Karen Alexander

Central Services Administrator at Advanced Clinical
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Contact Information
us****@****om
(386) 825-5501
Location
Farmington, Connecticut, United States, US
Languages
  • Shona Native or bilingual proficiency
  • English Native or bilingual proficiency

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Alexandra Poulos, MBA, MS

Karen was our Office Manager/Executive Assistant at Complexa Inc. She was so much more than her title. Karen helped to send out Study Start-Up Documents, ordered trial supplies, participated in Management Team Meetings, processed invoices and helped with payroll, catered team lunches and our Board Meeting and vendor breakfasts and lunches, arranged our travel itineraries and much more. Karen was a true asset to our organization. She has a wonderful and collaborative personality and really knows how to engage a team to be one cohesive unit. Any organization would be very lucky to have Karen come on board.

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Experience

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Central Services Administrator
      • Oct 2022 - Present

      Support of Central Services staff including but not limited to processing documents for signature, tracking/status reporting of contracting requests across both external Consultancy and Vendor agreement Oversight of Study Site Management and Central Services shared mailboxes Participation and facilitation of onboarding and prerequisite process for applicable external vendors new to Sponsor Initiation and ownership of electronic purchase requisitions, including creation and maintenance of all related purchase orders Management of issues related to invoices and provide oversight of vendor payment reconciliation, in collaboration with Procurement and Finance departments Deliver quality through close collaboration with partner functions, such as Development Operations requestors Maintain consistent and articulate communication with all internal clients, through telephone, e-mail and instant messaging Show less

    • United States
    • Research Services
    • 700 & Above Employee
    • Project Associate II
      • Aug 2020 - Oct 2022

      Provides support to project team members in clinical operations and project management. Works with the project team to ensure that projects are completed in accordance with contract and client expectations Has oversight of purchase order process including creating and processing purchase orders and aides in the processing of study invoices. May process Investigator payments Participate in process improvement meetings Assess and review requisition entry problems and assist in developing solutions Develops/maintains study documents and utilizes company systems to manage clinical/biomedical studies Show less

    • United States
    • 1 - 100 Employee
    • Office Manager, Executive Assistant
      • Mar 2018 - Jul 2020

    • Office Manager, Executive Assistant
      • Mar 2018 - Jul 2020

      • Performed general day-to-day operations tasks and projects for the Complexa office: travel arrangements for executives and employees; air, rail, lodging, itineraries in accordance with company policies, arranged executive management meetings, conferences and events, and Board of Directors Meetings, outside IT company management on various IT related activities, including support, investigated and delivered on special projects and their deliverables, event planning, coordination and management, HR support – onboarding; new hire paperwork processing, HR policies, procedures, laws, and standards and training • Provided financial analytics support: accounts payable, purchase order, change order processing and purchase order/invoice log reconciliation, audit preparedness, credit card reconciliation, payroll, check requests, purchasing – vendor research and management, RFQs, study related payment processing (investigator and/or vendor), developed and implemented remote work processes and procedures• Provided clinical trial project coordination and management and operations support: coordinated, tracked and managed various patient/site material, inventory and projects, investigator meeting planning, coordination and preparation• Process and procedure development, execution and improvement Show less

    • United States
    • Higher Education
    • 100 - 200 Employee
    • MBA Student
      • Jan 2017 - Jan 2018

    • United States
    • Aviation and Aerospace Component Manufacturing
    • 700 & Above Employee
    • Executive Assistant
      • May 2008 - Sep 2015

      • Coordinate and manage a wide range of high level special projects with close focus on deliverables and budgets which have yielded quantitative customer feedback scores indicating highly successful project execution and expertise. • Interface and coordinate with Security and Government Relations offices to ensure proper protocol is followed regarding all corporate executive business reviews, state and local government representative meetings and events, while utilizing processes that are indicative of efficient and quality services and procedures. Stakeholders have continuously expressed satisfaction during reviews. • Created a process to effectively coordinate, schedule and maintain calendar of appointments, corporate luncheons, and assist in developing presentations for related on-site and off-site events. • Organize the details of special events, travel arrangements and itineraries. This has resulted in on-time delivery of services and stakeholder expectations. • Collaborate with senior managers on weekly postings for staff meeting updates • Responsible for the creation and quality of communications for all levels, internal and external. • Track and follow up on issues for General Manager to ensure completion on-time to deadlines, ensuring expectations of quality, accuracy, and standard work are met • Oversee special projects and event planning efforts – ie. Oversaw production of company “welcome video”, oversaw the coordination of annual motorcycle ride and motorcycle & classic car show Show less

    • Social Media Manager
      • May 2013 - Jul 2013

      Create social media strategy to define programs that use social media marketing techniques to increase visibility, membership and traffic Implement and manage social media programs for Kaplan Radio Monitor trends in social media tools, trends applications and appropriately apply knowledge to increasing the use of social media Strategize with and educate management team and others for Kaplan Radio on incorporating relevant social media techniques into the organization’s culture Measure the impact of social media on the overall marketing efforts Show less

    • Administrator
      • Aug 2007 - Aug 2010

      • Compiled and generated customer delivery documentation and readied them for customer presentation at delivery • Bound and prepared customer publications for presentation at delivery • Provided and maintained document management; researched, drafted, composed procedures and policies and served as department Records Retention Coordinator • Designed, updated and maintained department intranet site – Site Administrator • Oversaw special projects and event planning efforts • Compiled and generated customer delivery documentation and readied them for customer presentation at delivery • Bound and prepared customer publications for presentation at delivery • Provided and maintained document management; researched, drafted, composed procedures and policies and served as department Records Retention Coordinator • Designed, updated and maintained department intranet site – Site Administrator • Oversaw special projects and event planning efforts

Education

  • Villanova University
    Master of Business Administration (M.B.A.), Accounting and Business/Management
  • Kaplan University-Davenport Campus
    Bachelor of Science, Business Administration and Management, General
    2008 - 2013

Community

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