Karen Binder, PMP, ITIL, CSM

Manager at Northramp
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us****@****om
(386) 825-5501

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Lauren Kirby, PROSCI, CMP, CSPO, CXP

Karen’s strength is curiosity. She digs into her area of responsibility to understand what’s happening and how it can be improved. Her natural curiosity leads her to ask great questions, investigate alternatives, research technology and tools, and implement impactful solutions. She cares about the business results and the people. Karen will be an asset wherever she works!

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Credentials

  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Dec, 2021
    - Nov, 2024
  • IT Information Library Foundations Certification (ITIL)
    AXELOS Global Best Practice
    Feb, 2021
    - Nov, 2024
  • Project Management Professional (PMP)
    Project Management Institute
    Mar, 2018
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Manager
      • Jan 2021 - Present

      Performance Metric Specialist for Federal Client

    • Senior Consultant
      • Nov 2019 - Jan 2021

    • United States
    • Financial Services
    • 700 & Above Employee
    • Metrics & Reporting Analyst Sr / IT Business Management / Office of the CIO (consultant)
      • Jan 2019 - Jun 2019

      Collected, analyzed and interpreted IT operational metric results for Executive Leadership and Board Reporting (6-month contract) • Partnered with IT metric owners and points of contact to define newly proposed metrics and change management of existing operational metrics that impacted IT Risk and Operations • Led analysis and summarization of current and historical IT metric results, to include trending and patterns across multiple IT divisions • Developed and maintained a CIO Metrics Dashboard that focused on Key Performance Indicators to ensure alignment with business outcomes • Documented, operated and maintained operational processes and procedures to support the entire metrics lifecycle (Propose, Develop, Pilot, Operate and Retire)

    • Australia
    • Transportation/Trucking/Railroad
    • 700 & Above Employee
    • Senior Accountant / Compliance Reporting
      • May 2018 - Dec 2018

      Recruited to support continued growth in asset base in North America (Urban Toll Road Networks) • Created repeatable processes in data collection, analysis and report creation for delivery of Executive Monthly Management Report • Supported budgeting and forecasting analysis for all divisions in North American office • Created and delivered monthly Business Unit Reports to all key stakeholders. Led monthly meetings to discuss variances • Produced and delivered monthly Compliance Reports for external financial entities per applicable rules and regulations

    • United States
    • Financial Services
    • 700 & Above Employee
    • SQA/SRM (Servicing Quality Assurance/Servicing Remedy Management) Financial and Reporting Analyst Sr
      • Jun 2014 - May 2018

      Developed, produced and published monthly and periodic Management, Internal Audit and Business Process Improvement Reports for Servicing Quality Assurance and Compliance Regulatory Affairs • Created quality repeatable processes in data collection, data analysis, reporting, process improvement and compliance/regulatory work • Project work included reporting and reconciliation functions to support the Servicing Quality Assurance and Servicing Remedy team in Single Family Servicing/Mortgage Default (Collections, Foreclosure, Loss Mitigation) • Supported SQA team in areas of Policy and Change Management, Audit Management, Risk/Control and Compliance Management and Training • Ensured adherence to compliance and operational risk controls with Freddie Mac and regulatory standards, policies and procedures

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Financial Analyst/Functional Analyst Sr
      • 2008 - 2012

      Performed financial planning & analysis on large Department of Defense (DoD) Contracts enabling Program Managers to track key metrics and contract profitability and adherence • Tracked and reported project hours and budgets to optimize monthly account revenue and client funds utilization • Assessed profitability on large DoD contracts (FFP, CPFF, T&M) totaling $20.9 Million • Created a repeatable set of practices for the Enabling Business Solutions Program Management Office by setting up a structure for financial administration and project reporting in support of project financial, deliverable, subcontract and process improvement efforts

Education

  • Miami University
    Bachelor of Science - BS, Finance
  • Harrington College of Design
    Associate of Applied Science, Interior Design

Community

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