Karen Boghossian

Vice President Professional Services at Inteum Company, LLC
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Location
Cincinnati, Ohio, United States, US

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Experience

    • Software Development
    • 1 - 100 Employee
    • Vice President Professional Services
      • Feb 2023 - Present

    • Sr. Account Manager
      • May 2017 - Present

      * Manages an international portfolio of over 80 client sites ranging from small to large offices* Organizes and conducts tailored client training, webinars and regional events* Provides day to day phone, email and web support for all levels of TTO staff * Builds customer relationships through software and procedural support* Acts as Client's Liaison with Inteum Support and Development* Writes technical documentation and creates online training videos for support website.

    • Consultant
      • Mar 2016 - Present

      Technology Transfer Operations and Administration Consulting - Invention Reporting to Federal & Foundation Grantors Software Integration and Work Flow Best Practices Development and Standard Operation Procedure Documentation Technology Transfer Operations and Administration Consulting - Invention Reporting to Federal & Foundation Grantors Software Integration and Work Flow Best Practices Development and Standard Operation Procedure Documentation

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Technology Data Analyst
      • Sep 2012 - May 2017

      Analyze business needs and implement solutions that enable efficient documentation, maintenance and reporting of organization information related to intellectual property, agreements involving IP and revenue. Manage projects, define and maintain business processes associated with CTC data, documents and information, as well as create and maintain communication channels to highlight metric data, documentation, information and IP. Define and manage projects that implement resources and processes to reach departmental goals, including identification and prioritization of projects tasks, management of project and responsible parties in completion of tasks throughout the project lifecycle. Improvement of overall efficiency of the department processes and software through periodic evaluation of processes and business needs in order to implement best solution; document updates to business processes through Standard Operating Procedures. In conjunction with leadership team, determine strategic, financial, marketing and procedural reporting needs and develop custom reports for metric reporting. Complete monthly, quarterly, and annual reports for stakeholders and industry wide AUTM Annual Reporting. Manage institution’s federal iEdison/Bayh-Dole & private grant stake holders reporting compliance. Update processes and SOPs, educate TTO staff and faculty on compliance rules. Ensure compliance and accurate data management of US and Foreign filings. Work with the tech coordination team to ensure that all deadlines are accurately captured in the docketing system. Review financial data to ensure that revenue distribution and royalty payments are accurately applied. Review all legal invoices to ensure accuracy and categorize expenses for recovery. Provide a periodic review of records in Inteum to ensure that all data is accurately recorded. Provide training to Users to ensure consistency. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Innovation & Intellectual Property Specialist
      • Feb 2012 - Aug 2012

      Maintain University Docket of US Patents and Trademarks both issued and pending. Maintain maintenance fee schedule, office action due dates. Monitor communications with contracted attorneys. Monitor Bayh-Dole compliance. Administer docket management software (Inteum). Other duties included general office reception, accounts payable and purchasing, reviewing and approving attorney invoices, billing licensees for reimbursement and royalties. Assist in seasonal event organization, and providing support to department director. Show less

    • Higher Education
    • 700 & Above Employee
    • Commercialization Business Assistant & Patent Paralegal
      • Oct 2006 - Feb 2012

      Maintain University Docket of US and Foreign patents both issued and pending. Maintain maintenance fee schedule and attend to timely payment of fees. Docket office action due dates, prepare patent documents and file using Private Pair. Prepare and file inventor assignments with EPAS. Monitor USPTO deposit account and replenish funds as needed. Monitor communications with contracted attorneys and USPTO. Audit attorney invoices and reconcile with work requested. Obtain journal articles and prepare information disclosure statements. Monitor inventions for federal funding and ensure Bayh-Dole compliance by filing disclosure with iEdison. Administer docket management software (Inteum) and prepare training seminars for staff. Other duties include providing support to department executives including a University Vice President and the department director, managing contracts and purchasing, seasonal event organization, department travel manager, leave and payroll entry. Show less

    • Victims Advocate
      • Sep 2010 - Jan 2011
    • United States
    • Higher Education
    • 700 & Above Employee
    • Dept Secretary - Health Education and Behavior
      • Feb 2006 - Sep 2006

      Assist Department Chair and faculty with administrative needs. Assist Office Manager with travel encumbrances, reimbursements, and department payroll. Supply orders, inventory, and reconciliation. General office reception, answer phones and schedule appointments for faculty and administrators. Assemble course materials for faculty. Administer course evaluations; submit text book adoptions, student grade changes, and letters of recommendation. Maintain department and staff calendars and assist graduate program coordinator with internship program, filing, and reports. Show less

    • Construction
    • 1 - 100 Employee
    • Project Coordinator
      • Jan 2005 - Feb 2006

      Project Manager for Airport Division of company manufacturing and installing rolling steel doors for baggage claim systems in airports across the world. Responsibilities included: Sales support for field agent, process purchase orders to fill customer requests, maintain inventory and purchasing, timely delivery of supplies to job sites, process orders for parts and warranty, maintain customer database of jobs, travel arrangements for installation crew, customer service to new and existing clients. Vendor and transportation management – verify pricing accuracy, quality control, and manage delivery timelines. Show less

    • United States
    • Freight and Package Transportation
    • Administrative Assistant to VP
      • Nov 2003 - Nov 2005

      Administrator of Server and Warehouse Management System (MAVES) covering 20+ workstations, apply updates to client machines, monitor internet/email usage, configure user id’s and workstations and setup networks. Arrange training sessions with vendors, maintain IT cost center performance. Short-Term Project Sales Admin, create contracts for warehousing and trucking divisions, maintain customer database, admin support for president, owner, and director of operations. Administrator of Server and Warehouse Management System (MAVES) covering 20+ workstations, apply updates to client machines, monitor internet/email usage, configure user id’s and workstations and setup networks. Arrange training sessions with vendors, maintain IT cost center performance. Short-Term Project Sales Admin, create contracts for warehousing and trucking divisions, maintain customer database, admin support for president, owner, and director of operations.

Education

  • Utah State University
    BS, Psychology, Minor Sociology
    2007 - 2011
  • Florida State College at Jacksonville
    2005 - 2006

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