Experience

Plus Dane Housing

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Community Safety Manager

  • Nov 2022 - Present

• Team Leader

  • Oct 2020 - Nov 2022

  Line management of Older Persons Team in Merseyside. Supporting a team to deliver a quality housing offer to customers living in sheltered and extra care housing. Partnership working to ensure value for money and best practice.

• Tenancy Management Officer

  • Aug 2013 - Oct 2020

  Delivering a robust tenancy management service. Partnership working with key stakeholders to support thriving neighbourhoods. Project Managed Welsh Streets Decant Programme. Experienced at pursuing complex cases through the legal process from beginning to end point.

• Tenancy Support Officer

  • Apr 2003 - Aug 2013

  Supporting complex and marginalised customers to sustain tenancies. Experience of signposting to specialist agencies and enabling residents to promote independence.

• Generic Housing Officer

  • Apr 1997 - Apr 2003

  Providing a full generic housing management service to a large housing patch including income collection, tenancy management and anti-social behaviour service. Experience of establishing and maintaining effective resident engagement and participation.