Karen Bremner

Product Implementation Specialist - Customer Services at WiseTech Global
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Contact Information
us****@****om
(386) 825-5501
Location
New South Wales, Australia, AU
Skills

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5.0

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Matthew Brown

Throughout my time working with Karen in sourcing viable recruitment options for Cargowise, I found Karen to be very professional and personable and a pleasure to work with. Her conduct and professionalism, accompanied with her extensive industry experience and awareness ensured all business was completed with far more than a satisfactory outcome. I would recommend Karen for any business proposal or opportunity requiring an industry specific and enjoyable interaction and resolution.

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Credentials

  • First Aid
    Reviva First Aid Training
    Sep, 2019
    - Nov, 2024

Experience

  • WiseTech Global
    • Australia
    • Software Development
    • 700 & Above Employee
    • Product Implementation Specialist - Customer Services
      • Sep 2017 - Present

      A new exciting challenge at WiseTech Global. 20 years and counting.......still learning every day!

    • ASPAC Customer Service Team Leader
      • Jun 2012 - Sep 2017

    • Key Relationship Manager
      • Jun 2011 - Jun 2012

    • Relationship Manager
      • 2010 - Jun 2011

      Key Relationship Manager with a portfolio of Platinum customers

    • VP Global Customer Service
      • Jun 2006 - 2010

      Implemented and managed our Global Customer Service team across 3 continents with 25 staff

    • Systems Trainer
      • Mar 2005 - Jun 2006

      Trained customers Australia wide on the use of ediEnterprise modules on-site, classrooms & remotely

  • WiseTech Global
    • Australia
    • Software Development
    • 700 & Above Employee
    • Training Scheduler
      • 2004 - 2005

      Responsible for organising training schedules for new customers to use our ediEnterprise software. Schedules either one off training sessions or for the full suite of ediEnterprise modules across many locations.

    • Implementation Co-ordinator
      • 2000 - 2004

      Responsible for installing,configuring & testing new customers ediEnterprise system ready for training and messaging to/from Customs.

    • Customer Support
      • 1997 - 2000

      Joined the company after 10 years in the Transport & Logistics industry to support customers using the software with their questions/issues

  • Brambles
    • Australia
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Export Seafreight Co-ordinator
      • 1996 - 1997

      Responsible for Noumea Trade lane for export containers for FJ Walker Foods who handled all McDonalds promotional container shipments to Noumea Responsible for Noumea Trade lane for export containers for FJ Walker Foods who handled all McDonalds promotional container shipments to Noumea

  • Seaport Shipping
    • Booking Co-ordinator / Container Control
      • 1995 - 1996

      Took all incoming bookings from freight forwarders for containers on our Trans Tasman vessels. Control Control - ensuring containers were returned to correct locations, charging for any demurrage incurred, dealing directly with depots and doing site visits of depots to ensure quality maintained at all times Took all incoming bookings from freight forwarders for containers on our Trans Tasman vessels. Control Control - ensuring containers were returned to correct locations, charging for any demurrage incurred, dealing directly with depots and doing site visits of depots to ensure quality maintained at all times

  • Cooltainer Pty Ltd
    • New Zealand
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • NSW Operations Supervisor
      • 1989 - 1995

      Refrigerated container control, temperature settings, vessel checks of containers on board to ensure no loss of cargo. Container repairs and AQIS inspections on imported fruit from New Zealand. All bookings for containers from customers. All necessary documentation for export of goods. Refrigerated container control, temperature settings, vessel checks of containers on board to ensure no loss of cargo. Container repairs and AQIS inspections on imported fruit from New Zealand. All bookings for containers from customers. All necessary documentation for export of goods.

  • Intasave Travel & Shipping, Glasgow, Scotland
    • Documentation Clerk
      • 1987 - 1989

      Responsible to the Operations Manager and looked after all document creation. Organised pet shipping containers, measuring of animals, co-ordinated delivery of tea chests and collection once ready for shipment for customers emmegrating overseas Responsible to the Operations Manager and looked after all document creation. Organised pet shipping containers, measuring of animals, co-ordinated delivery of tea chests and collection once ready for shipment for customers emmegrating overseas

Education

  • Youth Training Centre
    Business Studies
    1987 - 1989
  • Westbourne School for Girls, Glasgow, SCOTLAND
    Year 10, Maths, English, Geography, French, German, Home Economics
    1984 - 1987

Community

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