acton, Ontario, Canada

• Production Associate

  • Sep 2018 - Jan 2019

  Springdale, Newfoundland And Labrador, Canada Superior Glove is the leading innovator and manufacturer of engineered hand and arm protection. We will work with you to improve worker safety and dramatically reduce hand and arm injuries.



Staples Canada

• Canada
• Retail
• 700 & Above Employee

• National Sales Manager, Print & Marketing

  • Jun 2013 - Feb 2018

  Richmond Hill Accountable for driving sales & profit growth within the sales force program nationally. Establishes goals and expectations with direct reports. Responsible for process improvement projects with sales force, impacting sales, profits and customer experience. Leading a team through ongoing initiatives and driving change efforts that will impact customer service levels & results.

• District Manager, Print & Marketing

  • Nov 2008 - Jun 2013

  Oversaw 35 retail Copy & Print retail stores in Southern Ontario, along with managing a sales force team. Responsible to drive sales, profitability and customer service in those store's through supporting the selling culture, instilling company values, and developing the business through gaining a solid understanding of the local market and broadening community involvement. Responsible for the communication, planning and execution of key business strategies.

• General Manager

  • Jan 2005 - Oct 2008

  Responsible for store business operations, including managing profit and loss, facility management, safety and security, recruiting, hiring, training and development, performance management, payroll, problem solving.

• Sales Manager

  • Jan 2003 - Dec 2005

  Accountable for maximizing sales by managing a team of Divisional sales managers, Business Support managers and Associates. Responsible to deliver and execute store standards and sales targets. I trained many new managers and helped recruit and hire new staff to provide high quality instructions and develop a team of leaders for the future. I was responsible for effective scheduling and payroll for the store team to ensure profitability was meet. Maintain a customer service… Show more Accountable for maximizing sales by managing a team of Divisional sales managers, Business Support managers and Associates. Responsible to deliver and execute store standards and sales targets. I trained many new managers and helped recruit and hire new staff to provide high quality instructions and develop a team of leaders for the future. I was responsible for effective scheduling and payroll for the store team to ensure profitability was meet. Maintain a customer service focused environment to ensure our EASY brand promise was exceeded. Communicate day to day , seasonal and long term plans and initiatives to maximize sales and profits.

• Service Manager

  • May 2000 - Dec 2002

  Directly responsible for coordinating and supervising the cash checkouts, Service Centre, & Front Office to ensure optimum customer satisfaction and secure company assets. Required to drive sales and ensure delivery of exceptional customer service within scope of the department. As well, was directly responsible for the operations and financial accountability of the Copy & Print Centre.



Dylex Limited

• General Manager

  • 1992 - 2000

  Peterborough On, Burlington On Responsible for store business operations, including managing profit and loss, facility management, safety and security, recruiting, hiring, training and development, performance management, payroll, problem solving.